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Table Support - Eataly Downtown

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Table Support Team Member is responsible for creating a high-quality dining experience in Eataly’s restaurants through timely and accurate delivery of meals as well as the organization and cleaning of tables. Reports to the Service Leads and Assistant General Managers.

  • Greets guests in assigned area; pours beverage as requested; serves bread and olive oil
  • Runs food from kitchen to guest tables after ensuring each course to be delivered is complete and accurate
  • Runs beverage from bar to guest tables and makes sure water glasses remain filled
  • Removes used dishes and silverware from guest tables between courses and after guests leave the table
  • Maintains cleanliness of all tables and chairs in assigned service area and resets vacated tables
  • Assists servers when needed and understands food descriptions and ingredients of menu items
  • Performs other duties as required or assigned

Qualifications

  • 1+ year of experience in a fast-paced restaurant
  • Highly organized with excellent time management skills
  • High school diploma or equivalent preferred

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: This position pays a base rate of $16.50 per hour plus tips, minus a $5.35 tip credit.

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Average salary estimate

$34200 / YEARLY (est.)
min
max
$34200K
$34200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Table Support - Eataly Downtown, Eataly North America

Join Eataly Downtown as a Table Support Team Member and be part of the magic that makes our dining experience truly authentic and unforgettable! At Eataly, we're not merely a marketplace; we're a community celebrating the joyous world of Italian food and culture. Your role as a Table Support Team Member is essential, as you will be the friendly face greeting each guest, ensuring their experience runs smoothly from start to finish. Imagine running piping hot dishes from the kitchen to the table while keeping those water glasses filled! You’ll engage with guests, serve them delicious olive oil and fresh bread, and maintain the cleanliness of your section, all while assisting our incredible servers with their tasks. With a flexible schedule that allows for evening, weekend, and holiday shifts, you’ll find that this fast-paced role offers both challenges and rewards. Your expertise in the restaurant industry, paired with your excellent time management skills, will ensure that every guest feels welcomed and well taken care of. Eataly Downtown offers competitive pay, tips, and a fantastic benefits package including medical, vision and dental insurance, paid time off, a 401K plan, and discounts throughout our marketplace. We believe in nurturing our team and providing opportunities for growth. So, if you are ready to immerse yourself in Italian culture and provide exceptional service, apply today to join the Eataly family!

Frequently Asked Questions (FAQs) for Table Support - Eataly Downtown Role at Eataly North America
What are the main responsibilities of a Table Support Team Member at Eataly Downtown?

As a Table Support Team Member at Eataly Downtown, you'll be responsible for ensuring a high-quality dining experience by greeting guests, delivering food and beverages accurately, maintaining table cleanliness, and assisting servers. Your role involves timely service and organization, contributing to the overall guest satisfaction.

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What qualifications are required for the Table Support position at Eataly Downtown?

To be considered for the Table Support position at Eataly Downtown, candidates should ideally have over a year of experience in a fast-paced restaurant environment. Good organizational and time management skills are also essential. A high school diploma or equivalent is preferred, along with the physical ability to handle the job's requirements.

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What is the pay structure for the Table Support role at Eataly Downtown?

The Table Support position at Eataly Downtown offers a base rate of $16.50 per hour, supplemented by tips. Please note that this is subject to a $5.35 tip credit, which reflects the overall earning potential in this position when combined with gratuities.

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What benefits can I expect as a Table Support Team Member at Eataly Downtown?

As a Table Support Team Member at Eataly Downtown, you can look forward to an array of benefits including medical, dental, and vision insurance, paid time off, paid parental leave, a 401K with matching, bonus opportunities, daily free meals, and discounts throughout Eataly.

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Is previous restaurant experience necessary for the Table Support role at Eataly Downtown?

Yes, having at least one year of experience in a fast-paced restaurant setting is highly beneficial for the Table Support position at Eataly Downtown. This experience equips you with the skills needed to manage the dynamics of a busy dining environment effectively.

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Common Interview Questions for Table Support - Eataly Downtown
What experience do you have that makes you a good fit for the Table Support position at Eataly Downtown?

In answering this question, highlight your previous restaurant experience, focusing on your role in facilitating smooth service and how you’ve managed time effectively during peak hours. It’s beneficial to mention specific achievements or instances that illustrate your skills.

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How do you handle a difficult customer in a restaurant setting?

Share an example of a past experience where you turned a challenging interaction into a positive outcome. Emphasize your communication skills, patience, and commitment to customer satisfaction, aligning with Eataly Downtown’s values.

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Can you describe a time when you worked as part of a team? What was your contribution?

Provide a specific instance where teamwork was essential to your success in a restaurant environment. Explain your role, how you supported your colleagues, and the outcome of your collaboration, showcasing your ability to contribute effectively at Eataly Downtown.

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In your opinion, what is excellent customer service?

Discuss the importance of attentiveness, personalization, and responsiveness in customer service. Relate your thoughts to Eataly Downtown's mission of providing an authentic Italian dining experience, showing that you understand the significance of customer satisfaction.

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How do you prioritize tasks during busy service periods?

Explain your approach to managing multiple responsibilities simultaneously. You might mention techniques such as creating mental checklists, communication with team members, and ensuring that every guest feels valued, which are crucial for a Table Support role.

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What do you know about Eataly's mission and values?

Demonstrating knowledge of Eataly’s focus on authenticity and quality in Italian food and culture can show your alignment with the company's ethos. Share how these values resonate with you and why they matter in a guest-serving role.

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Describe your experience with food handling and safety.

Detail your familiarity with food safety standards and procedures from past roles, ensuring you communicate your commitment to maintaining cleanliness and hygiene in a busy dining environment like Eataly Downtown.

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What strategies do you use to stay organized in a fast-paced environment?

Discuss specific methods you use to keep yourself organized and efficient, such as prioritizing tasks, utilizing tools or checklists, and maintaining open communication with team members, all of which are vital in a role at Eataly Downtown.

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Why do you want to work at Eataly Downtown?

Articulate your passion for Italian cuisine, the welcoming community atmosphere, and the opportunity to share that passion with guests. Understanding Eataly as not just a workplace but a cultural destination can resonate positively.

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How would you describe your work ethic?

Speak to your dedication, reliability, and proactive approach in the workplace. Provide examples of your work ethic in practice, especially in high-pressure scenarios, showcasing why you would thrive as a Table Support Team Member at Eataly Downtown.

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Established in 2007 and headquartered in Chicago, Illinois, Eataly owns and operates food and beverage centers. The Company offers packaged foods, cured meats, cheeses, meat, fish, fruits and vegetables, baked goods and pastries, soft drinks, tea,...

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Full-time, on-site
DATE POSTED
March 21, 2025

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