Portuguese Speaking Search Engine Customer Consultant Online Department
Join Patrique Mercier Recruitment as a Portuguese Speaking Search Engine Customer Consultant in the Online Department! This exciting role is ideal for individuals who thrive on providing top-tier customer service and have a strong command of the Portuguese language. You will play a key role in supporting Portuguese-speaking clients, assisting them in navigating the world of search engines and enhancing their online presence.
Key Responsibilities
- Assist Portuguese-speaking customers with inquiries related to search engine functionalities within the online department.
- Deliver personalized support to improve customer satisfaction and engagement.
- Identify and troubleshoot technical issues faced by users during their search engine interactions.
- Educate clients on effective strategies for maximizing their visibility in online search results.
- Collaborate with internal teams to relay customer feedback and contribute to ongoing service improvements.
- Maintain comprehensive records of customer interactions and solutions provided.
- Fluency in Portuguese and English, with excellent verbal and written communication skills.
- Previous experience in customer service, particularly within the online or digital marketing sectors.
- Strong analytical skills and a customer-centric approach.
- Ability to explain complex concepts clearly and concisely.
- Detail-oriented and highly organized.
- Familiarity with digital tools and customer relationship management software.
- A team player with a positive attitude, dedicated to helping customers succeed in the online space.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel - 2 weeks)
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