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Supervisor - Store Operations - job 2 of 5

Job Summary of Supervisor - Store Operations:Seeking a career that offers greater responsibilities, elevated compensation, and more potential? Look no further than the role of an hourly supervisor, where you oversee an entire department in the store.However, you won't be alone in your journey. The entire team leads, coaches and the store manager will always be there to back you up. Moreover, you can benefit from personalized training from local Walmart Academies which cover areas ranging from leadership techniques to managing your department.Benefits of Supervisor - Store Operations:• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.• The amount you receive depends on your job classification and length of employment.• It will meet or exceed the requirements of paid sick leave laws, where applicable.• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.• Tuition, books, and fees are completely paid for by Walmart.• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.• Benefits are subject to change and may be subject to a specific plan or program terms.• Additional compensation includes annual or quarterly performance incentives.• Health benefits include medical, vision and dental coverage.• Financial benefits include 401(k), stock purchase and company-paid life insurance.• Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting.Responsibilities of Supervisor - Store Operations:• Ensure customer satisfaction by greeting and answering their questions• Tour your area to ensure it meets our customer's expectations• Work hand-in-hand with team associates to get the job done• Prepare and plan for upcoming events that will impact your area Ability to communicate, take direction at all levels, and turn it into action• Use basic math skills to maintain accurate inventory levelsAbout Walmart:Walmart's objective is to empower people with the ability to save money for a better lifestyle. Such an altruistic mission guides the company's decisions, including sourcing and sustainability considerations. As a Walmart employee, you will become a vital contributor to the future of retail, technology, merchandising, finance, and many other industries that affect countless people globally. Your daily work at Walmart positively affects the lives of millions of customers.Walmart, Inc., stands firm in being an Equal Opportunity Employer- By Choice, committed to providing a fair and impartial work environment.
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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Supervisor - Store Operations, Walmart

Are you ready to take your career to the next level? As a Supervisor - Store Operations at Walmart in Traphill, NC, you'll have the opportunity to lead a dynamic team while overseeing an entire department in the store. This isn't just any job; it's a chance to embrace a role with greater responsibilities and more potential for growth. You'll be supported every step of the way by your team leads, coaches, and the store manager. Plus, Walmart offers personalized training programs at local Walmart Academies to help you develop your leadership skills and effectively manage your department. This is a welcoming environment where your voice matters. Enjoy comprehensive benefits like medical, vision, and dental coverage, along with access to our Live Better U education assistance program, which can help fund your journey from high school completion all the way to a bachelor's degree—completely paid for by Walmart! You’ll also have opportunities for performance incentives, PTO for vacations or sick leave, and multiple leave options, including parental and bereavement leave. If you have a passion for customer service and a knack for teamwork, this position is a perfect fit! With the chance to make a positive impact, not just in your department but on the lives of millions of customers, join Walmart and shape a brighter future in retail.

Frequently Asked Questions (FAQs) for Supervisor - Store Operations Role at Walmart
What are the key responsibilities of a Supervisor - Store Operations at Walmart?

As a Supervisor - Store Operations at Walmart, your key responsibilities include ensuring customer satisfaction, greeting customers, and answering their questions. You will tour your area to maintain standards that meet customer expectations, collaborate closely with team associates, and prepare for upcoming events that might impact your department. Solid communication, organizational skills, and basic math skills are crucial for maintaining accurate inventory levels.

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What qualifications are needed for the Supervisor - Store Operations role at Walmart?

Candidates for the Supervisor - Store Operations position at Walmart should possess strong leadership abilities, effective communication skills, and a commitment to customer service. While previous supervisory experience is beneficial, Walmart provides extensive training for those eager to learn. Basic math skills are mandatory for inventory management, and being a team player is vital in this role.

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What benefits come with the Supervisor - Store Operations position at Walmart?

The Supervisor - Store Operations position at Walmart offers a range of benefits, including medical, vision, and dental coverage, performance incentives, and paid time off for various reasons such as vacations, sick days, and parental leave. Additionally, Walmart’s Live Better U education program fully covers tuition for high school completion and bachelor’s degrees, providing employees a chance to advance their education at little or no cost.

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How does Walmart support employee development for the Supervisor - Store Operations role?

Walmart is committed to the growth of its employees, especially in supervisory positions like Supervisor - Store Operations. They offer personalized training at local Walmart Academies, covering essential leadership techniques and department management skills. Furthermore, their Live Better U program helps employees pursue education while working, making development accessible for everyone.

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Is experience required for the Supervisor - Store Operations job at Walmart?

While prior experience in a supervisory role can be advantageous, it is not strictly necessary for the Supervisor - Store Operations position at Walmart. The company values passion, dedication, and a willingness to learn. Strong communication skills, teamwork abilities, and a customer-focused mindset can make you a suitable candidate for this fulfilling role.

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Common Interview Questions for Supervisor - Store Operations
Can you describe your leadership style as a Supervisor - Store Operations at Walmart?

When answering this question, highlight your ability to adapt your leadership style based on team needs. Mention your focus on collaboration, communication, and providing support to your team while maintaining operational efficiency.

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How do you handle conflicts within your team?

Discuss your approach to active listening and mediation. Emphasize the importance of addressing the issue promptly and seeking a resolution that is fair and constructive for all parties involved.

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What strategies would you use to ensure customer satisfaction in the store?

To ensure customer satisfaction, focus on creating a welcoming atmosphere. You could mention training your team to greet and assist customers promptly, seeking feedback from customers, and actively addressing their concerns on the spot.

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How do you prioritize tasks as a Supervisor - Store Operations?

Describe your method for prioritizing tasks, such as assessing immediate needs, aligning with store goals, and communicating effectively with your team to delegate responsibilities based on urgency and importance.

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What experience do you have with inventory management?

Share specific examples of your past experiences in inventory management, emphasizing your ability to maintain accurate stock levels, minimize losses, and utilize basic math skills to track inventory efficiently.

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How would you motivate your team during busy periods?

Discuss innovative methods to boost team morale, such as celebrating small wins, providing constructive feedback, and ensuring proper breaks to keep energy levels high and maintain productivity during peak times.

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Can you explain how you would plan for an upcoming store event?

Outline your planning process, such as gathering input from your team, setting clear goals, assigning tasks, and creating a timeline for preparation to ensure a successful event that meets customer needs.

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What role does communication play in your job as a Supervisor - Store Operations?

Identify how effective communication is crucial for your role, not just for conveying instructions to your team, but also for fostering an open dialogue with team members and customers to build trust and transparency.

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How do you cope with stress in a fast-paced retail environment?

Mention stress management techniques you find helpful, like staying organized, taking breaks when necessary, and maintaining a positive outlook to help sustain your efficiency even during peak hours.

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What do you believe is the most important quality for a successful Supervisor - Store Operations?

Highlight qualities like leadership, adaptability, and the ability to inspire and engage your team while maintaining a strong commitment to customer service as key attributes of a successful Supervisor - Store Operations.

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Full-time, on-site
DATE POSTED
December 6, 2024

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