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Job details

Customer Success Specialist

Elite Technology is a leading technology company helping law firms achieve operational efficiency. We are seeking a Customer Success Specialist to optimize customer engagement and product utilization.

Skills

  • Customer success expertise
  • Account management skills
  • Data-driven decision making
  • Experience with customer success software
  • Cross-functional collaboration

Responsibilities

  • Drive product adoption and value realization
  • Develop strong, long-term customer relationships
  • Ensure high retention rates and address customer concerns
  • Deliver customized customer training programs
  • Communicate regularly with customers for updates and feedback
  • Collaborate with sales and support teams for better customer insights

Education

  • Bachelor's degree preferred

Benefits

  • Competitive compensation package
  • Comprehensive healthcare coverage
  • Retirement savings plan
  • Professional development opportunities
  • Wellness initiatives
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$122500 / YEARLY (est.)
min
max
$120000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Our solutions lie at the heart of the world’s most successful law firms, accelerating their businesses

51 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
HQ LOCATION
No info
SALARY RANGE
$120,000/yr - $125,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 21, 2024

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