Solutions Architect

The Solutions Architect position at Elite Technology requires candidates to have 5+ years of experience in consulting on PMS solutions, ideally with expertise in 3E. A strong understanding of law firm finance operations, excellent communication skills, and the ability to work independently are crucial. Familiarity with CRM systems, particularly Salesforce, is also beneficial.

In the Solutions Architect role at Elite Technology, you will gather and document complex customer requirements, offer expert consultation on industry best practices, and guide firms through their 3E implementations. You will also collaborate with internal teams and lead knowledge-sharing sessions, making your role vital to the success of our clients.

Elite Technology offers various professional development opportunities for its Solutions Architects, including training programs, access to industry experts, and participation in client webinars. Employees are encouraged to take on new projects and responsibilities that align with their career goals.

Solutions Architects at Elite Technology enjoy a flexible remote work model, allowing them to choose their ideal workspace while also facilitating in-person collaboration for significant projects. Our corporate offices across major cities further enhance the hybrid work options available to employees.

Elite Technology offers a competitive compensation package ranging from $140,000 to $190,000, along with comprehensive healthcare coverage, a retirement savings plan, time off, and wellness initiatives. We pride ourselves on creating a supportive environment where employees can thrive both professionally and personally.

In your answer, focus on specific projects where you implemented or consulted on PMS solutions. Emphasize your hands-on experience with 3E, detailing how you navigated complex requirements and the outcomes that benefited the law firm.

Discuss techniques you use for active listening, engaging stakeholders, and employing structured approaches such as interviews or workshops to ensure comprehensive understanding of client needs. Highlight any tools or methodologies you utilize in this process.

Share your strategy for managing competing priorities, such as using project management tools, developing a detailed task list, and maintaining open communication with your team to ensure alignment on goals and deadlines.

Detail your approach to client relationships, focusing on personalization, regular communication, and delivering value through insights or assistance. Provide examples of how you have successfully cultivated long-term partnerships.

Illustrate a specific scenario where you encountered a challenging issue, explaining how you analyzed it, the steps you took to resolve it, and the results achieved, demonstrating your problem-solving and analytical skills.

Share your methods for professional development, such as attending webinars, participating in relevant industry forums, subscribing to industry publications, and collaborating with peers to exchange insights.

Discuss your proactive communication tactics, collaboration through digital tools, and your approach to fostering team spirit despite the physical distance. Highlight any successful team projects you've contributed to remotely.

Provide your perspective on key challenges such as adapting to technology, managing operational efficiency, and ensuring compliance. Offer insight on how your expertise in the Solutions Architect role can help address these issues.

Explain your approach to receiving feedback, which includes being open-minded, reflecting on constructive criticism, and taking actionable steps to implement changes that improve your performance and client satisfaction.

Discuss your passion for financial technology, helping clients achieve success, and your commitment to continuous learning in the field. Convey your excitement for contributing to impactful projects and the overall mission of Elite Technology.