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Platform and Infrastructure Team leader

Who are we?

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore. This will be a hybrid role where we expect employees to work from the office three days a week.

Who are you?

We are seeking an experienced Platform and Infrastructure team leader to join the Ema team. In this role, you will be responsible for designing, developing, and scaling our enterprise software platforms. You will collaborate with cross-functional teams of product managers, designers, and developers to deliver innovative, high-quality solutions for enterprise clients. The ideal candidate has deep experience in system design, building scalable platforms, integrating complex enterprise solutions, and managing diverse data types. You will also need a strong product sense with a focus on user experience and system security in SaaS environments.

You will:

- Lead the design and architecture of complex, scalable platforms involving diverse data ingestion and integration pipelines.

- Collaborate across back-end, front-end, and platform teams to ensure a cohesive architecture that supports enterprise-level functionality.

- Build and maintain highly scalable back-end systems using appropriate technologies such as Python and Go.

- Develop and integrate APIs, ensuring that they are optimized for performance, scalability, and security.

- Ensure data architecture supports multiple formats and use cases, such as documents, charts, and images, using technologies like PostgreSQL and Elasticsearch.

- Oversee the deployment of solutions in a multi-tenant SaaS environment.

- Ensure the architecture meets non-functional requirements like latency, collaboration, and security.

- Provide technical leadership on platform generalization, allowing applications to be built on top of core platforms.

- Continuously monitor and improve architecture to align with emerging trends and technologies in AI and SaaS platforms.

- Unblock the team and accelerate by asking deeper and deeper questions  -- helping team figuring out what they are missing

Ideally, you'd have:

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

- At least 10 years of relevant work experience, including experience in system design and architecting enterprise platforms.

- Proven experience in building scalable platforms and enterprise-level applications.

- Expertise in cloud platforms like Azure, GCP, or AWS, with a strong understanding of cloud architecture.

- Solid experience with document and knowledge management systems (e.g., experience with Docusign, Amelia, or similar platforms).

- Hands-on experience with ingestion pipelines, knowledge retrieval, and document generation using AI-driven tools.

- Strong understanding of security protocols and best practices for enterprise software.

- Experience working with diverse data sources and formats, including API integrations, PDFs, and external data ingestion.

- Deep knowledge of system design architecture, including user experience considerations.

- Experience with containerization technologies such as Docker and Kubernetes.

- Ability to stitch together complex systems, working closely with product, backend, and frontend teams.

- Experience leading architecture in high-growth startups or scaling teams.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

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Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Platform and Infrastructure Team leader, EMA

At Ema, we are on an exciting journey to transform the way enterprises interact with AI technology, and we’re looking for a passionate Platform and Infrastructure Team Leader to join our vibrant Bengaluru team! In this hybrid role, you will play a pivotal part in our mission to democratize creativity and productivity within organizations. You'll become the backbone of our innovative enterprise software platforms, working side-by-side with brilliant product managers, designers, and developers. Your responsibilities will include designing, developing, and scaling systems that can handle diverse data types, making a real impact on our enterprise clients. With over a decade of experience in system design, you'll lead the charge in creating scalable back-end systems, utilizing technologies like Python and Go. Your knack for optimizing APIs and ensuring data architecture can support various formats will be critical. Plus, you’ll be the go-to expert for deploying solutions in a multi-tenant SaaS environment, all while maintaining focus on security and user experience. If you’re ready to take on the challenge of unblocking your team and aligning our architecture with the latest trends in AI and SaaS, Ema wants you to be part of this dynamic journey where your leadership can truly shine!

Frequently Asked Questions (FAQs) for Platform and Infrastructure Team leader Role at EMA
What responsibilities does the Platform and Infrastructure Team Leader at Ema have?

The Platform and Infrastructure Team Leader at Ema is responsible for designing, developing, and scaling our enterprise software platforms. This includes leading the architecture of scalable systems, ensuring cohesive collaboration among teams, integrating APIs, overseeing data architecture, and maintaining system security in a multi-tenant SaaS environment.

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What qualifications are needed for the Platform and Infrastructure Team Leader position at Ema?

To qualify for the Platform and Infrastructure Team Leader role at Ema, candidates typically require a Bachelor’s or Master’s degree in Computer Science or a related field, along with at least 10 years of relevant experience in system design and building enterprise platforms. Familiarity with cloud platforms like Azure, GCP, or AWS, as well as expertise in containerization technologies such as Docker and Kubernetes, are also crucial.

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What kind of experience is ideal for the Platform and Infrastructure Team Leader at Ema?

Ideal candidates for the Platform and Infrastructure Team Leader role at Ema have extensive experience in architecting scalable platforms and enterprise applications. They should demonstrate hands-on experience with document management systems and AI-driven tools for data ingestion and knowledge retrieval, alongside a strong understanding of security protocols.

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How does the Platform and Infrastructure Team Leader position contribute to the company's goals at Ema?

The Platform and Infrastructure Team Leader plays a vital role in furthering Ema’s goal of leveraging AI to enhance enterprise productivity. By leading the technical architecture and ensuring our platforms can efficiently process diverse data formats, the team leader will contribute significantly to creating innovative solutions that our clients depend on.

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What is the work culture like for the Platform and Infrastructure Team Leader at Ema?

Ema fosters a collaborative and inclusive work culture, promoting teamwork and innovation. The Platform and Infrastructure Team Leader will work in a hybrid environment, collaborating closely with cross-functional teams and driving architectural discussions to align with the latest industry trends, ensuring a dynamic and engaging workplace.

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Common Interview Questions for Platform and Infrastructure Team leader
Can you describe your experience with designing scalable software platforms?

When discussing your experience, focus on specific projects where you designed scalable solutions. Highlight your approach to system architecture, the technologies you employed, and how your design addressed user needs and performance metrics.

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What cloud platforms have you worked with, and how did you utilize them for your projects?

Be sure to mention the cloud platforms you've used, such as AWS, GCP, or Azure. Discuss how you leveraged their services for scalability, security, and performance, and provide examples of projects where these platforms augmented your solutions.

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How do you prioritize security in your platform architecture?

Emphasize your understanding of security protocols and best practices. Discuss how you integrate security measures throughout the development lifecycle and provide examples of how you’ve mitigated potential vulnerabilities in past projects.

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What strategies do you use to ensure seamless collaboration across teams?

Illustrate your strategies for facilitating effective communication among product, backend, and frontend teams. Share examples that highlight your leadership in promoting collaboration and aligning team objectives.

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Can you explain your experience with API development?

Discuss your approach to API development, mentioning the technologies you’ve used. Provide insights into how you ensured that APIs were optimized for performance, security, and scalability in your previous roles.

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How do you stay current with emerging trends and technologies in the SaaS and AI landscape?

Talk about your commitment to lifelong learning, mentioning specific resources such as industry publications, webinars, or conferences you attend to keep your knowledge current. Highlight any innovations you’ve implemented that align with these trends.

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What do you think is the most challenging aspect of managing diverse data types?

Share your thoughts on the complexity of managing various data types and formats. Provide examples where you successfully integrated diverse data sources while maintaining performance and usability.

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How do you approach the technical leadership aspect of your role?

Discuss your leadership style and how you guide your team through technical challenges. Mention the importance of mentoring and facilitating an environment of learning and open discussion.

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Describe a project where you faced significant challenges in system design.

Be ready to share a specific example detailing the challenges you encountered, how you approached solving those issues, and the outcomes. Focus on your problem-solving process and any lessons learned.

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What do you consider key non-functional requirements in platform architecture?

Explain your understanding of non-functional requirements such as scalability, security, and latency. Share experiences where you balanced these requirements with functional needs in your designs.

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Full-time, hybrid
DATE POSTED
February 19, 2025

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