Emergency Dispatcher

Summary:

The emergency dispatcher acts as a lifeline to sworn and non-sworn personnel including fire, emergency medical responders, and emergency management personnel. Provides emergency communication to all UNH-owned or leased property throughout the State of New Hampshire in addition to outside contracted police, fire, and EMS agencies. Utilizes complex computer equipment and applications to receive, evaluate, prioritize, and respond to emergency and non-emergency requests for assistance for law enforcement, campus service officers, fire, medical, emergency management, parking and transportation services, contract event staff, USNH institutions, and public utilities.

Minimum Qualifications:

• High school graduation or equivalent.
• Knowledge of Federal/State/County/ Municipal or Campus Law Enforcement Agency public safety communication center policies, practices, technology and methodology.
• Knowledge of map, chart, diagram, blueprint reading.
• Involves organizing, and operating multiple pieces of advanced technology and software applications with a high-level of efficiency, accuracy, pressure and extreme stress to effectively make sound decisions while handling multiple and differing tasks simultaneously.
• Demonstrated ability to react responsively in emergency situations.
• Excellent oral and written communication skills.
• No criminal record other than minor motor vehicle violations.
• No credibility issues that would impact testimony in court, civil or administrative hearings
• Must possess a valid driver's license.
• Must successfully complete a written examination, interview(s), background investigation, psychological/polygraph examinations and medical exam.
• Hearing, sight, speech, and sufficient strength and physical dexterity to perform duties and responsibilities of this job.
• Must be able to wear and use appropriate personal protective equipment, as necessary.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Durham, NH 03824: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Phone triage: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person