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Process Improvement Specialist III

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1 • Student Loan Repayment Assistance & Reimbursement Programs • Family-focused benefits • Wellness incentives • Ongoing mentorship, development, and leadership programs • And more

Work Location: Atlanta, GA

Description

  • Coordinates and supervises the work of process improvement teams at both the system and operating unit level
  • Utilizes lean methodologies to analyze organizational systems and processes, to make recommendations for operational improvements, and to coordinate the implementation of changes
  • Develops project approaches and prepares detailed work plans for completion of projects utilizing project charters and A3 documentation
  • Assists departmental management, senior leadership, and teams throughout the project and during implementation of recommended changes
  • Serve as a resource for education and training regarding internal process improvement tools and strategies
  • Provides technical support to performance improvement teams on the use of lean tools, coaching, and data analysis
  • Builds strong cross-functional relationships to ensure that all stakeholders are appropriately engaged
  • Presents and communicates project progress and outcomes at all levels in the organization in a professional and effective manner
  • Can operate independently and locate improvement opportunity in a healthcare setting
  • Maintains a skillset that aligns with Emory Healthcare's lean skills matrix
  • Performs other related responsibilities as required

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in a Healthcare, Data Analysis, or Quality Improvement related field
  • Five years directly related work experience
  • Master's degree may substitute for experience
  • Experience as a project leader
  • Experience with Lean quality improvement methodology, data collection, and data analysis

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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Dr. Joon S. Lee
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Process Improvement Specialist III, Emory Healthcare

Are you ready to make a real difference in the healthcare industry? Emory Healthcare is on the lookout for a talented Process Improvement Specialist III to join our dynamic team in Atlanta. In this key role, you'll coordinate and supervise process improvement teams, using lean methodologies to uncover and implement operational enhancements throughout our organization. Your efforts will directly impact how we provide care, ensuring our systems and processes run smoothly and efficiently. With a focus on education and training, you’ll become an invaluable resource for your colleagues, helping them navigate internal tools and strategies for improvement. At Emory Healthcare, we believe in empowering our employees with comprehensive health benefits, wellness incentives, and robust professional development resources, all designed to fuel your career journey. If you have a background in healthcare, data analysis, or quality improvement, and a passion for driving change, this role is your chance to shine. Don't just take a job—take a step into a supportive and rewarding environment that values your contributions and strives for excellence every day. Join our team and help us transform healthcare for the better, one process at a time!

Frequently Asked Questions (FAQs) for Process Improvement Specialist III Role at Emory Healthcare
What does a Process Improvement Specialist III do at Emory Healthcare?

As a Process Improvement Specialist III at Emory Healthcare, you play a pivotal role in improving operational systems. You'll supervise process improvement teams and employ lean methodologies to analyze and enhance workflows. Your responsibilities will include developing project plans, assisting management with implementation, and providing technical support for performance improvement initiatives. This role allows you to directly contribute to the healthcare system's efficiency and quality of care.

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What qualifications are necessary for the Process Improvement Specialist III position at Emory Healthcare?

To qualify for the Process Improvement Specialist III position at Emory Healthcare, you need a Bachelor's degree in a relevant field such as Healthcare, Data Analysis, or Quality Improvement, along with five years of related experience. A Master's degree can substitute for experience, and prior leadership in project management as well as proficiency in lean quality improvement methodologies is essential to drive success in this role.

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How does Emory Healthcare support career growth for Process Improvement Specialist III?

Emory Healthcare is committed to fostering your career growth as a Process Improvement Specialist III by offering extensive mentorship, ongoing leadership programs, and a supportive work environment. The organization provides access to valuable resources and wellness incentives to ensure you're not only thriving in your role but also continuously evolving as a professional. We're invested in helping you reach new heights in your career.

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What skills are important for a Process Improvement Specialist III at Emory Healthcare?

Important skills for a Process Improvement Specialist III at Emory Healthcare include strong analytical and problem-solving abilities, proficiency in lean methodologies, exceptional communication skills, and the capability to build cross-functional relationships. Additionally, data analysis skills and experience in executing performance improvement projects are crucial to achieving impactful results within the organization.

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Can you describe the work environment for a Process Improvement Specialist III at Emory Healthcare?

The work environment for a Process Improvement Specialist III at Emory Healthcare is collaborative and engaging. You will work alongside a dedicated team focused on transforming healthcare delivery through operational improvements. Emory fosters a culture of inclusivity and professional growth, encouraging you to share your ideas and become an integral part of the healthcare community. The atmosphere is supportive, allowing you to thrive as you tackle unique challenges.

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Common Interview Questions for Process Improvement Specialist III
What experience do you have with lean methodologies in process improvement?

When answering this question, focus on specific projects where you applied lean principles. Explain the methodology you used, the challenges you faced, and the measurable outcomes achieved. Highlight your ability to identify waste, streamline processes, and improve quality, demonstrating how you added value through your expertise.

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How do you prioritize tasks and manage multiple projects as a Process Improvement Specialist III?

Describe your approach to project management and prioritization. Mention any tools you use for organization such as project charters or A3 documentation. Provide examples of how you've successfully managed competing deadlines and ensured stakeholders are kept informed throughout the project lifecycle.

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Can you give an example of a successful project you've led in process improvement?

Share a specific success story, detailing the project's objective, your role, the actions you took, and the results achieved. Emphasize your leadership skills, data analysis, and how you engaged stakeholders to foster collaboration, illustrating your impact as a Process Improvement Specialist.

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What methods do you use to gather data and analyze processes?

Explain your preferred data collection methods, such as surveys, observations, or automated data gathering tools. Discuss how you analyze this data to identify trends and areas for improvement, showcasing your analytical abilities and understanding of data-driven decision-making.

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How do you handle pushback from team members on proposed process changes?

Discuss your communication techniques for addressing pushback, such as actively listening to concerns and providing data-driven justifications for your recommendations. Highlight how you build trust and rapport within teams to foster a collaborative approach to implementing changes.

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What strategies do you implement to ensure successful project implementation?

Talk about the importance of thorough planning, setting clear expectations, and maintaining open communication with all stakeholders. Discuss how you use training and support to empower team members during implementation, ensuring everyone is aligned with the project goals.

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Describe your experience working in a healthcare setting.

Provide insights into your experiences in healthcare and how they have shaped your understanding of the industry's unique challenges. Highlight any specific projects that demonstrate your knowledge of healthcare operations and your capability to drive improvements in this environment.

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How do you ensure all stakeholders are engaged in the process improvement initiatives?

Emphasize your ability to communicate effectively with diverse stakeholders and involve them in discussions from the project's inception. Illustrate this by referencing how you've facilitated workshops, gathered feedback, and made adjustments based on stakeholder input to ensure their buy-in and commitment.

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What do you consider the most significant trend in process improvement today?

Share your perspective on emerging trends in process improvement, such as digital transformation, automation, or patient-centric care. Discuss how these trends may impact the role of a Process Improvement Specialist III and how you see yourself adapting to these changes.

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How do you measure the success of a process improvement initiative?

Explain the key performance indicators (KPIs) or metrics you utilize to assess the success of an initiative. Discuss your approach to collecting data before and after implementation to quantify outcomes and demonstrate the impact of your efforts clearly.

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Mission: Improving the health of individuals and communities at home and throughout the world. Vision: Be the leading academic health science center in transforming health and healing through education, discovery, prevention and care. Values: ...

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Full-time, on-site
DATE POSTED
April 17, 2025

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