C003877 Senior Technician (Info Systems Administration) (NS) - WED 18 Dec

Deadline Date: Wednesday 18 December 2024

Requirement: Senior Technician (Info Systems Administration)

Location: Norfolk, VA, US

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1672

Required Start Date: 3 February 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:

Accomplish system administrator duties for NU, NR and NS CIS systems in the CSU AOR;
Accomplish server/client hardware and software troubleshooting actions;
Maintain and update VMware Virtual Environment;
Analyze and implement Microsoft Active Directory changes to meet user or operational requirements;
Analyze and update Microsoft & Linux policies for system optimization and security;
Implement and test new software versions and patches;
Write PowerShell commands and scripts to automate system administration tasks;
Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
Develop and maintain Standard Operating Procedures for routine system administration duties;
Maintain Physical Server Hardware in local Data Centre;
Provide status updates for assigned requests using ITSM Service Desk Software;
Follows-up with users on completed requests prior to closing;
Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
Can support physical task requirements with the ability to lift up to 25 lbs;
Deputise for higher grade staff as required;
Performs other duties as required

Skill, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance
Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
A minimum of 2 years' practical, hands-on experience supporting core enterprise computing services: System Administration on a large computer network; Windows & Linux Operating Systems; Active Directory & Group Policy Management; Virtualization of servers and desktops; Storage Area Networks (SANs); Data Backup systems; Use of scripting to automate tasks; Large scale system management tools, such as MCM (Microsoft Configuration Manager); ITIL Problem Management.

Desirable Experience and Education:

University Bachelors degree in a CIS related subject.
Active certifications covering CIS related topics from recognized & accredited organizations.
Practical experience in the area of cybersecurity.
Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
ITIL certification and experience in applying ITIL Change Management and/or Service Asset and Configuration Management processes.
Prior experience of working in an international environment comprising both military and civilian elements.
Knowledge of NATO responsibilities and organization, including ACO and ACT.

Average salary estimate

$87500 / YEARLY (est.)

min

max

$75000K

$100000K

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What You Should Know About C003877 Senior Technician (Info Systems Administration) (NS) - WED 18 Dec, EMW, Inc.

Are you ready to take on a critical role as a Senior Technician (Info Systems Administration) with a focus on top-notch system support at a high-security facility? At our dynamic team in Norfolk, VA, you'll embark on an exciting journey starting February 3, 2025, where your expertise will be pivotal in maintaining our NU, NR, and NS CIS systems within the CSU Area of Responsibility. We’re looking for someone who thrives on troubleshooting server/client hardware and software issues, maintaining our VMware Virtual Environment, and implementing essential Microsoft Active Directory changes to enhance user experience. Your knack for server optimization will shine as you analyze and update system policies and roll out new software versions and patches. With your skills in PowerShell scripting, you’ll automate administration tasks that make a difference. Collaboration is key and you’ll provide crucial support to fellow team members while simultaneously developing Standard Operating Procedures for our routine tasks. Your role will also involve maintaining physical server hardware at our local Data Centre and keeping our ITSM Service Desk Software updated. If you have a NATO SECRET security clearance and are passionate about system administration, we invite you to join us in making a significant impact in our mission!

Frequently Asked Questions (FAQs) for C003877 Senior Technician (Info Systems Administration) (NS) - WED 18 Dec Role at EMW, Inc.

What are the main responsibilities of a Senior Technician (Info Systems Administration) at the company?

As a Senior Technician (Info Systems Administration), you will be responsible for managing NU, NR, and NS CIS systems, troubleshooting hardware and software issues, maintaining VMware environments, and implementing Microsoft Active Directory changes. You will also optimize security policies for both Microsoft and Linux systems, automate administrative tasks using PowerShell scripts, and develop Standard Operating Procedures.