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Career Advisor

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  • Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
  • Provide consistent and comprehensive case management and follow-up
  • Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received
  • Facilitate all professional development workshops
  • Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
  • Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed
  • Accurately complete required documentation for enrollment
  • Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
  • Create solutions to participant attendance problems
  • Assist in the preparation of project reports as needed (participation, placement)
  • Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data
  • Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
  • Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
  • Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
  • Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
  • Provide operational support and coverage as needed
  • Assist in the intake services for the Center
  • Provide operations support for all compliance driven standards
  • May be assigned other tasks and duties reasonably related to their job responsibilities
  • Other duties as assigned

Qualifications

  • Ability to maintain flexibility as needs of contract or contractor require
  • A working knowledge of MS Office and Google docs
  • Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development
  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer and strong written and verbal communication skills
  • Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
  • Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
  • Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications
  • Customer service experience required

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position starts at an hourly pay rate of $21.94/hr.

This is a driving position; to be considered for employment, you must agree to have a motor vehicle report run for your driving background.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Average salary estimate

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What You Should Know About Career Advisor, Equus

If you're passionate about helping others navigate their professional journeys, you'll love the Career Advisor position at Equus Workforce Solutions in Waukesha, WI. Here, you'll get to build meaningful one-on-one relationships with clients, guiding them to overcome barriers to securing and maintaining employment. Your role will involve comprehensive case management and the exciting opportunity to conduct new customer orientations, effectively setting the stage for client success. You'll facilitate professional development workshops and keep organized documentation on our database, ensuring that everyone remains on track with their individual goals. Not only will you make a tangible difference in people's lives, but you'll also work collaboratively with our business services team to identify job openings and the skills needed to succeed in them. By assessing your clients’ needs, you can refer them to community or social service agencies as necessary. Plus, this is a dynamic and supportive environment where you’ll have the chance to participate in ongoing training and professional development. The diversity of tasks means each day will bring unique challenges and rewards, from managing program offerings to providing operational support. So if you're ready to join a team that’s committed to making a difference and nurturing growth, then Equus Workforce Solutions is the place for you!

Frequently Asked Questions (FAQs) for Career Advisor Role at Equus
What are the main responsibilities of a Career Advisor at Equus Workforce Solutions?

A Career Advisor at Equus Workforce Solutions is primarily responsible for building professional relationships with clients to help them overcome barriers to employment. This includes conducting assessments, providing case management, facilitating workshops, and ensuring documentation is complete and accurate to support client goals. Furthermore, the advisor plays a key role in maintaining communication with both clients and other stakeholders, ensuring that all operational standards are met while helping individuals advance in their careers.

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What qualifications do I need to apply for the Career Advisor role at Equus Workforce Solutions?

To qualify for the Career Advisor position at Equus Workforce Solutions, candidates need a Bachelor's degree in education, social services, healthcare, or communications, along with two years of relevant experience. Essential skills include proficiency in MS Office and Google Docs, strong communication abilities, leadership experience, and customer service expertise. Candidates should also be flexible and capable of adapting to the diverse challenges that may arise in a career advisement setting.

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How does the Career Advisor at Equus Workforce Solutions assist clients in their job search?

The Career Advisor at Equus Workforce Solutions assists clients by conducting personalized assessments and providing tailored referrals to community and social service resources. They help clients set and achieve employment goals, facilitate workshops that enhance job readiness, and ensure organized follow-up to maintain client engagement and accountability throughout the job search process.

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What type of professional development opportunities are available for Career Advisors at Equus Workforce Solutions?

Equus Workforce Solutions places a strong emphasis on the professional development of its Career Advisors. Employees are encouraged to participate in training, capacity building, and networking programs that will enhance their skills and knowledge in workforce solutions. This commitment ensures that Career Advisors remain informed about industry trends, best practices, and effective methods to support job seekers.

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What are the salary and work conditions for a Career Advisor at Equus Workforce Solutions?

The starting pay for a Career Advisor at Equus Workforce Solutions is $21.94 per hour. It's important to note that this position involves driving, so a motor vehicle report will be run as part of the employment process. The work environment is supportive and promotes diversity, ensuring that all employees are treated fairly and respectfully.

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Common Interview Questions for Career Advisor
How do you approach building relationships with clients as a Career Advisor?

When building relationships with clients, I prioritize active listening and empathy. I believe it's essential to understand their unique backgrounds, challenges, and goals. Establishing trust through open communication and consistent follow-up helps foster that relationship, allowing clients to feel supported throughout their job search.

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Can you describe your experience with facilitating career workshops?

In my previous role, I facilitated a variety of career preparation workshops focusing on resume writing, interview skills, and job search strategies. I designed engaging content that catered to diverse audiences, ensuring that each participant left with practical skills and insights to improve their job prospects.

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What strategies do you use to keep clients motivated in their job search?

To keep clients motivated, I establish clear and achievable goals and celebrate milestones along the way. Regular check-ins help me keep track of their progress, and I encourage them to share their successes and challenges, providing tailored support whenever needed to boost their confidence and commitment.

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How do you manage multiple clients and their differing needs effectively?

Managing multiple clients requires organization and prioritization. I use a detailed database to track each client's progress, ensuring I document all contacts and follow up appropriately. I stay flexible in approach, adapting my strategies to meet individual client needs and ensuring that they receive the attention they require.

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How do you handle disagreements with coworkers regarding client strategies?

In case of disagreements, I believe it’s essential to maintain open communication and focus on the client's best interests. I would initiate a constructive discussion to understand different perspectives and collaborate on finding the best strategy for the client, drawing on each other's strengths to reach a consensus.

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What do you think is the most important quality for a Career Advisor?

I believe that empathy is the most important quality for a Career Advisor. Understanding the challenges clients face in their job search and demonstrating genuine concern for their well-being fosters a supportive environment, making it easier for clients to open up and work toward achieving their career goals.

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How do you ensure that you're up-to-date with industry trends and job market demands?

To stay current with industry trends, I regularly attend workshops, webinars, and networking events. I follow labor market updates and subscribe to relevant publications that provide insights on in-demand skills and job opportunities, ensuring that I can provide the best guidance to my clients.

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Can you give an example of a successful outcome you've achieved as a Career Advisor?

In my previous role, I supported a client who had been unemployed for several months. Through targeted resume revisions and mock interviews, I assisted them in gaining confidence and skills. Eventually, they secured a job in their desired field, which was incredibly rewarding for both of us.

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What tools do you use for documentation and client management?

I utilize tools like MS Office and Google Docs for documentation, ensuring organized client records. Additionally, I leverage client management systems to track interactions, set reminders for follow-ups, and maintain an overview of client progress, which aids in providing personalized support.

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How would you assess a client's skill set and recommend appropriate career paths?

I would begin by conducting a thorough assessment of the client’s skills, interests, and values through interviews and standardized assessment tools. Based on the results, I can provide tailored recommendations for career paths that align with their strengths and aspirations, guiding them toward opportunities that will be fulfilling and sustainable.

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Equus Products, Inc. is a prime manufacturer of test equipment, gauges and tachometers for the automotive aftermarket. We strive to be the supplier of choice by offering high quality products, innovative designs and value to our buyers. We view ou...

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Full-time, on-site
DATE POSTED
December 13, 2024

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