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Billing Coordinator

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 


ERG’s finance and accounting group is seeking a full-time billing coordinator to join our team.  The individual in this position will assist in preparing month-end invoices, support sub-schedules, assist the billing manager with related reporting, and provide project reporting support to ERG project managers. This position will report to the company’s billing manager and be visible to other members of ERG project management teams.


Qualifications and Skills:
  • Candidates must be detail-oriented and possess strong communication, technical, and administrative skills
  • A minimum of an associate's Degree in Accounting or Business Administration is required. Strong skills with MS Excel and Adobe Acrobat are mandatory
  • A minimum of 1 year of solid work experience in a billing or accounting environment is also required
  • Practical work experience with Deltek CostPoint billing, Time& Expense, and Business Intelligence modules is highly desirable


ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.

 

ERG is an equal opportunity employer and complies with all applicable EEOC and affirmative action regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. As such, successful candidates must be committed to working with diverse and inclusive teams.

  

Please be aware, the only authentic corporate domain for ERG is https://www.erg.com.  ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.

 

If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at Resumes-Lex@erg.com or call (781) 674-7293.

 

As ERG is a friendly, flexible, inclusive environment and has clients who are committed to making the world a better place, ERGers are incredibly dedicated. We promote and recognize principles of fairness, equity, and social justice in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.

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What You Should Know About Billing Coordinator, ERG

If you're passionate about finance and enjoy working in a dynamic setting, the Billing Coordinator position at ERG in Concord, MA, could be the perfect fit for you! At ERG, we're all about supporting our clients in various fields, including federal, state, and commercial work, and we do this by hiring talented individuals who are eager to grow and thrive in their careers. In this role, you will play a vital part in our finance and accounting team, directly contributing to the preparation of month-end invoices, supporting sub-schedules, and assisting the billing manager with essential reporting tasks. You won’t just be confined to paperwork—your work will be visible to ERG project managers, providing a fantastic opportunity to make a real impact within our organization. We’re looking for someone who has a keen eye for detail and excels in communication, as well as a solid understanding of technical responsibilities. To qualify, you should have at least an associate's degree in Accounting or Business Administration, proficiency in MS Excel and Adobe Acrobat, and ideally, a minimum of one year of experience in billing or accounting. Familiarity with Deltek CostPoint billing is a huge plus! As part of the ERG family, you’ll reap the benefits of competitive salaries, generous vacation time, and a comprehensive benefits package designed to support you both personally and professionally. Come join us in our mission to make the world a better place!

Frequently Asked Questions (FAQs) for Billing Coordinator Role at ERG
What are the top responsibilities of a Billing Coordinator at ERG?

As a Billing Coordinator at ERG, your primary responsibilities will include preparing month-end invoices, managing sub-schedules, assisting the billing manager with reporting, and providing project reporting support to the project managers. This role is crucial in ensuring accuracy in our billing process, contributing to the organization's overall efficiency and success.

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What qualifications do I need to become a Billing Coordinator at ERG?

To qualify for the Billing Coordinator position at ERG, candidates should possess at least an associate's degree in Accounting or Business Administration. Additionally, you should have strong administrative, communication, and technical skills. A minimum of one year of relevant work experience in billing or accounting is required, and familiarity with MS Excel, Adobe Acrobat, and Deltek CostPoint modules is highly desirable.

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What skills are essential for a Billing Coordinator at ERG?

Essential skills for a Billing Coordinator at ERG include keen attention to detail, strong communication abilities, and technical proficiency, particularly with MS Excel and Adobe Acrobat. You should also have solid organizational skills to manage various tasks effectively in a fast-paced environment, ensuring accurate and timely billing processes.

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What is the work environment like for a Billing Coordinator at ERG?

The work environment for a Billing Coordinator at ERG is vibrant and flexible, promoting collaboration and professional development. You'll be part of a supportive finance and accounting team where your contributions are valued, and you have opportunities to interact with various project management teams, enhancing your experience and skill set.

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What kind of career advancement opportunities does ERG offer for Billing Coordinators?

ERG is committed to the growth of its employees, including Billing Coordinators. With our supportive environment, you’ll have opportunities for career advancement, professional development, and training that can help you progress within the organization. We're dedicated to nurturing talent and recognizing hard work, so your career can flourish with us.

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Common Interview Questions for Billing Coordinator
How do you prioritize your tasks as a Billing Coordinator?

When tackling multiple responsibilities, it's essential to prioritize based on deadlines and the complexity of tasks. I usually create a checklist or a digital task list that allows me to visualize my workload. By breaking down projects into smaller, manageable parts, I can ensure that I meet deadlines without compromising accuracy.

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Can you describe your experience with invoicing software or systems?

In my previous roles, I've worked extensively with invoicing software, specifically Deltek CostPoint. I have experience in generating invoices, tracking payments, and reconciling accounts. Familiarity with these systems has enabled me to enhance data accuracy and streamline billing processes, ensuring smooth operations.

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What steps do you take to ensure accuracy in billing?

Ensuring accuracy is critical in billing. I always double-check invoices against contract agreements and time logs and utilize spreadsheets to track discrepancies. I also implement a review process where a colleague checks my work before final submission, which helps catch any errors early on.

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How do you handle conflicts or discrepancies in billing inquiries?

When faced with conflicts or discrepancies, I first listen carefully to the client's concerns and verify the facts from our records. I then communicate transparently with the client, offering clarity and possible solutions. If necessary, I escalate the issue to my billing manager to ensure a thorough resolution.

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What do you find most rewarding about being a Billing Coordinator?

One of the most rewarding aspects is playing a vital role in the financial health of the organization. Knowing that my work helps facilitate smooth operations and supports our projects is fulfilling. Additionally, building relationships with project managers and clients adds a personal touch to the role that I cherish.

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How do you stay organized during peak billing periods?

During peak periods, I rely heavily on organizational tools like task lists and calendars to keep track of deadlines. I also set specific time blocks each day dedicated to focused billing work, minimizing interruptions to maintain productivity and timely completion of invoices.

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Can you explain your understanding of the billing process?

The billing process starts with collecting necessary data from various projects, invoicing clients, and managing accounts receivable. It's critical to ensure accuracy throughout, from data entry to generating and sending invoices. Following up on payments and resolving any discrepancies is also a key part of the process.

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What software tools are you proficient in that help with billing tasks?

I'm proficient in several software tools that aid in billing tasks, including MS Excel for data management and Deltek CostPoint for invoicing. Additionally, I am comfortable using Adobe Acrobat for handling PDF invoices and electronic document management, which helps streamline the process further.

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How do you ensure compliance with billing regulations?

To ensure compliance with billing regulations, I stay informed about relevant laws and guidelines applicable in our industry. Regularly reviewing internal processes and consult with compliance teams is also part of my routine. This vigilance helps create a transparent billing process that aligns with best practices.

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What motivates you to excel in your role as a Billing Coordinator?

My motivation comes from the impact I have on the organization’s success. I take pride in accuracy and efficiency, knowing that every invoice is crucial for project funding and client relationships. Furthermore, the collaborative environment at ERG inspires me to push my boundaries and contribute positively to the team.

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Eastern Research Group, Inc. provides analytical measurements, environmental monitoring, method development, and consulting services. The company is headquartered in Lexington, Massachusetts and was founded in 1984.

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Full-time, on-site
DATE POSTED
December 17, 2024

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