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Product Engineer II – Public Safety Solutions

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Overview

ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Product Engineer – Public Safety Solutions, you will collaborate with customers, industry teams, and other product development team members to design, develop, and support the right geospatial solutions for emergency management, fire service, law enforcement, and health & human services agencies.

Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team’s success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you’ll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.

Responsibilities

Discover customer needs and craft geospatial solutions that cater to the emergency management, fire service, law enforcement, and health & human services industries
Configure ArcGIS apps, tools, and information models for industry-specific uses
Provide input into product design aspects to assure our products are simple to use and provide a great experience for our customers
Work closely with software development, business development, and professional services teams to define and develop solutions
Draft and review ArcGIS Solutions product briefs, presentations, and documentation
Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results
Continually assess product quality, release readiness, and maintain existing ArcGIS Solutions
Present and evangelize solutions to internal and external audiences

Requirements

2+ years of professional experience in the emergency management, fire service, law enforcement, or health & human services industry and experience applying ArcGIS to support specific industry workflows
Demonstrated ability to document and build GIS workflows
Creative problem solver and a team player
Excellent written and verbal communication skills
Bachelor’s degree in geography or related field

Recommended Qualifications

Knowledge of incident, or emergency, analysis, and response workflows
Programming experience with scripting languages such as Python or Arcade
Experience with ArcGIS Pro and configuring web-based GIS applications

#LI-MB2

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$76,960—$128,544 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$102752 / YEARLY (est.)

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$76960K

$128544K

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What You Should Know About Product Engineer II – Public Safety Solutions, Esri

At Esri, we're excited to welcome a Product Engineer II for our Public Safety Solutions team based in Philadelphia, Pennsylvania. If you have a passion for geospatial technology and a desire to make a difference in emergency management, fire services, law enforcement, and health & human services, this role is perfect for you. As a Product Engineer, you'll work closely with customers and cross-functional teams to craft industry-specific configurations of ArcGIS that truly elevate how agencies operate. Your keen understanding of customer needs will be invaluable as you gather requirements and translate them into practical solutions that are both simple and effective. You’ll dive into configuring ArcGIS apps, drafting product documentation, and performing rigorous testing to ensure high-quality outputs. This isn't just about developing software; it's about creating meaningful innovations that can transform entire industries. With your experience in ArcGIS and a background in one of the relevant fields, you'll play a crucial role in shaping solutions that improve public safety and enhance service delivery. At Esri, we cherish creativity, collaboration, and a commitment to delivering top-notch experiences to our users while fostering an inclusive environment. Join us, unleash your potential, and help us drive positive change through geospatial technology!

Frequently Asked Questions (FAQs) for Product Engineer II – Public Safety Solutions Role at Esri

What are the responsibilities of a Product Engineer II at Esri?

The Product Engineer II at Esri plays a vital role in designing and supporting geospatial solutions tailored for public safety sectors. Responsibilities include discovering customer needs, configuring ArcGIS applications, collaborating with development teams, drafting product briefs, and conducting thorough testing on functionalities. This position ensures that products not only meet user expectations but also enhance the operational efficiency of various agencies.