Product Engineer II – Public Safety Solutions
Overview
ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Product Engineer – Public Safety Solutions, you will collaborate with customers, industry teams, and other product development team members to design, develop, and support the right geospatial solutions for emergency management, fire service, law enforcement, and health & human services agencies.
Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team’s success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you’ll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.
Responsibilities
- Discover customer needs and craft geospatial solutions that cater to the emergency management, fire service, law enforcement, and health & human services industries
- Configure ArcGIS apps, tools, and information models for industry-specific uses
- Provide input into product design aspects to assure our products are simple to use and provide a great experience for our customers
- Work closely with software development, business development, and professional services teams to define and develop solutions
- Draft and review ArcGIS Solutions product briefs, presentations, and documentation
- Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results
- Continually assess product quality, release readiness, and maintain existing ArcGIS Solutions
- Present and evangelize solutions to internal and external audiences
Requirements
- 2+ years of professional experience in the emergency management, fire service, law enforcement, or health & human services industry and experience applying ArcGIS to support specific industry workflows
- Demonstrated ability to document and build GIS workflows
- Creative problem solver and a team player
- Excellent written and verbal communication skills
- Bachelor’s degree in geography or related field
Recommended Qualifications
- Knowledge of incident, or emergency, analysis, and response workflows
- Programming experience with scripting languages such as Python or Arcade
- Experience with ArcGIS Pro and configuring web-based GIS applications
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...
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