ITIST Manager | Clinical Diagnostic

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In line with current Eurofins terminology, Eurofins Clinical Diagnostics Business in Spain requires an ITIST Manager (Information Technology Infrastructure Services Team) reporting to the Eurofins Clinical Diagnostics Managing Director.

The primary interactions for this role include:

• Heads of business departments.
• Regional Information Security Officer.*
• Other Eurofins IT counterparts (e.g., Regional Infrastructure Manager).

Key responsibilities include:

Leadership and Team Management

• Lead, mentor, and manage the IT team, including system administrators, software owners, project managers, and support staff.
• Develop and implement training, career development, and performance management plans for team members.
• Foster a collaborative and innovative work environment that promotes accountability and continuous improvement.

IT Strategy and Planning

• Collaborate with senior leadership to define IT strategies aligned with the business objectives of the laboratory testing group.
• Ensure IT strategies support the organisation’s mission by optimising processes related to testing operations, quality control, compliance, and client service.
• Develop and oversee IT roadmaps, resource allocation, and budgets.

PMO IT Integration Office

• Lead the IT integration of a recently acquired group.
• Define and execute the "as-is" and "to-be" plans for IT solutions and infrastructure.
• Design and implement the Day 1 and 100-day plans.
• Manage existing and new capabilities to ensure timely execution with no business disruption.

IT Infrastructure and Systems Management

• Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, data centres, and cloud solutions.
• Ensure the availability, security, and performance of critical IT systems supporting laboratory testing.
• Manage hardware and software solutions integrated with LIMS and other laboratory-specific technologies.

LIMS Management and Optimisation

• Lead the implementation, upgrades, and optimisation of Laboratory Information Management Systems (LIMS) to support seamless testing operations.
• Collaborate with laboratory teams to address system requirements for managing sample data, test results, inventory, and compliance reporting.

Project Management and IT Governance

• Oversee the IT Project Management Office (PMO), ensuring timely and budget-compliant delivery of system upgrades and technology implementations.
• Implement and maintain IT governance policies, ensuring compliance with industry regulations and best practices.
• Ensure robust risk management and disaster recovery plans are in place.

Technology Solutions and Innovation

• Explore and implement new technologies to enhance operational efficiency and data-driven decision-making.
• Identify opportunities for digital transformation, such as automation, AI integration, and data analytics, to improve testing accuracy, turnaround times, and cost efficiencies.

Cybersecurity and Data Protection

• Develop and execute cybersecurity strategies to safeguard sensitive laboratory data, intellectual property, and client information.
• Ensure compliance with regulatory standards such as HIPAA, ISO, and FDA guidelines on data privacy and cybersecurity.

Vendor and Stakeholder Management

• Manage relationships with external vendors, ensuring quality service delivery and effective contract negotiation.
• Collaborate with other departments and the Group IT team to identify IT needs and deliver solutions aligned with the Group IT roadmap.

Reporting and Analytics

• Provide regular updates to the Division Managing Director and senior executives on IT performance and project progress.
• Develop KPIs and metrics to evaluate the effectiveness and ROI of IT investments.
• Manage IT budgets and capital expenditure plans effectively.

Experience

• A minimum of 10 years’ experience managing IT infrastructure and solutions teams, with direct responsibility for IT budget performance.
• At least 10 years’ experience in data centres, systems, or network administration, preferably in Microsoft on-premises or cloud environments.
• Experience in managing IT infrastructure for both Business-to-Consumer and Business-to-Business models, as well as designing and implementing disaster recovery plans.
• Prior experience in the healthcare sector is advantageous.

Skills and Competences

• Practical knowledge of the ITIL framework is essential.
• Comprehensive understanding and practical experience of Azure offerings are advantageous.
• Experience in implementing ISO 27001 or ISO 22301 is a plus.
• Holding a Project Management certification is beneficial.
• Ability to work under pressure and manage conflicting priorities.
• Skilled at managing vendor and service supplier relationships.

Additional Requirements

• Full proficiency in English and Spanish.
• Availability for frequent travel within Spain if required.

Additional information

What can we offer you?

• A competitive salary package, including bonus and benefits;
• Extensive on-the-job coaching and training opportunities;
• A hybrid working setup; 
• Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization;
• A dynamic working environment with a good team spirit where personal development and growth are highly encouraged. 

Your application:

As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity!  As an Equal Opportunity Employer, the Eurofins Network of companies believe in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of more than 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years.