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IT Infrastructure Engineer

The future is quantum. Oxford Ionics is at the forefront of pioneering quantum computing, delivering world-leading innovation to create the most powerful, accurate, and reliable quantum systems. Quantum computing offers a radically new way of building computers that harnesses the power of quantum physics to outperform conventional supercomputers exponentially. Using our unique trapped-ion technology, we are leading the race to unleash quantum computing's unparalleled potential.

What to expect:

We’re searching for an IT Infrastructure Engineer to join our Operations team. This role offers the opportunity to manage and improve a wide range of IT systems and networks, ensuring seamless operations across the company. You’ll play a key part in maintaining critical infrastructure, solving complex technical issues and enabling the team to deliver cutting edge quantum technology. This is a unique chance to contribute to the scalability and success of a world leading quantum computing company.

What you'll be responsible for:

You’ll play an important role in managing and maintaining our IT systems and network infrastructure, ensuring seamless operations and robust support for our quantum technology. Your responsibilities will include:

  • Resolving complex technical issues, including troubleshooting and fault finding across a variety of systems and hardware.
  • Managing system administration, including user accounts, permissions and policies across platforms such as Google Workspace, Microsoft Entra ID, Active Directory and Microsoft 365.
  • Setting up and maintaining user accounts, devices and hardware such as network switches, firewalls and servers.
  • Monitoring and troubleshooting network services like VPN connectivity, routing and vLANs, while ensuring compliance with security policies.

You’ll also configure security settings, proactively manage backups and repair or replace infrastructure equipment to maintain optimal performance.

You’ll need strong technical expertise and hands-on experience with a wide range of IT systems and tools. Key areas of knowledge include:

  • Google Workspace Suite, Microsoft Entra ID and Microsoft Azure.
  • Networking protocols such as TCP/IP, DNS, DHCP and vLANs.
  • VMware, Veeam Backup & Replication and PowerShell scripting for automation.

Familiarity with Linux systems (e.g. Ubuntu, Rocky) and hardware such as Dell PowerEdge Servers is also highly desirable. You should be proactive in problem solving, detail oriented and comfortable collaborating with team members across the business. Your ability to manage system administration, troubleshoot technical issues and maintain security compliance will be critical to ensuring the smooth operation of our IT infrastructure.

Oxford Ionics is leading the way in quantum technology, and we need skilled, innovative individuals like you. We offer a range of benefits, including opportunities to further your career with a world-class team, business stock options, uncapped annual leave, flexible working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing.

Oxford Ionics is committed to equal opportunity for all.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Infrastructure Engineer, Oxford Ionics

At Oxford Ionics, we are on the cutting edge of quantum computing, and we’re looking to add an IT Infrastructure Engineer to our Operations team! Imagine joining a company that is redefining the future of technology by harnessing the bizarre but powerful principles of quantum physics. In this exciting role, you will have the chance to manage and enhance our IT systems and networks that support our innovative quantum solutions. Your days will be filled with troubleshooting complex technical challenges, setting up and maintaining user accounts, and ensuring compliance with our robust security policies. You'll work with leading-edge tools including Google Workspace, Microsoft Entra ID, and networking protocols, all while surrounded by a collaborative team that encourages professional growth. Your expertise will be crucial in maintaining our critical infrastructure, enabling the delivery of cutting-edge quantum technology. We value proactive problem solvers who are detail-oriented and enjoy working as part of a dynamic team. Plus, with benefits like uncapped annual leave, business stock options, and comprehensive medical insurance, we ensure you’re not just part of the workforce but part of a thriving community. Step into this unique opportunity and help us unlock the potential of quantum computing at Oxford Ionics!

Frequently Asked Questions (FAQs) for IT Infrastructure Engineer Role at Oxford Ionics
What are the main responsibilities of an IT Infrastructure Engineer at Oxford Ionics?

As an IT Infrastructure Engineer at Oxford Ionics, your primary responsibilities include managing and maintaining IT systems and network infrastructure, resolving complex technical issues, administering user accounts, and setting up devices such as servers and firewalls. You'll also monitor network services, ensure compliance with security policies, and proactively manage backups to maintain optimal system performance.

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What qualifications do I need to be an IT Infrastructure Engineer with Oxford Ionics?

To qualify for the IT Infrastructure Engineer position at Oxford Ionics, you should have strong technical expertise in essential areas such as Google Workspace, Microsoft Entra ID, VMware, and networking protocols like TCP/IP. Knowledge of Linux systems and hands-on experience with various IT tools is also highly desirable, along with problem-solving capabilities and attention to detail.

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Can you describe the work environment for an IT Infrastructure Engineer at Oxford Ionics?

At Oxford Ionics, the work environment is one of collaboration and innovation, particularly in the IT Infrastructure Engineer role. You will be surrounded by like-minded professionals committed to advancing quantum technology. Flexible working hours and a supportive community promote a productive atmosphere that allows you to excel in your role while also interacting with various teams within the organization.

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Is prior experience required for the IT Infrastructure Engineer role at Oxford Ionics?

While prior experience in IT system administration and network infrastructure is highly valued for the IT Infrastructure Engineer role at Oxford Ionics, we also welcome strong candidates with relevant skills who demonstrate a willingness to learn. Your proactive approach to problem-solving and continuous improvement will be essential to your success in this innovative company.

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What benefits can I expect as an IT Infrastructure Engineer at Oxford Ionics?

Working as an IT Infrastructure Engineer at Oxford Ionics comes with comprehensive benefits, including uncapped annual leave, potential business stock options, private medical and dental insurance for you and your family, and opportunities for career advancement in an exciting field. We prioritize your well-being and growth while you help shape the future of quantum technology.

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Common Interview Questions for IT Infrastructure Engineer
What experience do you have with IT system administration?

Discuss your hands-on experience with user accounts, permissions, and the specific platforms you've managed, like Google Workspace or Microsoft 365. Provide examples of challenges you faced and how you resolved them, showcasing your problem-solving skills.

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How do you troubleshoot complex technical issues?

Explain your systematic process for troubleshooting, including examples of specific issues you’ve encountered, the steps you took to diagnose the problem, and how you implemented solutions. This highlights your analytical thinking and attention to detail.

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What networking protocols are you familiar with?

List the networking protocols you’ve worked with, such as TCP/IP, DNS, and DHCP. It’s crucial to explain how you’ve used them in your previous roles, especially in maintaining network connectivity and security.

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Can you give an example of a time you improved an IT system's performance?

Share a specific instance where you identified a bottleneck in the system and the measures you took to improve its performance. Include any technical details relevant to the enhancements you made and the resulting impact on the organization.

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What security practices do you follow as an IT Infrastructure Engineer?

Discuss your understanding of security compliance and best practices, mentioning any specific policies you've implemented in previous roles. Provide examples of how you've ensured system security and data integrity through proactive measures.

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How do you handle tight deadlines and pressure?

Share your strategies for managing pressure and deadlines effectively. Focus on your ability to prioritize tasks, communicate with your team, and maintain productivity during high-pressure situations.

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Describe your experience with cloud technologies.

Talk about your familiarity with cloud platforms such as Microsoft Azure and how you've integrated cloud solutions within organizational IT frameworks. Mention specific projects or tasks to provide context and demonstrate your knowledge.

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What role does teamwork play in your approach to IT Infrastructure?

Explain how you view collaboration as essential in IT roles, mentioning your experience working with cross-functional teams. Highlight an occasion where teamwork led to a successful project completion or problem resolution.

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How do you keep up with developments in IT and networking?

Discuss your commitment to professional development, including resources you utilize, such as online courses, industry publications, or networking events. Mention any certifications that you are pursuing or have completed to stay informed about industry trends.

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Why are you interested in working at Oxford Ionics?

Express your enthusiasm for Oxford Ionics and its role in the quantum computing landscape. Connect your skills and interests to the company’s innovations and culture, emphasizing how you can contribute to its mission.

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