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Associate - Business Outsourcing Services

Company Description

Evelyn Partners is the UK’s leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses.

We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because we believe that everyone deserves access to good advice, regardless of where they’re at in their financial journey.

An exceptional track record of growth and innovation is driven by our core values of: Personal, offering advice based on a true understanding of what matters to our clients; Partnership, working with our clients in a joined-up, collaborative way; and Performance, demonstrating a breadth and depth of advice expertise to deliver first-class results.

Read more about us and available career opportunities here: Wealth, accountancy and business advisory services | Evelyn Partners and Careers | Evelyn Partners.

Job Description

Introduction

As part of our Business Outsourcing Services team, you will be working with clients and their finance teams or bookkeepers, helping them with their year-end accounts, management accounts, bookkeeping, VAT returns and cloud accounting software support. This means providing services, advice and solutions that really make a difference. You will also have exposure to working with partners gaining invaluable experience and building your confidence with senior members of staff.

You’ll build valuable client experience, developing the knowledge and skills needed to be a trusted business adviser. Alongside your work, you will receive first-class professional training as you study for the Association of Accounting Technicians (AAT) qualification (where an equivalent qualification isn’t already held), followed by the Association of Chartered Certified Accountants (ACCA) qualification (or ACA if study has already commenced) which will enable you to gain a full understanding of the technical aspects of audit, accountancy, and additional financial advisory services.

What will you be doing?

Progression within this team is fast, with responsibility from an early stage. Once studying for your chartered qualifications, you will be taking on a more senior role and helping to supervise the new intake of trainees. As your experience grows, you may have opportunities to experience other ad hoc assignments that our clients request our help with such as: one-off software implementation projects, cloud accounting software ‘health-checks’ or client secondments to assist their finance function. You will also receive internal training from the professional services learning and development team.

You will be working in a client-facing, dynamic team, developing the knowledge and skills needed to be a trusted business adviser. Additionally, you will study towards the AAT on a Level 3 and then Level 4 apprenticeship (where an equivalent qualification is not already held), followed by the ACCA (or ACA if study has already commenced) on a Level 7 Apprenticeship qualification, developing essential skills sought out in the professional services sector.

Your responsibilities will include:

  • Working as part of a team to provide clients with a range of services including statutory accounts, bookkeeping, management accounts, VAT returns, software implementation and ‘health-checks’ of their systems
  • Developing an understanding of our clients and their businesses
  • Keeping your manager fully informed of any issues and problems, ensuring the work is completed to a level agreed with the manager and recording clearly and concisely the work carried out
  • Becoming familiar with our internal accounting software as well as other cloud accounting technologies
  • Providing advice and solutions to clients in response to their accounting queries
  • Using automation to improve efficiencies for our clients’ finance function
  • Prioritising tasks for your own portfolio of clients, whilst monitoring time against budget

Qualifications

To be successful in this role, you should:

  • Strong academic history.
  • Studying towards ACCA/ACA/AAT qualification or, alternatively, evidence of suitable work experience.

Key Competencies:

  • Accuracy – to ensure transactions treated correctly.
  • Judgement - be able to assess a situation and reach a suitable conclusion based on the information available or effectively communicate with a manager where unsure.
  • Planning and organisation - needed throughout the process to ensure deadlines are met and client portfolios are managed.
  • Customer focus - develop relationships and gain confidence of client. Ability to deal with client queries and emails on a timely basis, and have flexibility to work on-site at client’s premises if required.
  • Use of IT – be able to work on bookkeeping packages, accounts production software and Excel.
  • Teamwork – working with colleagues in the team.
  • Flexibility – to assist with other ad hoc services that arise from time to time.
  • Innovative - using technology to create efficiencies in processes.
  • Technical knowledge – awareness of FRS102, FRS 102 1a and FRS105

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include:

  • Competitive salary
  • Private medical insurance
  • Life assurance
  • Pension contribution
  • Hybrid working model (role dependant)
  • Generous holiday package
  • Option to purchase additional holiday
  • Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients.  At Evelyn Partners we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation.  It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. 

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process.  Please let your Recruiter know.

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Average salary estimate

$35000 / YEARLY (est.)
min
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$30000K
$40000K

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What You Should Know About Associate - Business Outsourcing Services , Evelyn Partners

Join Evelyn Partners as an Associate in our Business Outsourcing Services team and embark on a rewarding journey of helping clients and their finance teams thrive! At Evelyn Partners, we pride ourselves on over 186 years of providing exceptional wealth management and professional services in the UK. As an Associate, you will assist clients with a variety of financial tasks such as year-end accounts, management accounts, bookkeeping, VAT returns, and offering support with cloud accounting software. It's a fantastic opportunity to make a real impact by providing valuable advice and solutions that matter to our clients. You’ll meet and collaborate with partners, gaining invaluable experience and building your confidence while working closely with senior team members. Plus, we prioritize your professional growth – you will receive top-notch training while studying for AAT and potentially ACCA qualifications. Progression within our team is swift, offering you responsibilities early on, including mentoring new trainees as you advance. You'll be involved in ad hoc projects that hone your skills and expand your knowledge in the fast-paced professional services environment. Our work environment is client-facing, dynamic, and incredibly collaborative, making it essential to develop long-lasting relationships with our clients. At Evelyn Partners, every day is a chance to learn and grow, ensuring you become a trusted adviser in the financial domain. If you are eager, dedicated, and passionate about making a difference in people’s financial journeys, we would love to embark on this adventure together with you!

Frequently Asked Questions (FAQs) for Associate - Business Outsourcing Services Role at Evelyn Partners
What are the main responsibilities of an Associate in Business Outsourcing Services at Evelyn Partners?

As an Associate in Business Outsourcing Services at Evelyn Partners, you will primarily assist clients with various financial tasks, including preparing year-end accounts, management accounts, and bookkeeping. Additionally, you will support clients with VAT returns, implement cloud accounting software, and provide solutions to their queries, all while developing an understanding of their businesses and needs.

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What qualifications are required for the Associate position at Evelyn Partners?

To be successful as an Associate in Business Outsourcing Services at Evelyn Partners, candidates should have a strong academic background. It is ideally preferred that you are studying towards qualifications such as AAT, ACCA, or ACA, or have suitable work experience. Fluency with accounting software and a keen understanding of financial regulations is also important.

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How does the training process work for Associates at Evelyn Partners?

At Evelyn Partners, we believe in your professional development. As an Associate, you will receive first-class training while pursuing your AAT qualification initially, followed by ACCA or ACA if applicable. This structured approach ensures that you gain a strong technical foundation in audit, accountancy, and financial advisory services.

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What is the career progression like for an Associate in Business Outsourcing Services at Evelyn Partners?

Career progression for an Associate in Business Outsourcing Services at Evelyn Partners is swift. You will take on increasing responsibilities as you study for your chartered qualifications, and there are opportunities to mentor new trainees as you gain experience. Additionally, involvement in various client projects will further enhance your career development.

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What benefits can an Associate expect at Evelyn Partners?

As an Associate at Evelyn Partners, employees enjoy a competitive salary alongside a comprehensive benefits package that includes private medical insurance, life assurance, a pension contribution, a hybrid working model, a generous holiday package, and options for additional holiday purchases. We value your well-being and strive to create an inclusive and supportive environment.

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Common Interview Questions for Associate - Business Outsourcing Services
Can you explain your understanding of cloud accounting software and its benefits?

In your response, highlight your familiarity with cloud accounting software, including how it enables real-time data access and enhances efficiency for both clients and accountants. Share examples of software you've used and discuss specific features that improve business operations.

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How do you prioritize tasks when managing a portfolio of clients?

Describe your method for task prioritization, emphasizing organization and time management skills. Explain how you assess urgency and importance, and share strategies such as maintaining a to-do list or calendar to ensure deadlines are met while managing client needs effectively.

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What steps would you take if you identified a discrepancy in a client's accounts?

Discuss your approach to problem-solving, including your commitment to accuracy and transparency. Outline the steps you would take, such as investigating the discrepancy, communicating with the client, and collaborating with your team to resolve the issue promptly and effectively.

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Describe a time you successfully worked as part of a team to achieve a common goal.

Share an example that showcases teamwork, detailing your role and contributions. Highlight the importance of clear communication, collaboration, and support among team members and how you all worked together to achieve the desired outcome.

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How would you go about developing strong relationships with clients?

Emphasize the importance of understanding clients’ needs and providing exceptional service. Discuss strategies such as regular communication, being proactive in addressing queries, and delivering tailored solutions to foster trust and rapport.

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What is your experience with managing client queries and communications?

Reflect on your experience in handling client communications, focusing on your responsiveness, professionalism, and customer service skills. Provide examples of challenges you've navigated and how you ensured a positive experience for the client.

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Can you outline your approach to managing deadlines effectively?

Discuss your systems for managing deadlines, such as setting clear timelines, using project management tools, and regularly checking in on progress. Share how you adapt to changing priorities and ensure timely project completion while maintaining quality.

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How do you stay updated with changes in accounting regulations?

Explain your commitment to continued professional development. Mention specific resources you engage with, such as industry publications, webinars, and professional networks, to stay informed of new accounting standards and regulations.

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What motivates you in your work, particularly in accounting?

Share what drives you, such as your passion for helping clients achieve financial success, the challenge of solving complex problems, or your desire for continuous learning and professional growth in the accounting field.

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How would you handle a difficult client or a challenging situation in a professional setting?

Describe your approach to conflict resolution with difficult clients. Emphasize your focus on understanding their perspective, remaining calm, and seeking solutions that address their concerns while maintaining professionalism. Detailing a past experience can enhance your answer.

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DATE POSTED
December 6, 2024

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