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Producer / Project Manager (15-month contract)

Producers are critical to our success at Eventbase. They are the point of contact for our clients and also lead Production of their event apps. These teams work alongside our Production, Sales and Product teams to implement and integrate our platform with our clients’ Marketing and Technology needs. 


Successful Producers have a unique pairing of project management and customer success skills, focussed in complex offerings, mobile applications and supporting enterprise companies. 


This is a 15-month contract position covering a parental leave with the opportunity to become full-time. This is a remote position based on Western time-zone hours. Please note that we can only consider candidates who reside in Canada with valid working status.


About Eventbase

Eventbase has set the gold standard for live event technology for more than a decade. We power mobile event apps for global brands including Salesforce, IBM, Cisco, SAP and Adobe. We also build official mobile apps for massive events including South By Southwest (SXSW), the Consumer Electronics Show (CES), and we created official apps for three Olympic Games. Eventbase has been recognized with more awards than any other event app platform, including being named winner of “Best Event App” at the Event Technology Awards seven times.

 

We are driven by our mission: to bring people together for the magic of live events, and we’re proud that our industry-leading products have been at the heart of exceptional live events around the world since 2009. Millions of attendees across thousands of events have held Eventbase’s product in their hand as they walked the conference floor, participated in sessions and interacted with others onsite. Our team has a track record of pioneering breakthrough live event technology, and there are more exciting innovations to come. The event industry is being reinvented in the wake of Covid-19, and Eventbase is uniquely positioned to play a key role in this new world of events. We’re moving forward with our vision to shape the future of live event experiences.


Are you ready to join the industry leader in live event technology?


What You'll Do
  • Primary point of contact and work directly with our clients to set expectations, lead project updates, timelines, deliverables and collaborate with the Sales, Production and Product teams to ensure things are on track
  • Partnering with our clients, recommending features and functionalities that will help them deliver the best event experience for their attendees
  • Run the company-wide project team for multiple, concurrent projects ensuring all milestones and project objectives are delivered on time. This includes resourcing, team meetings, prioritization, milestone tracking, task tracking and related administrative tasks
  • Full project management including timeline, scope and required resources
  • Inspire, guide and rally our internal production team members to deliver successful projects each and every time
  • Assessing risk, establishing clear ownership of tasks and clearly communicate these objectives to ensure your team has what they need to move projects forward
  • Assisting clients in handling their risks, troubleshooting and finding solutions when faced with roadblocks
  • Utilizing tools such as JIRA, Confluence, Basecamp, Smartsheets and Slack to ensure efficiency throughout the project lifecycle
  • Juggling multiple clients, priorities and deadlines with professionalism, grace and good humour
  • Travel to client events from time to time as required


What You Bring
  • 3 + years managing end to end projects ideally in the digital space, ideally Mobile experience 
  • Prior experience working with premier clients as a Project or Account Manager
  • Experience in Agile project management
  • Comfortable managing client expectations whether it be in person, via email or over the phone
  • Ideally you’ve led web and/or mobile development projects from scope definition and timeline to launch with six figure budgets
  • A teammate with a track record of leading and motivating internal teams of up to 8
  • You’re tech savvy and a mobile app lover, a geek at heart who doesn’t need to code (though if you have in a previous life that’s OK too). You understand tech talk and can confidently talk the talk
  • Mach three is your pace of choice, the grass does not grow under your feet
  • Strong sense of ownership with the ability to embrace the opportunity of difficult and/or chaotic situations, you are a natural when it comes to putting out fires
  • A quick read of situations and people, and have the necessary soft skills and poise to effectively manage whatever comes your way
  • Highly organized and multi-tasker are words people have used to describe you
  • Someone who can, and will, get their hands dirty in the trenches when required
  • Nice to have: Scrum Master Certification and/or PMP designation
  • Nice to have: Bachelor of Science degree (Computer Science)
  • Nice to have: experience using Jira


$70,000 - $80,000 a year
SALARY RANGE DESCRIPTION
The salary range for this position is $70,000 - $80,000, annually, commensurate with your job-related knowledge and education, skills, and experience. Our salary ranges are based on market data factoring location, company size, and industry, ensuring competitive compensation.

Why Join the Eventbase Team?

At Eventbase we value trust, respect and authenticity, and believe we are all better together. Joining the Eventbase team means you will enjoy a progressive work environment with some exceptional perks, including the option to go onsite at some of the largest events on the planet. We enjoy “No Meeting Fridays” and Eventbasers get every second Friday off, so you can have an extra 26 long weekends every year in addition to statutory holidays. We have a $1,250 annual professional development allocation and $1,000 per year to set up your home office. We also offer comprehensive benefits including extended health care from your first day, a $1000 flexible health/wellness spending account, paid parental leave for all new parents, gender affirming care, and paid mental health days. And of course we offer competitive market salaries and employee stock options too.


At Eventbase we work hard and smart, and take time to celebrate our wins. We are a “remote-first” organization, so our team can work from anywhere in Canada. You will never be required to work out of an office if it doesn’t work for you.


We’re proud of our diverse team: Eventbasers hail from all over the world, with many different backgrounds, cultures and interests. We’re dedicated to creating an inclusive environment where everyone feels valued and respected as their authentic selves, truly making us better together. By embracing our diverse backgrounds, we enhance the magic of live events and create unforgettable experiences.


#LI-remote


*We do not use AI to review applications

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Average salary estimate

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$70000K
$80000K

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What You Should Know About Producer / Project Manager (15-month contract), Eventbase

Are you ready to take your career to the next level? Eventbase is on the hunt for a passionate Producer / Project Manager for a 15-month contract to join our dynamic team in Vancouver. As the heartbeat of our projects, you'll act as the primary contact for our esteemed clients, guiding them through the exhilarating journey of bringing their event apps to life. Collaboratively working with our Production, Sales, and Product teams, you'll dive deep into implementing our top-notch platform to perfectly align with our clients' marketing and technology requirements. Your knack for juggling complex offerings, soothing client expectations, and leading a spirited production team is what makes you the perfect fit. With over three years of experience managing projects in the digital realm—think mobile apps and web development—you'll handle everything from risk assessment to task ownership with a smile. The culture at Eventbase fosters creativity and innovation, as we blaze new trails in live event technology. Located in a remote-friendly environment catering to Western time zones, you'll enjoy greater flexibility and a great work-life balance. Plus, if you reside in Canada and have valid working status, we want to hear from you! With the option for the role to transition into a full-time position, your journey with Eventbase could lead to exciting, long-term opportunities. Join us as we redefine live events, ensuring unforgettable experiences for attendees and clients alike!

Frequently Asked Questions (FAQs) for Producer / Project Manager (15-month contract) Role at Eventbase
What are the main responsibilities of a Producer / Project Manager at Eventbase?

As a Producer / Project Manager at Eventbase, your primary responsibilities will include serving as the main contact for clients, managing multiple projects concurrently, leading project updates, setting deliverables, and ensuring collaboration among teams. You will also be tasked with making recommendations to enhance event experiences, managing project risks, and using tools like JIRA and Slack to ensure project efficiency.

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What qualifications are required for the Producer / Project Manager position at Eventbase?

To qualify for the Producer / Project Manager role at Eventbase, candidates should have at least three years of experience in project management, ideally in the digital space with a focus on mobile applications. A background in Agile project management, experience working with premier clients, and the ability to handle complex project budgets are highly preferred.

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What kind of experience is valued for the Producer / Project Manager role at Eventbase?

Eventbase values candidates with a proven track record in managing end-to-end projects, especially those involving web and mobile development. Experience collaborating with prominent clients, leading internal teams, and a willingness to embrace the fast-paced environment are crucial for success in the Producer / Project Manager position.

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What is the work environment like for the Producer / Project Manager at Eventbase?

The work environment at Eventbase is remote-first, enabling you to work from anywhere in Canada. It emphasizes flexibility, teamwork, and inclusiveness, allowing members to thrive while maintaining a healthy work-life balance. You'll enjoy perks like 'No Meeting Fridays' and every second Friday off, fostering a culture of productivity and celebration.

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What opportunities for growth can the Producer / Project Manager enjoy at Eventbase?

As a Producer / Project Manager at Eventbase, there are opportunities for professional development and potential for this contract role to transition into full-time employment. With an annual professional development allotment, comprehensive benefits, and a supportive team, you'll find plenty of avenues to enhance your skills and advance your career.

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Common Interview Questions for Producer / Project Manager (15-month contract)
How do you handle project deadlines as a Producer / Project Manager?

To manage project deadlines effectively, I prioritize my tasks, set clear milestones, and maintain open communication with all team members involved. I believe that regular updates and check-ins can help everyone stay focused and aligned to meet deadlines. Additionally, I utilize project management tools like JIRA and Confluence to track progress and adjust timelines proactively as needed.

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Can you describe a challenging project you've managed and how you overcame obstacles?

In a previous role, I managed a project with rapidly changing client requirements. To overcome this challenge, I initiated frequent communication with the client to clarify their needs and expectations, while also reassessing our project timelines. This not only helped in realigning project goals but also enhanced our collaboration, ultimately leading to a successful project delivery.

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What strategies do you use for effective stakeholder communication?

For effective stakeholder communication, I prioritize clarity and transparency. I create tailored communication plans for each stakeholder group, ensuring that they receive the right level of information at the right time. Regular updates, feedback sessions, and active listening help to build trust and address any concerns promptly.

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What tools and software are you comfortable using for project management?

I am proficient in using various project management tools such as JIRA, Confluence, Basecamp, and Smartsheets. These tools help me manage project timelines, track tasks, and collaborate with my team effectively. I've also utilized Slack for quick communication, which enhances team dynamics and streamlines processes.

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How do you prioritize tasks when managing multiple projects as a Producer / Project Manager?

When managing multiple projects, I assess the urgency and importance of each task, often leveraging priority matrices. I advocate for daily or weekly team meetings to re-evaluate our priorities collectively. This approach ensures that everyone is aligned and that we can pivot if new tasks emerge or deadlines shift.

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What approach do you take to ensure the success of your project team?

To ensure my project's success, I focus on fostering a collaborative team environment where each member feels valued. I set clear goals, empower team members to take ownership of their tasks, and provide support wherever necessary. Recognizing accomplishments and addressing challenges openly is also key to motivating the team to strive for excellence.

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Can you discuss your experience with Agile project management?

I have substantial experience working in Agile environments, where collaboration and continuous feedback drive project success. My role often includes facilitating sprint planning, daily stand-ups, and retrospectives to ensure we adapt quickly to changes and maintain momentum across the projects. Adopting Agile methodologies has significantly improved our team’s efficiency and responsiveness.

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How do you manage client expectations during a project?

Managing client expectations begins with setting clear objectives and timelines from the outset. I ensure that I communicate proactively, providing regular updates and being transparent about any challenges we encounter. This open dialogue helps maintain trust and allows us to adjust our plans collaboratively, ensuring the client's vision is met.

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What is your experience with handling project budgets?

In my previous roles, I've often been responsible for budgeting, from initial scope definition to launch. I monitor expenses closely, prepare risk assessments, and maintain stringent records to stay within budget. I communicate budgetary constraints clearly to the team and stakeholders to ensure adherence to financial objectives.

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Why do you want to work as a Producer / Project Manager at Eventbase?

I am drawn to Eventbase because of its impressive reputation in live event technology and commitment to innovation. I admire the company culture that values trust, respect, and diversity. I look forward to leveraging my project management experience to contribute to exciting events and adventures while learning and growing with a passionate team.

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DATE POSTED
January 9, 2025

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