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Job details

Sr. GTM Business Partner, Customer Experience (CX)

Everlaw is looking for a Sr. GTM Strategy & Operations Business Partner for Customer Experience to collaborate with leaders and drive growth. The role focuses on data-driven operations and customer strategy.

Skills

  • Customer success strategy
  • Data-driven decision-making
  • Analytical skills
  • Effective communication
  • Project management

Responsibilities

  • Provide data-driven insights to CS leaders
  • Build and own customer scoring models
  • Drive analyses to optimize CS & CX organization
  • Act as a trusted advisor on strategy & operations
  • Manage CS analytics roadmap
  • Execute transformational projects

Education

  • Bachelor's degree
  • MBA preferred

Benefits

  • Equity program
  • 401(k) matching
  • Health, dental, vision insurance
  • Paid parental leave
  • Annual learning stipend
To read the complete job description, please click on the ‘Apply’ button
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CEO of Everlaw
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AJ Shankar
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Average salary estimate

$164500 / YEARLY (est.)
min
max
$140000K
$189000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Inclusive & Diverse
Rise from Within
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Diversity of Opinions
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Growth & Learning
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Collaboration over Competition
Take Risks
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Snacks
Social Gatherings
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

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TEAM SIZE
SALARY RANGE
$140,000/yr - $189,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 20, 2025

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