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Lead Product Designer - Billing & Revenue Recognition - AI based SaaS App

About Us

Expedite Commerce is a Salesforce-native Lead-to-Cash SaaS platform offering advanced Digital Engagement, Configure, Price Quote (CPQ), Contract Lifecycle Management (CLM), eCommerce and Subscription Billing. We are accelerating growth through an AI-first approach, improving both customer experience and operational productivity.

The Role

We are seeking a talented Product Lead Designer for our SaaS Billing and Rev Rec Products. You will get the opportunity to work with a tremendous team of designers and developers utilizing AI at all stages of the process. You will work under the direction of our VP of Product Management and our Head of Design. Your work will empower finance teams to make data-driven decisions and transactions with confidence and ease.

Domain Expertise

Billing

  • Demonstrate expertise in SaaS, XaaS, and IoT billing models, with a strong understanding of Recurring, Usage, and Consumption-based billing.
  • Possess knowledge of usage processing and its implications on billing accuracy and scalability.
  • Collaborate with Sales, Order Management, and Billing Operations teams to discuss approaches, share best practices, and align on process improvements.
  • Capable of conducting compelling demos showcasing billing solutions and methodologies tailored to operational needs.

Revenue Recognition

  • Exhibit deep understanding of ASC 606 standards and the ability to design accounting and financial workflows that comply with regulatory requirements.
  • Possess a working knowledge of accounting principles and their application to revenue recognition processes.
  • Experience with integration to financial systems such as QuickBooks Online (QBO), SAP, and NetSuite to ensure seamless workflows and accurate financial reporting.
  • Engage effectively with Controllers and Accountants to present demos, discuss approaches, and align on financial strategies.

Responsibilities

Product Design Excellence

  • Take full ownership and drive end-to-end design processes, from design research and wireframing to high-fidelity prototypes and final designs, ensuring pixel-perfect designs that are visually compelling and user-centric.
  • Present information in ways that are clear, easy to understand, and visually appealing.
  • Design intuitive interfaces that align with user needs and business goals, ensuring a premium user experience.

AI-Driven Innovation

  • Use AI tools and methodologies to enhance the design process, from concept ideation to final execution.
  • Experiment with AI-powered design tools to streamline workflows, generate creative options, and improve efficiency.
  • Integrate AI-driven features into designs, ensuring they feel intuitive and user-friendly.

End-to-End Design Process

  • Develop creative concepts, high-fidelity mockups, and interactive prototypes to bring ideas to life.
  • Translate business requirements, technical constraints, and user insights into visually engaging designs.
  • Build and maintain a design system, component library, and workflows to ensure design consistency and efficiency.

Collaboration & Cross-Functional Work

  • Partner with product managers, developers, and other designers to ensure seamless execution of designs.
  • Advocate for design best practices and contribute to a cohesive user experience across all touchpoints.
  • Actively contribute to brainstorming sessions and provide design direction to elevate team outputs.

Innovation & Trends

  • Stay informed about the latest trends in visual design, user interfaces, and motion graphics.
  • Introduce innovative visual concepts and push creative boundaries while maintaining usability and accessibility standards.

Process & Documentation

  • Document processes, workflows, and design decisions to streamline collaboration and maintain consistency.
  • Define and uphold design principles, ensuring scalability and alignment with the brand's vision.

Storytelling & Engagement

  • Use visual storytelling to communicate complex concepts effectively through illustrations, infographics, or motion elements.
  • Collaborate with content creators to deliver a cohesive narrative across the product.

Experience

  • 4+ years of experience in Financial UI design, with a portfolio showcasing SaaS or enterprise applications.
  • Experience with design systems, responsive design, and accessibility standards.

Skills

  • Demonstrable knowledge of financial workflows - especially subscription billing and revenue recognition.
  • Strong skills in typography, layout, composition, and color theory.
  • Proficiency in Figma, Adobe Creative Suite, and prototyping tools.

Attributes

  • Strong collaboration, communication, and organizational skills.
  • Ability to manage multiple projects while maintaining a high level of quality and attention to detail.
  • Analytical mindset with the ability to interpret data, develop large-scope perspectives, and apply it to your work.
  • Proactive and self-motivated with a strategic mindset.
  • Passionate about technology, innovation, and staying on the leading edge of AI advancements.
  • High level of discretion and professionalism.

Why Join Us?

  • Creative Freedom: Define the visual identity of industry-leading products.
  • Growth Opportunities: Collaborate with senior leadership and a dynamic team.
  • Innovation-Focused: Push boundaries with AI-driven, cutting-edge designs.
  • Health Insurance, PTO, and Leave time
  • Ongoing paid professional training and certifications
  • Fully Remote Work Opportunity
  • Strong Onboarding & Training programs

Work Timings - 3:00 pm -12:00 am IST

Are you ready to Join the Revolution?

If you're ready to take on this exciting challenge and believe you meet our requirements, we encourage you to apply. Let's shape the future of AI-driven sales together! See more about us at https://www.rethem.ai/

EEO Statement

All qualified applicants to Expedite Commerce are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

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What You Should Know About Lead Product Designer - Billing & Revenue Recognition - AI based SaaS App, Expedite Commerce

At Expedite Commerce, we're on a thrilling journey to reshape the billing and revenue recognition landscape with our AI-powered SaaS platform. As a Lead Product Designer, you'll be at the forefront of this innovation, collaborating closely with talented designers and developers. Your expertise in SaaS, XaaS, and IoT billing models will help design intuitive interfaces that empower finance teams to make confident decisions. You'll dive deep into the complexities of ASC 606 standards, crafting workflows that are not just user-friendly but also compliant with financial regulations. Imagine having full ownership of the design process from research to high-fidelity prototypes, while utilizing cutting-edge AI tools to enhance your creativity. Your leadership in this role will not only push the boundaries of visual design and user interfaces but will also ensure that our products remain at the industry's leading edge. With opportunities for creative freedom and professional growth, you'll be part of a dynamic team driving innovation and shaping the future of AI-driven solutions. Plus, with the benefit of fully remote work, health insurance, and ongoing training, this is an opportunity you won't want to miss. Join us at Expedite Commerce, where your designs will play a major role in transforming how businesses engage with their revenue processes!

Frequently Asked Questions (FAQs) for Lead Product Designer - Billing & Revenue Recognition - AI based SaaS App Role at Expedite Commerce
What are the main responsibilities of a Lead Product Designer at Expedite Commerce?

As a Lead Product Designer at Expedite Commerce, you'll take charge of the entire design process, focusing on creating intuitive interfaces for our SaaS billing and revenue recognition products. Your responsibilities will include conducting design research, crafting high-fidelity prototypes, and collaborating with cross-functional teams to ensure that designs meet user needs and align with business goals.

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What qualifications are needed for the Lead Product Designer position at Expedite Commerce?

To succeed as a Lead Product Designer at Expedite Commerce, you should have over 4 years of experience in Financial UI design, particularly in SaaS or enterprise applications. A robust portfolio that showcases your design prowess, along with strong skills in typography, layout, and color theory, will set you apart. Familiarity with design systems and accessibility standards is also essential.

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How does Expedite Commerce incorporate AI into the Lead Product Designer role?

AI is at the core of Expedite Commerce’s operations, and as a Lead Product Designer, you will utilize AI tools to enhance design workflows and generate creative solutions. This means experimenting with AI-driven methodologies not just in concept ideation but also in final executions, ensuring that all designs are user-friendly and intuitive.

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What is the work environment like for the Lead Product Designer at Expedite Commerce?

At Expedite Commerce, the work environment is collaborative and dynamic. You'll be working remotely with a team of talented professionals who are passionate about innovation. There’s a strong emphasis on creativity and pushing boundaries, which is fostered by robust support and resources for professional growth and skills enhancement.

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Can you describe the team structure that the Lead Product Designer will work within at Expedite Commerce?

As a Lead Product Designer at Expedite Commerce, you will work closely with the VP of Product Management and the Head of Design, along with a talented team of designers and developers. Collaboration with product managers and other cross-functional teams is crucial, ensuring that all aspects of the business are aligned for a seamless user experience.

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Common Interview Questions for Lead Product Designer - Billing & Revenue Recognition - AI based SaaS App
How do you approach the design process for complex financial SaaS products?

When approaching the design process for complex financial SaaS products, I prioritize understanding user needs and the intricacies of the product. This involves conducting thorough research, collaborating with stakeholders, and using wireframes and prototypes to iterate on ideas, ensuring that the final design is intuitive and meets business objectives.

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Can you describe your experience with designing for billing and revenue recognition workflows?

I have substantial experience designing workflows specifically for billing and revenue recognition. I prioritize compliance with standards like ASC 606, conducting user interviews to understand pain points, and using that feedback to inform the design, ensuring that it's not only functional but also easy to navigate for users.

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What methods do you use to stay updated on design trends and technology?

I dedicate time weekly to engage with design communities, read industry blogs, and attend webinars on the latest trends and technologies. I also experiment with new design tools and methodologies in my projects, allowing me to apply the most relevant trends effectively.

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How do you ensure consistency across different product designs?

Ensuring consistency across different product designs starts with maintaining a comprehensive design system. I document design principles, patterns, and components meticulously, making it easier for all team members to adhere to the established guidelines, which ultimately strengthens the brand's visual identity.

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Describe a challenging design project you worked on and how you overcame obstacles.

One challenging design project involved integrating new features into an existing billing system. I overcame obstacles by collaborating closely with developers, gathering user feedback through iterative testing, and being flexible in adapting my designs based on technical constraints, which resulted in a successful implementation that met both user needs and technical requirements.

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How do you gather and incorporate user feedback during the design process?

Gathering user feedback is crucial; I incorporate it at various stages of the design process. I use surveys, user interviews, and usability tests to understand user perspectives, and then iteratively refine my designs based on the insights gathered, ensuring alignment with users' needs.

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What role does collaboration play in your design process?

Collaboration is vital in my design process. I often work closely with product managers, developers, and other stakeholders to understand different perspectives and align our visions. This teamwork fosters a holistic view of user experience and helps create cohesive solutions.

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What design tools are you proficient in and how do you use them effectively?

I am proficient in Figma, Adobe Creative Suite, and various prototyping tools. I use Figma for collaborative design and feedback, Adobe for creating high-quality visuals, and prototyping tools to bring designs to life, allowing stakeholders to interact with the concepts before final implementation.

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How do you address accessibility in your designs?

Addressing accessibility is a core principle of my design approach. I ensure that all my designs comply with established guidelines, such as WCAG, by implementing best practices like sufficient color contrast, providing alt texts, and ensuring navigability via keyboard shortcuts, allowing users of all abilities to enjoy a seamless experience.

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What motivates you to work as a Lead Product Designer at Expedite Commerce?

I’m passionate about the intersection of design and technology, especially in financial services. The opportunity to drive innovation with AI at Expedite Commerce aligns perfectly with my goals to create impactful user experiences that empower finance teams and enhance operational efficiency.

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To search for, build and integrate easy to use business technologies and processes centered around the most effective and enjoyable customer experience.

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DATE POSTED
December 22, 2024

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