Regional Risk & Insurance Manager

As a Regional Risk & Insurance Manager at Expeditors, your primary responsibilities will include managing a portfolio of 40+ high-value insurance targets, ensuring a 25% annual increase in revenue from these accounts. You'll conduct in-person sales calls, generate proposals, and close sales while also developing a desk-level transactional insurance sales program. Training other team members on liability and claims management is also a key aspect of your role, coupled with the management of customer relations to keep CRM data current.

To become a Regional Risk & Insurance Manager with Expeditors, you should possess a 4-year college degree and have three to five years of sales experience. Additionally, you must complete the Expeditors Insurance Course and obtain an Insurance Producer’s license. Excellent communication skills, time management, and a proven track record in sales are critical to succeeding in this role.

Expeditors offers extensive training for its Regional Risk & Insurance Managers, including 52 hours of training per year and industry-specific training opportunities. This ensures that you are well-versed in the latest developments in risk management and sales strategies. Moreover, you will be expected to maintain CE credits necessary for your Insurance Producer’s license.

As a Regional Risk & Insurance Manager at Expeditors, you will have a competitive base salary ranging from $72,000 to $100,000, in addition to eligibility for commission based on your sales performance. This structure is designed to reward your efforts in driving new revenue and achieving sales goals, reflecting your contributions to the company’s success.

Working as a Regional Risk & Insurance Manager at Expeditors involves a hands-on approach with a good amount of travel across your territory. You will work in a dynamic, fast-paced environment, supported by a strong team. This role requires you to work with minimal supervision, making time management and self-motivation key skills for success.

Certainly! When discussing your sales experience, focus on specific achievements, such as quotas you have met or exceeded. Relate this to risk management by highlighting instances where you’ve successfully identified customer needs and proposed suitable insurance solutions, demonstrating your ability to connect sales with effective risk management strategies.

Building and maintaining client relationships is all about communication and trust. Explain how you prioritize regular check-ins, personal interactions, and a customer-centric approach. Share stories of how your proactive engagement yielded positive results, showcasing your ability to foster long-term partnerships.

Discuss your approach to pipeline development, including research, networking, and leveraging CRM tools. Highlight the importance of understanding client needs, tailoring your pitch to articulate value, and continuously nurturing leads. Share any past successes or metrics that showcase your effectiveness in developing a robust sales pipeline.

Staying current in this industry is essential. Discuss how you utilize resources such as industry publications, attending seminars or conferences, and engaging with professional networks. Demonstrate your commitment to continual learning and why it enhances your performance as a Regional Risk & Insurance Manager.

Detail your familiarity with various CRM systems and how you use them to track client interactions, manage sales activities, and analyze data to inform decision-making. Provide examples of how effective CRM usage has contributed to your sales outcomes, showing your proactive approach to utilizing technology in your role.

When sharing your experience, walk through the context, the specific strategies employed in the proposal, and the outcome. This could include how you identified client needs, crafted a tailored solution, and ultimately secured a deal. Using concrete metrics will strengthen your response.

Emphasize the importance of prioritization and organization. Describe specific time management techniques you use, like scheduling tasks, setting deadlines, and utilizing digital tools to ensure nothing falls through the cracks. Give examples from your experience where these methods helped you achieve success.

When discussing conflict resolution, follow the STAR method: describe the Situation, Task, Action, and Result. Share a specific incident where your approach to resolving an insurance-related conflict led to a positive outcome, highlighting your problem-solving skills and commitment to customer satisfaction.

Collaboration is vital in this role. Discuss how you work effectively with cross-functional teams, such as sales, account management, and legal, to provide seamless service to clients. Share examples of how collaborative efforts have led to improved outcomes, like faster resolution of claims or successful client engagements.

Addressing stress management openly is beneficial. Share techniques you use, such as maintaining a healthy work-life balance, seeking support from colleagues, and setting realistic goals. Provide insights on how you’ve maintained performance and morale even under pressure, showcasing your resilience and dedication.