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Senior Director, Risk Management and Bank Partnership Strategy

Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.

 

Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.

 

If you are inspired by inspiring others, Best Egg is the place for you.


Best Egg promotes diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.


The Senior Director will be a critical member of the leadership team, providing key insights and recommendations to drive growth, mitigate risk, and enhance operational efficiency. The ideal candidate will have a demonstrated ability to manage risk, complex relationships, think strategically, and deliver results in a fast-paced environment.


We are seeking an experienced and visionary Senior Director to join our team, focusing on managing risk in the second line of defense, with an emphasis on strategic, credit, and financial risk. This leadership role will play a pivotal part in shaping the company’s approach to risk oversight and fostering strategic relationships with banking partners.


Risk Management Oversight
  • Lead the development and execution of a risk framework for overseeing strategic, credit, and financial risks, ensuring alignment with the company’s goals, risk appetite and bank partner expectations.
  • Function as a key advisor to senior leadership, providing insights and recommendations to mitigate risks and maximize opportunities.
  • Monitor, assess, and report on risk exposures, trends, and emerging risks, driving continuous improvement in risk oversight practices.
  • Provide insights and recommendations to senior leadership on the financial and strategic implications of key business decisions.
  • Collaborate with cross-functional teams, including first-line business teams, to ensure risk identification, measurement, and mitigation strategies are in place.
  • Establish and maintain relationships with key stakeholders in the banking industry, including banks, and industry associations.
  • Provide thought leadership and strategic insights to senior leadership on industry trends, emerging opportunities, and potential risks.
  • Design risk management frameworks and bank partnership strategies that are adaptable to the company’s growth and evolving business needs.


Bank Partnership Strategy
  • Build and maintain strong, collaborative relationships with banking partners to support the company’s objectives and goals.
  • Develop and execute partnership strategies to enhance product offerings and maximize financial opportunities.
  • Assess the impact of bank partnerships on the company's operational efficiency, costs, and overall business performance.
  • Serve as the primary liaison with banking partners, facilitating transparent communication and alignment on key initiatives.
  • Monitor and evaluate the performance and risks of bank partnerships and provide regular updates to senior leadership.


Leadership and Strategy Development
  • Create and lead the company’s second-line oversight programs for strategic, credit, and financial risks, ensuring they are forward-looking, appropriately tailored to the organization’s size and complexity, and scalable.
  • Develop and maintain risk policies and frameworks that support sound decision-making and operational excellence.
  • Represent the company with external stakeholders, including strategic partners and industry groups, demonstrating expertise, and thought leadership.


Requirements
  • Bachelor's degree in business administration, finance, or related field.
  • A minimum of 15 years of experience in banking, financial services, or a related field, including at least 5 years of proven success in developing and/or managing bank partnerships, with extensive expertise in overseeing and managing credit, strategic, and financial risks.
  • Preferred experience with Consumer Lending products and services.
  • Ability to lead change initiatives, fostering alignment and collaboration across the organization.
  • Demonstrated working knowledge of the regulatory environment and compliance requirements for financial institutions overseeing FinTech’s.
  • Knowledge of FinTech/Bank Partnership Model and the ability to partner and collaborate with external stakeholders.
  • Strong analytical skills and experience in evaluating financial, credit and strategic risks.
  • Excellent communication, interpersonal, and relationship-building skills, with the ability to present complex risk concepts to executive leadership.
  • Ability to work effectively in a cross-functional team environment and lead teams to achieve strategic objectives.
  • Proven ability to develop and execute successful partnership strategies that drive business growth and revenue.


$200,000 - $240,000 a year
In addition to semi-monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 30% of base salary.


Our Brand:

At Best Egg, we believe money should be accessible so people can reach their goals, live a fuller life, and feel pride in knowing they have taken control of their finances.  For those who need extra money to achieve the progress they seek in life, Best Egg is the modern solution-minded finance provider that mixes decades of banking experience with smart technology and deep customer insight to create products designed for today’s borrower, so that people can establish a smoother financial path. The egg symbolizes protection and a fresh start.  


Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

·       Pre-tax and post-tax retirement savings plans with a competitive company matching

program

·       Generous paid time-off plans including vacation, personal/sick time, paid short--

term and long-term disability leaves, paid parental leave, and paid company

holidays

·       Multiple health care plans to choose from, including dental and vision options

·       Flexible Spending Plans for Health Care, Dependent Care, and Health

Reimbursement Accounts

·       Company-paid benefits such as life insurance, wellness platforms, employee

assistance programs, and Health Advocate programs

·       Other great discounted benefits include identity theft protection, pet insurance,

fitness center reimbursements, and many more!

#LI-REMOTE


In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here 

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CEO of Best Egg
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Paul Ricci
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What You Should Know About Senior Director, Risk Management and Bank Partnership Strategy, Best Egg

Are you ready to take a significant step in your career? Join Best Egg as our Senior Director of Risk Management and Bank Partnership Strategy! Here at Best Egg, we pride ourselves on being the leading financial confidence platform that genuinely understands the needs of consumers with limited savings. In this remote and flexible position, you will play a vital role in shaping our risk management strategy while fostering relationships with our banking partners. Your strategic thinking and innovative approach will directly influence company growth and operational efficiency. With a focus on credit and financial risk, you'll be developing frameworks and tools that align with our organizational goals. You'll work alongside senior leadership to provide insights on emerging risks and trends while engaging with cross-functional teams to ensure we remain ahead of the curve. Collaborating with banking industry stakeholders will be crucial as you craft and maintain strong partnerships that support our mission. Our supportive culture embraces inclusiveness and creative problem-solving, making Best Egg the perfect place for someone who thrives on inspiration and collaboration. If you're excited about making a meaningful impact in the financial services industry while working with a dynamic team, then this is the right opportunity for you! Come be a part of our journey at Best Egg, where we are dedicated to helping our customers feel confident in their financial futures.

Frequently Asked Questions (FAQs) for Senior Director, Risk Management and Bank Partnership Strategy Role at Best Egg
What are the key responsibilities of a Senior Director of Risk Management and Bank Partnership Strategy at Best Egg?

As the Senior Director of Risk Management and Bank Partnership Strategy at Best Egg, you will lead the development and execution of our risk framework, focusing on strategic, credit, and financial risks. Your role will involve advising senior leadership, monitoring risk exposures, and collaborating with various teams to identify and mitigate risks effectively. Establishing relationships with banking partners and ensuring their alignment with our goals is critical, along with designing adaptable risk management strategies that evolve with our business needs.

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What qualifications are needed to apply for the Senior Director position at Best Egg?

The ideal candidate for the Senior Director, Risk Management and Bank Partnership Strategy at Best Egg will hold a bachelor's degree in business administration or finance, with a minimum of 15 years of experience in banking or financial services. A proven track record of managing bank partnerships and a strong understanding of credit, strategic, and financial risks are essential. Additionally, familiarity with the regulatory environment for financial institutions and the ability to foster collaborative relationships will set you apart.

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What are the growth opportunities for a Senior Director at Best Egg?

In the Senior Director role at Best Egg, you will have ample opportunities for growth as you work alongside a leadership team committed to fostering talent and promoting innovation. You will influence key strategic decisions, enhance your expertise in risk management and banking partnerships, and contribute significantly to the company’s vision. Our culture encourages personal and professional development, ensuring you can thrive and evolve within our organization.

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How does Best Egg promote inclusiveness and diversity in the workplace?

At Best Egg, we believe that a diverse team fosters creativity and growth. We champion a culture of inclusiveness where employees from various backgrounds can share their unique perspectives. Our hiring practices reflect our commitment to diversity, and our collaborative environment encourages all employees to contribute to the broader mission of the company. We celebrate different thoughts and experiences, which ultimately leads to better outcomes for our customers.

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What benefits can a Senior Director expect from Best Egg?

As a Senior Director at Best Egg, you will enjoy a comprehensive benefits package that includes competitive salary options and an annual performance-based incentive bonus. Additional perks include generous paid time off, a variety of health care plans, pre-tax retirement savings options with matching contributions, and wellness programs. We also offer unique benefits like identity theft protection and fitness reimbursements, underscoring our commitment to employee well-being.

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Common Interview Questions for Senior Director, Risk Management and Bank Partnership Strategy
Can you describe your experience with managing complex relationships in financial services?

When addressing your experience, focus on specific financial relationships you've navigated, such as partnerships with banks or collaborations with cross-functional teams. Highlight instances where your strategic approach led to successful outcomes, emphasizing your problem-solving skills and ability to communicate effectively with diverse stakeholders.

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How do you assess and mitigate financial risk in a rapidly evolving market?

Discuss your methodologies for evaluating financial risk, including data analysis, industry trend awareness, and scenario planning. Share examples of risk mitigation strategies you've successfully implemented, showcasing your ability to adapt to changing market conditions while keeping the organization's goals in mind.

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What do you believe is essential when establishing partnerships with banks?

It's crucial to focus on open communication, aligning mutual goals, and understanding each partner’s needs. Talk about how establishing trust is key and provide examples of how you’ve built strong, collaborative relationships while overcoming challenges in the past.

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How do you stay updated on regulatory changes affecting the financial industry?

Demonstrate your commitment to continuous learning by discussing resources such as industry publications, professional networks, or continuing education programs. Mention any active memberships in professional organizations relevant to risk management and banking that keep you informed on the latest regulatory developments.

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Can you describe a time you had to lead a change initiative in your previous role?

Share a specific change initiative that you led, detailing the objectives, your role in guiding the team through the transition, and the outcome. Focus on your leadership style and how you fostered collaboration and buy-in from your colleagues to achieve successful results.

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What key metrics do you track when evaluating the performance of bank partnerships?

Outline essential metrics such as product offerings, overall profitability, customer satisfaction, and compliance adherence. Discuss how you've utilized these metrics in the past to inform strategic decisions and improve partnership performance.

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How would you handle a disagreement with senior leadership regarding risk management strategies?

Emphasize the importance of clear communication and data-driven arguments. Describe your approach to respectfully presenting your case, listening to others' viewpoints, and finding common ground to reach a resolution that aligns with the company's goals.

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What tools or technologies do you consider essential for effective risk management?

Highlight specific risk management software or analytical tools you’ve used successfully. Discuss how technology aids in monitoring exposure, analyzing data, and reporting trends, thus allowing you to make informed decisions for risk mitigation.

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What is your approach to fostering inclusivity within your team?

Talk about specific strategies you've implemented to encourage collaboration and diverse perspectives. Highlight the positive impact inclusivity has on team dynamics and how you’ve created an environment where everyone feels valued and empowered to contribute.

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Why do you want to join Best Egg as the Senior Director?

Express your enthusiasm for Best Egg’s mission and values, linking them to your personal and professional goals. Discuss how your skills align with the company’s objectives and your passion for promoting financial confidence among consumers with limited savings.

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To inspire confidence for responsible people with little to no savings by providing simple, accessible, and personalized solutions to help them overcome the challenges with their day-to-day finances.

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Full-time, remote
DATE POSTED
January 11, 2025

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