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Operational Risk Management Manager

At Kantox, we are looking for a Operational Risk Management Manager to join our amazing Compliance team and hold an important role in the organisation 🚀

Operational risk management is essential to sustaining Kantox's growth and safeguarding its innovative business model. We are seeking an experienced Operational Risk Manager to design, enhance, and lead a comprehensive risk framework that ensures resilience and alignment with regulatory standards. This role is key in proactively identifying, assessing, and mitigating risks across all operational areas, embedding a culture of risk awareness and accountability.

An Operational Risk Manager is appointed to protect and serve Kantox's business and related activities by ensuring a global and comprehensive vision of the Market risks, Liquidity risks, Counterparty risks, Credit risks and Operational risks of Kantox.

Meet our team:

The project:

    • Drive the implementation of a practical and effective framework that embeds a strong risk culture across teams, ensuring accountability.
    • Establish and maintain a clear, actionable governance model that delineates responsibilities across the first, second, and third lines of defense.
    • Evaluate and refine risk processes within Kantox, ensuring they are efficient, fit-for-purpose, and capable of scaling with business needs.
    • Deliver Senior Management actionable, transparent, and timely risk analysis to inform and support strategic decision-making.
    • Identify and assess potential operational risks, including those linked to new product features or changes, ensuring timely mitigation strategies are in place.
    • Work closely with other Risk Owners and Business Units to ensure comprehensive, end-to-end risk management across all operations.
    • Act as a key point of contact for regulators, supervisors and group Stakeholders.
    • Provide tailored training and resources on incident and risk management, empowering staff to recognize and address risks proactively.

Who you are:

  • Minimum of 5 years of experience in incident management, operational risk management, or a related field.
  • Strong communication, coordination, organizational, and project management skills.
  • Ability to effectively collaborate with departments unfamiliar with operational risk management processes.
  • Bachelor’s degree in Business, Risk Management, or a related field.
  • Capability to thrive in a fast-paced environment and adapt to changing circumstances.

You also have:

  • Risk Expertise: Proven experience in designing and implementing operational risk frameworks, with a strong understanding of risk assessment methodologies, control testing, and root cause analysis.
  • Regulatory Acumen: In-depth knowledge of regulatory requirements and industry standards relevant to financial institutions, ensuring compliance and proactive mitigation of regulatory risks such as DORA, GDPR, etc.
  • Strategic Leadership: Ability to influence stakeholders, embed a risk-aware culture, and collaborate across teams to develop effective controls and enhance operational resilience.

Our culture:

  • An environment of innovation, accountability, and constructive feedback
  • A diverse and multicultural team of over 40 different nationalities
  • Grow your role and build your career with our learning and development opportunities.
  • A collaborative and inclusive culture of sharing and teamwork
  • Hybrid working and flexible hours so you can work when and where it suits
  • Some testimonials: "The culture and the people at Kantox make me want to recommend Kantox as a place to work. There is a good balance between learning and growing and support from fellow team members. I feel like the people are very welcoming and make Kantox an easy place to feel at home."

What we offer:

  • Hybrid working policy
  • Sponsored learning budget
  • Free private health insurance
  • Free Spanish, English and French lessons
  • Relocation package if needed
  • Flexible working hours with an intensive Friday schedule
  • 31 days of annual vacations
  • Gym discounts and free sport activities
  • Restaurant Ticket with monthly credit and regular cross-team lunches
  • Fresh fruit and unlimited coffee
  • Office with 360-degree views of Barcelona

Our Commitment to Diversity, Equity & Inclusion:

Kantox is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Kantox employee.

We're proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), colour, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

Average salary estimate

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What You Should Know About Operational Risk Management Manager, Kantox

At Kantox, we're on the lookout for an Operational Risk Management Manager to join our fantastic Compliance team! This isn’t just any role; it’s a crucial position that directly influences our company’s growth and safeguards our innovative business model. As the Operational Risk Management Manager, you’ll be at the forefront of designing and enhancing a comprehensive risk framework, ensuring we not only meet regulatory standards but thrive within them. Your primary mission will involve identifying, assessing, and mitigating risks across all operational areas while fostering a culture of accountability and risk awareness. You will play a pivotal role in understanding and managing various risks including Market, Liquidity, Counterparty, Credit, and Operational risks. By collaborating with other departments and acting as a key contact for regulators and stakeholders, you’ll ensure that Kantox operates smoothly and effectively even in the face of potential challenges. We're particularly interested in candidates with at least 5 years of experience in operational risk management or incident management, who possess strong communication and organizational skills. If you’re someone who thrives in fast-paced environments and is excited about empowering teams to recognize risks proactively, we’d love to hear from you. Join us in enhancing our resilience as we continue to innovate in the fintech arena!

Frequently Asked Questions (FAQs) for Operational Risk Management Manager Role at Kantox
What are the key responsibilities of an Operational Risk Management Manager at Kantox?

As an Operational Risk Management Manager at Kantox, you're expected to lead the design and implementation of a risk framework across the organization. This involves identifying, assessing, and mitigating risks, developing a governance model for teamwork against risks, and delivering timely analysis to senior management to support decision-making. Your role also includes providing training on incident and risk management to empower staff.

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What qualifications do I need to become an Operational Risk Management Manager at Kantox?

Candidates should possess a minimum of 5 years of experience in operational risk management or incident management along with a Bachelor’s degree in Business, Risk Management, or a related field. Additionally, strong communication, coordination, and organizational skills are crucial to collaborate effectively with various departments.

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How does Kantox foster a risk-aware culture within teams?

Kantox fosters a risk-aware culture by embedding strong risk management practices throughout all levels of the organization. This is achieved through tailored training and resources that empower employees to recognize and address risks proactively. As an Operational Risk Management Manager, you will play a key role in promoting this culture.

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What is the working environment like at Kantox for the Operational Risk Management Manager?

At Kantox, we promote an innovative, collaborative, and inclusive culture that encourages sharing and teamwork among colleagues from diverse backgrounds. The environment supports hybrid working, allowing flexibility in work hours and location to enhance work-life balance.

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What benefits do Operational Risk Management Managers receive at Kantox?

Operational Risk Management Managers at Kantox enjoy a range of benefits including hybrid working options, sponsored learning budgets, free health insurance, language lessons, and an extensive vacation policy among others. We also promote a healthy work-life balance with flexible hours and various wellness initiatives.

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Common Interview Questions for Operational Risk Management Manager
Can you describe your experience with developing operational risk frameworks?

When discussing your experience, highlight specific frameworks you've implemented, the methodologies used, and how they aligned with regulatory compliance. Be sure to underline your role in collaboration with teams and how your frameworks improved operational efficiency.

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How do you prioritize risks within an organization?

You can discuss the importance of risk assessment methodologies, including quantitative and qualitative analysis. Mention how you categorize risks by their potential impact and likelihood, and how you communicate priorities to create transparency.

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What strategies have you used to foster a culture of risk awareness?

Share examples of training programs or workshops you've conducted, the feedback received, and the ensuing change in team behavior. Highlight how fostering collaboration across departments raised awareness and encouraged proactive risk management.

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How do you stay updated with regulatory changes affecting operational risk?

Discuss the various resources you utilize such as industry publications, workshops, and memberships in professional organizations. Emphasize your proactive approach to incorporate regulatory changes into your risk management practices.

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Can you give an example of a challenging operational risk you managed?

Select a specific instance where you identified a significant operational risk, the steps you took to mitigate it, and the outcome. Focus on your analytical skills and collaboration with other teams to enhance overall operational resilience.

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What role does data play in your risk management process?

Discuss the significance of data collection and analysis in identifying and assessing risks. Provide specific examples of how you've utilized data-driven insights to develop risk mitigation strategies effectively.

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How do you handle conflicts when collaborating with other departments?

Emphasize your conflict resolution skills, showcasing a specific example where communication and compromise led to a successful resolution, ensuring effective collaboration and maintaining team morale.

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What tools or software have you used for risk management?

Talk about the specific tools or software you've used in previous roles and how they contributed to efficient risk assessment and management processes. Be ready to discuss your experience leveraging technology in enhancing risk management.

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How do you ensure that senior management is informed of operational risks?

Explain your approach to synthesizing risk data into clear and actionable reports or presentations that allow senior management to make informed decisions. Include examples of how regular updates and open communication have shaped decision-making.

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What motivates you to work in operational risk management?

Share your passion for maintaining a stable business environment, protecting the company's assets, and the satisfaction that comes from preventing potential risks from materializing. Illustrate how this drive influences your daily work and overall goals.

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Kantox, headquartered in Barcelona, and established in 2011, is a fintech company offering a currency management automation platform that enables businesses to automate their end-to-end corporate FX workflow, eliminate risk, and leverage foreign c...

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Full-time, hybrid
DATE POSTED
January 9, 2025

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