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Digital Marketing Specialist (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

We are thrilled to announce that Experian has acquired NeuroID. Since 2023, NeuroID has partnered with Experian to provide the latest behavioral analytics, combating identity theft and advanced fraud attacks. Now, as part of Experian's CrossCore® on the Experian Ascend Technology Platform™, we continue to lead the charge in proactive fraud detection and seamless user experiences.

We are looking for a Digital Marketing Specialist to help manage our digital channels — the NeuroID.com website, LinkedIn, and HubSpot. As we integrate with the Experian digital channels, you will play a crucial part in data sharing and brand alignment while helping generate leads for the Fraud, Innovation, and Commercialization (FIC) business unit, which NeuroID sits in.

You will report to the Senior Director of Growth Marketing.

You'll have the opportunity to:

  • Support multi-channel demand generation strategies across the website, LinkedIn, email, events, and other areas to reach new audiences, grow leads, and increase pipeline revenue.
  • Manage marketing tools (HubSpot, Looker Studio, WordPress, Supermetrics, LinkedIn Business Suite, Salesforce, Google Analytics, Tag Manager, and Search Console) to ensure data is connected and flowing.
  • Manage the HubSpot database specifically, including designing and executing email nurture campaigns and integrating with SalesForce; leverage the existing database to create buyer personas for custom email nurtures.
  • Initiate strategies for a/b testing in email marketing, ads, and the website.
  • Support the NeuroID brand on social media channels, focusing on daily monitoring of user engagement (comments, likes, shares, reposts of our content) and content performance.
  • Collaborate with sellers to maximize marketing campaigns and handoff of leads, including supporting ABM initiatives.
  • Manage and leverage reporting through Looker Studio to measure KPIs and track pipeline revenue/conversions against marketing campaigns; use data to analyze the customer journey and define areas of improvement.
  • Oversee the setup and execution of campaigns designed to create leads, nurture prospects, and guide conversions while exploring new strategies to grow these metrics.

Qualifications

Your background:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • 3+ years of experience in digital marketing, channel marketing, email marketing, or demand generation.
  • Proficiency with HubSpot.
  • Understand the varying specs for graphics needed across different channels.
  • Experience generating sales leads through intentional demand-gen strategies.
  • Familiarity with LinkedIn Business Suite, LinkedIn Ads, Looker Studio, Salesforce, Google Analytics, Tag Manager, and Search Console.

Benefits/Perks:

  • Great compensation package and bonus plan.
  • Core benefits including full medical, dental, vision, and matching 401K.
  • Flexible work environment, ability to work remotely, hybrid, or in-office.
  • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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CEO of Experian
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Digital Marketing Specialist (Remote), Experian

Join Experian as a Digital Marketing Specialist and become an integral part of our innovative team! In this fully remote role, you'll be responsible for managing key digital channels including the NeuroID.com website and various social media platforms. You'll collaborate closely with our Senior Director of Growth Marketing, playing a pivotal role in shaping multi-channel demand generation strategies. Get ready to dive into exciting opportunities such as refining our email nurture campaigns in HubSpot and mastering marketing tools like Google Analytics and LinkedIn Business Suite. With a strong emphasis on lead generation for our Fraud, Innovation, and Commercialization business unit, you will support our mission to enhance security and combat fraud while elevating the NeuroID brand. Your expertise in digital marketing will help create and optimize campaigns, ensuring data flows smoothly and performance metrics are tracked effectively. Join us in redefining lending practices and safeguarding identities, all while enjoying a flexible and supportive work culture at Experian, a globally recognized data and technology company.

Frequently Asked Questions (FAQs) for Digital Marketing Specialist (Remote) Role at Experian
What are the responsibilities of a Digital Marketing Specialist at Experian?

As a Digital Marketing Specialist at Experian, you will be responsible for managing our digital presence across the NeuroID.com website and social media channels. Key responsibilities include developing multi-channel demand generation strategies, managing marketing tools like HubSpot and Salesforce, and creating engaging email nurture campaigns. You will analyze performance metrics to optimize campaigns, ensuring we effectively generate leads for our Fraud, Innovation, and Commercialization business unit.

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What qualifications are required for the Digital Marketing Specialist position at Experian?

Qualified candidates for the Digital Marketing Specialist role at Experian should hold a Bachelor's degree in Marketing, Communications, or a related field, along with 3+ years of relevant experience in digital marketing and demand generation. Proficiency in HubSpot and familiarity with tools such as Salesforce, Google Analytics, and LinkedIn Business Suite are essential. Demonstrated experience in generating sales leads will enhance your candidacy.

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How does Experian support its Digital Marketing Specialists?

Experian prioritizes the professional development and well-being of its Digital Marketing Specialists. With a great compensation package, flexible work options, and core benefits like full medical and dental coverage, you'll find a supportive environment. Additionally, we promote a healthy work/life balance, encouraging volunteer time off and personal vacations to ensure our team members thrive both professionally and personally.

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What tools will a Digital Marketing Specialist at Experian use?

In the role of Digital Marketing Specialist at Experian, you will use various marketing and analytics tools, including HubSpot for email marketing campaigns, Salesforce for lead management, and Google Analytics for performance tracking. Familiarity with Looker Studio, LinkedIn Business Suite, Tag Manager, and Search Console will also be crucial for optimizing digital marketing efforts and measuring campaign success.

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What unique opportunities does Experian offer for a Digital Marketing Specialist?

Experian offers unique opportunities for the Digital Marketing Specialist role by integrating the latest behavioral analytics and fraud prevention strategies into marketing efforts. You will actively participate in data sharing and brand alignment as we merge with Experian's digital channels, making a significant impact on lead generation initiatives while working in an inclusive and innovative environment.

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Common Interview Questions for Digital Marketing Specialist (Remote)
What experience do you have with digital marketing tools like HubSpot and Google Analytics?

In responding to this question, you'll want to highlight specific projects where you utilized HubSpot for email marketing and Google Analytics for performance measurement. Share examples of how you've effectively optimized campaigns using data-driven insights to enhance lead generation efforts.

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Can you describe a successful marketing campaign you've managed?

When answering, detail the objectives, strategies employed, and the tools you utilized throughout the campaign. Discuss measurable outcomes such as increased leads or conversions, emphasizing how your efforts contributed to the overall business goals.

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How do you approach A/B testing in marketing campaigns?

Explain your methodology for A/B testing, discussing how you set objectives, develop variations, and measure outcomes. Provide examples of tests you've conducted, the insights gained, and how you applied findings to improve future campaigns.

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What strategies do you use to engage users on social media?

In your answer, focus on specific tactics you've implemented to drive engagement, such as creating compelling content, utilizing social media analytics for insights, and actively responding to users. Mention how you monitor engagement metrics to refine your strategy.

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How do you prioritize tasks when managing multiple marketing campaigns?

Discuss your organizational skills and any tools you use to manage deadlines and prioritize tasks. Share an example where you balanced competing priorities successfully, ensuring each campaign received the attention it needed to meet goals.

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What is your experience with demand generation strategies?

Articulate your understanding of demand generation and provide examples of strategies you've successfully executed. Focus on techniques like content marketing, SEO, and targeted email campaigns that have effectively generated leads for previous projects.

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How do you analyze and report marketing performance?

Detail your process for analyzing campaign performance, mentioning specific KPIs you track. Discuss the tools you use for reporting, such as Looker Studio or Google Analytics, and how you present insights to stakeholders to drive strategic decisions.

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Can you give an example of a brand alignment project you've worked on?

Describe a specific project where you ensured consistency in branding across various marketing channels. Highlight your approach, the challenges faced, and the results that demonstrated successful brand alignment.

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How do you stay updated on digital marketing trends?

Explain your methods for keeping up with industry trends, which may include following thought leaders, attending webinars, and participating in professional networks. Share how this knowledge has influenced your marketing strategies.

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What motivates you to work in digital marketing?

Share personal insights into your passion for digital marketing, discussing what aspects excite you the most—be it creativity, data analysis, or problem-solving. Relate your motivation to the mission of Experian and how you see yourself contributing to their goals.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, remote
DATE POSTED
March 20, 2025

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