Global Learning Manager

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.

The Global Learning Team are responsible for ensuring that our colleagues have access to the resources and learning that they need to grow skills for their career progression, to maximize their performance day to day and to satisfy the business future skill needs. 

We would consider this opportunity for a talented individual across a range of geographies including the UK, Hyderabad, Bulgaria or Costa Rica.

Why this role is important to us

Our skills and learning strategy is pivotal to business success, and we are three years into our global strategy and approach to ensure that we are creating a learning organization with future skills aligned to our business needs.

What you’ll need to bring to the role & Experian

• Learning Products/Solutions –product managing our global learning solutions, continuously taking into consideration data, user feedback and business strategy to guarantee effectiveness and efficiency of our investment. This includes the role of Product Owner of Career Hub, managing its backlog and building new features according to our product roadmap and release plan.
• Learning eco-system – listening to our end users to determine our approach and next steps to support building skills and careers; including the future vision, structure and strategy for our Experian University and Academies, supporting the learning partners in the business
• Learning Tech – building out our tech solutions (in partnership with our Global Learning Tech Manager); testing new technology especially GenAI to enhance learning offer and skills agenda
• Engagement and activation – working with the regional L&D leads and our communications lead to build strong approaches to activation of the learning products across our communities
• Listening and evaluation approaches – ensuring we are constantly evaluating the quality of what our learning teams produce; and listening to feedback from our customers in order to determine future tactics and strategies; produce and share insights into the usage of our products with key stakeholders to drive action

Work that matters - What you’ll be doing:

We work in an Agile way in HR, which means you will pivot to work on priorities as determined by the team prioritization process.  All of our Talent CoE roles require the role holder to:

• be accountable for delivering outcomes with autonomy to do so
• work through the consulting cycle to ensure that there is a clear problem definition and clarity on the deliverables and expected impact
• work with ambiguity or pivoting as required to ensure business impact and alignment to reaching strategic objectives
• maintain a strong focus on designing and managing solutions with our employees and users at the centre, aligning business strategy with employees’ needs

More about you:

• You will be client focused and commercially astute with a strong understanding of Experian business, the context and markets in which the company operates
• Credible and confident, displaying great energy, impact, gravitas, conviction, passion and drive in everything they do, with good levels of emotional intelligence and common sense.
• A thought partner, a trusted counsel and a valued voice, providing innovative ideas, provocation, influence and challenge to the management / leadership teams
• Able to apply knowledge of policies, processes, governance and legislation to ensure decisions are taken that mitigate risks but are commercially astute
• Deliver great clients and consumers service and seek to exceed client / consumer expectations

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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