Virtual Systems Engineer: Pre-Sales Southern Europe

As a Virtual Systems Engineer: Pre-Sales at Extreme, your main responsibilities include conducting technical meetings with resellers, distributors, and customers, providing pre-sales technical support to sales representatives, and delivering technical presentations that demonstrate the value of our solutions. You'll also assist in proof of concepts, collaborate with field sales teams, and support educational efforts for our sales representatives and partners to enhance their knowledge of our products.

To qualify for the Virtual Systems Engineer: Pre-Sales position at Extreme, you should possess a Bachelor’s degree in Computer Science, Telecommunications, or Electronics, or have equivalent experience. It's essential to have a good understanding of network and cloud technologies such as Routing, Switching, and Wireless, as well as AWS, GCP, and Azure. Additionally, fluency in Spanish and French, along with strong team collaboration skills, is required.

The key skills emphasized for the Virtual Systems Engineer: Pre-Sales role at Extreme include technical proficiency in network and cloud technologies, exceptional communication skills for delivering presentations, and strong analytical problem-solving abilities. Being a team player with the capacity to work outside normal working hours is also valued, as is the ability to support educational initiatives and collaborate with diverse teams across the EMEA region.

In the role of Virtual Systems Engineer: Pre-Sales, you support sales efforts at Extreme by providing crucial technical insights during customer engagements, assisting sales teams with product knowledge, and helping design technical solutions that align with customer needs. You will also engage in constant communication with internal stakeholders to improve sales strategies and educate partners about our offerings.

At Extreme, there are numerous opportunities for growth as a Virtual Systems Engineer: Pre-Sales. The company encourages continuous learning through internal training programs and participation in engineering communities. You'll also have the chance to provide feedback to the Research and Development teams based on customer and partner insights, directly influencing product improvements and enhancements while building a rewarding career within a technology leader.

When discussing your experience with cloud technologies, focus on specific projects where you've leveraged your skills in AWS, GCP, or Azure. Mention the types of solutions you have designed or implemented, how you overcame challenges, and the results achieved for your clients. Highlight your understanding of how these technologies can enhance networking solutions.

In your response, emphasize the importance of understanding your audience and tailoring your presentation to address their unique needs and pain points. Describe how you structure your presentations, incorporate visual aids, and use real-world examples or case studies to demonstrate the value of the solution you’re offering. Confidence and clarity are key!

When answering this question, discuss the significance of timely and accurate information. Explain how being proactive in communication, understanding the sales process, and providing technical insights at critical moments can empower sales teams to close deals effectively. Also, mention the value of collaboration and teamwork in achieving collective goals.

Share your strategies for keeping informed, which could include participating in online tech forums, attending industry conferences, engaging with tech blogs, or enrolling in training courses. Mention how staying up-to-date helps you provide relevant and innovative solutions to customers, keeping Extreme Networks competitive in the marketplace.

Give a specific example of a high-pressure situation you've faced, detailing the context, your actions, and the outcome. Highlight your ability to maintain composure, prioritize tasks effectively, and still deliver exceptional results. This showcases your problem-solving skills and ability to thrive in a dynamic environment.

Explain that you view feedback as an invaluable opportunity for growth. Discuss your approach to listening actively, analyzing the feedback critically, and responding appropriately. Emphasize the importance of collaborating with teams to address concerns, implement improvements, and ultimately enhance customer satisfaction.

Articulate the value of teamwork in fostering innovation and encouraging diverse perspectives when tackling complex technical challenges. Provide examples of past experiences where you collaborated effectively with colleagues, other departments, or external partners, resulting in successful project outcomes and relationship building.

Outline your approach, including understanding the customer’s specific requirements, aligning the proof of concept with their goals, and setting clear metrics for success. Discuss the importance of regular communication with stakeholders during the process to keep everyone informed and engaged, ultimately leading to a positive outcome.

Stress that continuous education and training are crucial in technology-driven fields. Share your perspective on how gaining deeper knowledge of products and market trends not only enhances personal competence but also directly benefits the organization by providing better support and service to customers and partners alike.

Describe your methods for assessing urgency and importance among various tasks. Mention skills such as time management, using tools to track tasks, and effective communication with stakeholders about priorities. Illustrate with examples how you’ve succeeded in juggling multiple responsibilities to meet deadlines and expectations.