Business Performance Intern (x/f/m)

As a Business Performance Intern at Doctolib, your key responsibilities will include assisting sales directors in tracking and analyzing daily performance, identifying underperforming teams, and helping implement strategies to boost their performance. You'll also perform audits on sales tools, redefine sales processes, and conduct training for teams to ensure they effectively use these tools.

Candidates applying for the Business Performance Intern position at Doctolib should be students in a business or engineering school with prior internship experience. Strong analytical skills, proficiency in Excel, and fluency in both French and English are required. A proactive attitude and excellent communication skills are also essential.

At Doctolib, you will experience a comprehensive onboarding program including access to the Doctolib Academy, where you'll participate in numerous training sessions tailored to your role. Additionally, there will be continuous opportunities for skills development in languages, soft skills, and technical competencies throughout your internship.

The work environment at Doctolib for a Business Performance Intern is collaborative and engaging. Employees have access to modern office spaces that promote teamwork and well-being. We also embrace a flexible work policy that includes a hybrid model, allowing for a work-life balance that suits your needs.

Doctolib is committed to promoting diversity and inclusion in its hiring practices. We celebrate different backgrounds and perspectives, ensuring that everyone feels welcome and valued. We encourage individuals from all demographics to apply, and we actively provide accommodations for candidates with disabilities to ensure an inclusive interview process.

When answering this question, focus on a specific example where you analyzed performance metrics, identified areas for improvement, and implemented successful strategies. Detail your analytical process and emphasize teamwork.

Discuss your proficiency with Excel and any other data analysis tools you might have used. Highlight any specific functions or features, like pivot tables, that demonstrate your ability to handle data effectively.

Explain your methodical approach to auditing, such as assessing current tool usage, gathering feedback from users, and identifying gaps in training or functionality. Emphasize the importance of aligning tools with team goals.

Detail your approach to supporting underperforming teams, such as gathering data to understand their challenges, facilitating discussions to devise action plans, and actively following up on progress.

Use this opportunity to showcase your communication skills. Share how you made complex data accessible using visuals, straightforward explanations, and focused on the implications relevant to your audience.

Express your passion for improving healthcare access and your interest in sales analytics. Highlight specific aspects of Doctolib’s culture or projects that resonate with you, showcasing your enthusiasm for joining the team.

Discuss your strategies for task prioritization, such as using project management tools or frameworks like the Eisenhower Matrix. Provide an example of a time you successfully managed multiple responsibilities.

Talk about the importance of analytical thinking, effective communication, adaptability, and a proactive mindset. Provide examples of how you exhibit these traits in your work.

Share your positive attitude towards feedback and provide an example where you utilized constructive criticism to improve your work. Emphasize that you view feedback as an opportunity for growth.

Describe your experiences working in teams, focusing on your contributions and any leadership roles you’ve taken. Illustrate with examples that highlight your ability to motivate and support others.