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Global Payroll Operate--Employment Tax--Manager (US)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.US – Tax – National Tax – EDGE – GCR – Global Payroll Operate – US Payroll – Tax Services ManagerErnst & Young LLP's National Tax and EY EDGE practices are made up of teams of professionals providing specific tax technical services to US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes the EY organization in the marketplace.The opportunityOur Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 150+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions. We believe that by managing clients' payroll obligations, we can make a critical difference, and you'll be at the heart of this mission.Our market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology. With engagements involving a few countries or many, you will have the opportunity to provide clients an integrated, consistent, quality service that unlocks the potential of the payroll function across the entire process.Your Key ResponsibilitiesAs a Tax Services Manager in US Payroll Operate focused on implementation and recurring payroll services, you will be owner of implementation of correct process for tax reporting as per US employment tax standards for new client projects as well as tax compliance timeliness and accuracy for recurring payroll operations. You will also drive or support our effort in continuous innovation, building our next generation Tax e-filing solutions, updating the teams on new changes and communicate to the client. Capabilities include payroll and employer tax compliance knowledge, process building, team building, process design and procedure documentation, tax reporting system set up and reviews and overall owner of compliance KPIs.• Overseeing the accurate and timely processing of all payroll taxes, ensuring compliance with federal, state, and local tax regulations by managing payroll tax filings, resolving discrepancies with taxing authorities; manage any payment discrepancies• Daily, monthly, quarterly and annual reconciliation at the employee level• Preparation of periodic and amendment reporting; Maintenance of tax issue log and hosting regular review meetings with the client(s)• Lead efforts towards implementation of Tax Software; including interfaces• Reconcile tax data between Payroll System and Tax Software• Support with other compliance activities like new hire reporting, workers compensation reporting and new account registration with Federal, State and Localities• Willingness to support with manual tax filing in the event of software challenges or other client defined requirements• Perform UAT for tax updates and system enhancements• Preparing for and managing payroll tax audits conducted by government agencies Presenting audit finding and mitigation/corrective plan to client and other stakeholders precisely• Collaborating with other teams within EY to ensure accurate data and smooth processing• Staying updated on changing tax laws to guarantee proper reporting and compliance; communicate and train internal team on such changes; draft communications for clients informing the change• Leading and developing a team of payroll tax specialists including training and workload management amongst the team members• Managing large US payroll projects or recurring payroll delivery processed on SAP payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues• Provide/drive innovation and continuous improvement for our global payroll solutions or tools• Developing relationship client and become their trusted advisor• Manage EY-internal stakeholders, client and vendor communications and relationships• Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients• Raise red flags on any delays during implementations• Manage EY-internal stakeholders, client and vendor communications and relationships• Prepare SOPs and workflow document for client payroll tax processing• Work with other managers towards learned lessons and opportunities for improvements• Support Senior Manager in managing business development conversations, practice management and engagement economicsSkills and attributes for success:• Strong understanding of federal, state, and local payroll tax laws and regulations• Proven experience in payroll tax processing and compliance• Proficiency in payroll tax software and systems• Juggling projects and priorities as per agreed deadlines and escalations• Testing management skills• Strong analytical skills, problem-solving ability and attention to detail• Strong leadership and team management abilities• Project management skills• Large payroll implementation project experienceTo qualify for the role, you must have:• 5 years of Payroll tax compliance experience• 8+ years of US payroll processing and compliance experience• Bachelor's degree and relevant post-graduate qualification, preferably with an emphasis in Sciences, MIS, Finance or Accounting• One of the following active accreditations obtained:• Licensed CPA in state of practice/primary office if eligible to sit for the CPA• If not CPA eligible:• Enrolled Agent• Certified Payroll Professional (CPP)• Project Management Professional (PMP)• Other approved accreditation• End-to-end mobility tax or tax equalization process experience• Puerto Rico Tax calculation, filing and year-end process experience• US Payroll implementation and project management experience• Excellent organizational skills with a proactive approach to problem solving and attention to detail• Strong analytical, project management, and organizational skills, with a detail-oriented approach• Willingness to travel as needed, and working in a balanced hybrid environmentIdeally, you'll also have:• Must have union (union laws/dues) and non-union experience• Presentation and leading a demo capability• Benefit/HR integration project experience• Working knowledge of GL reconciliation• Payroll tax consulting experience as a senior functional consultant, testing lead and /or project manager for medium to large payroll projects• Prior experience with client facing service industry• Ready to work flexible schedule as per client requirementsWhat We Look ForWe're interested in professionals with the drive to take on new responsibilities and projects. You'll need the confidence to speak up with your own creative thoughts on a wide range of areas. You'll also have the opportunity to achieve your potential by being given professional development opportunities and experiences with clients across geographies. If you're keen to play a pivotal role within a highly focused global payroll operate implementation team, this role is for you.What We OfferWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $158,800. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $180,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.For those living in California, please click here for additional information.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com
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What You Should Know About Global Payroll Operate--Employment Tax--Manager (US), EY

Join EY as a Global Payroll Operate--Employment Tax--Manager (US) in the vibrant city of St. Louis, MO, and take your career to exciting new heights! At EY, we believe every individual's unique voice and perspective contribute to our inclusive culture, and we are eager to harness your talents. As a Tax Services Manager, you’ll oversee payroll tax compliance, ensuring accurate processing and adhering to federal and local regulations while enjoying the collaborative spirit of our team. Your role is crucial in helping clients manage their payroll obligations across over 150 countries. You’ll lead innovative projects geared toward improving payroll efficiency, all while nurturing a team that thrives on sharing knowledge and creative solutions. If you've got a strong background in payroll tax processing and project management, along with an eye for detail and a knack for building relationships, then you’re the perfect fit for this dynamic role. You'll generate comprehensive reports, reconcile discrepancies, and engage directly with our clients to drive success. With a focus on continuous learning and professional growth, EY is the support system you need to develop into the best version of yourself. Come be a part of our mission to build a better working world and make a real difference in payroll management at EY!

Frequently Asked Questions (FAQs) for Global Payroll Operate--Employment Tax--Manager (US) Role at EY
What are the primary responsibilities of a Global Payroll Operate--Employment Tax--Manager at EY?

As a Global Payroll Operate--Employment Tax--Manager at EY, your main responsibilities include overseeing the timely and accurate processing of payroll taxes, ensuring compliance with federal, state, and local regulations. You will manage tax reporting for new clients and recurring services, resolve discrepancies, and lead innovations in tax e-filing solutions. Furthermore, you will be responsible for team management and process documentation, all while supporting clients as their trusted payroll advisor.

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What qualifications are necessary for the Global Payroll Operate--Employment Tax--Manager position at EY?

To qualify for the Global Payroll Operate--Employment Tax--Manager position at EY, you should have at least 5 years of payroll tax compliance experience and 8+ years in US payroll processing. Additionally, a bachelor's degree and relevant post-graduate qualifications are essential. Active certifications such as CPA, Enrolled Agent, or Certified Payroll Professional (CPP) are also required. Familiarity with payroll tax software and management of US payroll projects is highly beneficial.

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How does EY support its employees in their career growth as a Global Payroll Operate--Employment Tax--Manager?

At EY, employee growth is a top priority. As a Global Payroll Operate--Employment Tax--Manager, you will receive numerous professional development opportunities tailored to enhance your skills and capabilities. The company emphasizes continuous learning, providing you with the tools and insights needed to navigate new challenges. With a diverse and inclusive culture, EY motivates you to express your ideas and innovations, playing a pivotal role in your career advancement.

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What key skills do you need to excel as a Global Payroll Operate--Employment Tax--Manager at EY?

To thrive as a Global Payroll Operate--Employment Tax--Manager at EY, you should possess strong analytical skills, project management expertise, and a comprehensive understanding of federal, state, and local payroll tax laws. Additionally, excellent leadership and communication abilities are vital for effectively managing your team and establishing fruitful client relationships. Attention to detail and the ability to address complex tax compliance issues will further support your success in this role.

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What is the work environment like at EY for the Global Payroll Operate--Employment Tax--Manager?

The work environment at EY for the Global Payroll Operate--Employment Tax--Manager is collaborative and engaging, blending the best of team-led and leader-enabled hybrid work models. You can expect flexibility, with a mix of onsite and remote work that caters to your personal circumstances. EY fosters a diverse and inclusive atmosphere that encourages professional growth while prioritizing employee well-being across various aspects of life.

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Common Interview Questions for Global Payroll Operate--Employment Tax--Manager (US)
Can you describe your experience with payroll tax compliance?

When answering this question, provide specific examples of your past roles and responsibilities. Highlight your knowledge of federal, state, and local tax regulations, and mention any software or tools you've used for tax processing. Describe how you’ve contributed to compliance improvements in your previous positions.

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How do you handle discrepancies in payroll tax filings?

Demonstrate problem-solving skills by describing a time you encountered a tax discrepancy. Discuss your approach to investigating the issue, collaborating with team members or clients, and how you ensured compliance while resolving the problem efficiently.

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What strategies do you employ for successful team management?

Focus on your leadership philosophy. Share examples of how you inspire your team to achieve collective goals, provide constructive feedback, and ensure open communication. Highlight how mentoring and training have been effective in fostering a positive work environment.

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How do you stay updated on changing tax laws?

Specify the resources you utilize to stay informed on tax regulations, such as industry publications, online courses, or professional associations. Emphasize your commitment to continuous learning and your proactive approach to integrating changes into your work.

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Can you give an example of a complex payroll implementation project you managed?

Share a detailed account of a project where you led the implementation of payroll processes. Discuss the challenges faced, your strategic planning, and the successful outcomes resulting from your efforts, including any positive feedback from clients.

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How do you ensure compliance and accuracy in payroll tax processing?

Explain your systematic approach to ensuring compliance, including regular audits, reconciliations, and timely communications with regulatory authorities. Highlight your meticulous attention to detail and how you've implemented checks and balances in previous roles.

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What is your approach to client relationship management?

Discuss your customer service philosophy, including your methods for building trust and rapport with clients. Use examples to demonstrate how you have successfully navigated complex conversations or issues while maintaining a strong client partnership.

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Describe a challenging situation you faced in payroll processing and how you resolved it.

Recount a specific challenge in payroll processing, detailing the steps you took to identify the root cause, how you communicated with stakeholders, and the solutions implemented to prevent recurrence. This showcases your problem-solving skills and initiative.

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What systems or software tools have you used in payroll tax processing?

Be specific about the payroll systems and tax software you are familiar with, explaining your proficiency and any unique features you’ve leveraged to improve efficiency in payroll processes. Discuss how technology has played a role in your past successes.

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How do you evaluate the effectiveness of payroll tax processes?

Articulate metrics you use to measure success, such as compliance rates, processing timelines, or client satisfaction. Discuss your methods for analyzing these metrics and how you use them to identify areas for improvement.

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DATE POSTED
March 20, 2025

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