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Individual Giving Officer

Company Description

Feeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region.

Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

Job Description

POSITION SUMMARY

Under the direction of the Director of Development, Major Gifts the Individual Giving Officer identifies, cultivates, solicits and stewards donors giving or capable of giving $1,000-$9,999 annually. The Individual Giving Officer will prioritize some 200 donors in an active portfolio, and implement best-practice fundraising tactics, to build authentic relationships, deepen donor interest and involvement, and secure gifts to meet or

exceed the position’s annual goal. As a member of a wider team, the Individual Giving Officer will also work collaboratively with other team members to reach or exceed the organization’s overall philanthropic funding goal.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Individual Giving Officer:

  • Manages an active portfolio of ~200 donors giving $1,000 - $9,999, segmented by tiers and corresponding tactics.
  • Meets or exceeds quarterly/annual revenue goals aligned with phases of the donor cycle, by fulfilling metrics related to stewardship, engagement and solicitation strategies and frequency.
  • Collaborates closely with the Development Director, Major Gifts to identify and matriculate donors into the $10,000 and above giving range through thoughtful stewardship and engagement.
  • Contributes to the Development Team’s collective outreach strategies such as campaigns, events, special funding opportunities and other donor engagement.
  • Assists with evolution of the agency’s Planned Giving program.
  • Assists with creation and activation of regular presentations to philanthropists, businesses, community and other forums with the goal of generating donations and involvement.
  • Completes required agency training on time.
  • Completes other duties as required.

INTERACTION

In addition to relationships with donors, the Individual Giving Officer interacts closely with organization leadership, development, and marketing and communications, and may interact with other internal and external stakeholders, as appropriate.

Qualifications

EDUCATION AND EXPERIENCE

Bachelor’s degree in communications, business administration, nonprofit administration, or related field of study, or equivalent combination of education and experience required. Candidates must have three years of fundraising and nonprofit development experience, particularly with individual donors.

KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent communication skills: written, verbal, in-person and including presentations.
  • Strong interpersonal and relationship-building skills: creating authentic relationships with donors from all backgrounds and ages, and internally with agency collaborators. In-depth knowledge of nonprofit organizational practices, development principles, fundraising techniques, and fundraising ethics.
  • Ability to work independently and collaboratively.
  • A professional demeanor with an aptitude for analytical thinking and problem solving.
  • Responsible, well organized, and demonstrating initiative.
  • Ability to work under pressure with tight deadlines.
  • Proficiency with Microsoft Office programs.
  • Proficiency with Salesforce preferred.
  • Be at least 21 years of age with a minimum of three years of driving experience.
  • Nights & weekends may be required.
  • Be a resident of San Diego County and able to work at least three days weekly onsite, as required. Feeding San Diego extends a hybrid work schedule as an employee benefit, and reserves the right to revoke the hybrid policy, as needed.

TOOLS AND EQUIPMENT USED

Personal computer, copier, printer, facsimile machine and support software: Salesforce, Raise, iWave and more.

LICENSES/CERTIFICATIONS

Must have reliable transportation and possess and maintain a valid California driver’s license including continuous proof of a satisfactory driving record and personal vehicle insurance coverage and insurability under FSD insurance carrier standards.

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS

The physical demands described here are representative of those that an employee will be asked to successfully perform to fulfill the essential functions of this job.  If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. While performing the duties of this job, the employee is regularly expected to:

  • Work in an office adjacent to a warehouse setting with occasional travel to other locations in San Diego County.
  • Prioritizes and multi-task work and projects requiring good memory, concentration, and analytical thinking.
  • Occasionally it is required to perform the safe operation of office equipment and machines and recognize and abate safety hazards within the workplace.
  • The noise level in the work environment is usually quiet but this office is maintained in a distribution center with machinery and large trucks.

Additional Information

Feeding San Diego provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PAY & HOURS

Pay Range: $80,000 to $85,000

Status: Full-Time, Exempt

Work Hours/Location: Hybrid - M, T, TH in office and W & F remote

Why You’ll Love It Here

  • Employer sponsored healthcare benefits at platinum level for medical
  • 401K retirement plan with company matching
  • Flexible work environment; Attractive, welcoming office
  • Supportive time off policies including vacation, sick, & company holidays; accrue 20 days of PTO in first year
  • Learning & development and recognition programs
  • Your work has a real purpose and will help change lives in San Diego County.
  • Supportive and engaged Board of Directors
  • You’ll be part of a fun, supportive team that works hard and celebrates accomplishments together.
  • We live by our core values: Agility, Stewardship, Collaboration, Environment, Nutrition & Dignity.
  • 100% of our workforce believes in our mission and vision
  • Commitment to Sustainability – We prioritize food rescue to feed people not landfills. Food waste goes to local hog farms.

Average salary estimate

$82500 / YEARLY (est.)
min
max
$80000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Individual Giving Officer, Feeding San Diego

We’re excited to announce an opportunity to join Feeding San Diego as an Individual Giving Officer! If you’re passionate about making a difference in the community and helping those in need, this role might be perfect for you. As part of our dedicated team, you will work closely with the Director of Development, Major Gifts, to cultivate relationships with donors who can contribute between $1,000 and $9,999 annually. You’ll manage a dynamic portfolio of approximately 200 donors and implement creative ways to engage them, deepen their involvement, and secure their support for our mission of connecting individuals facing hunger with nutritious meals. It’s all about building authentic relationships! The ideal candidate will have experience in nonprofit development and an understanding of how to inspire generosity. Your role will not only include individual donor outreach but also collaboration with a talented team to brainstorm and execute campaigns and special funding opportunities. Working at Feeding San Diego means you’re part of a vibrant community where your efforts contribute to alleviating food insecurity across our region. You’ll find a workplace that values diversity and inclusion while fostering a spirit of collaboration and engagement. Plus, enjoy a hybrid work schedule that offers flexibility. If you’re ready to make an impact and share our vision of feeding people, not landfills, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Individual Giving Officer Role at Feeding San Diego
What are the main responsibilities of the Individual Giving Officer at Feeding San Diego?

The Individual Giving Officer at Feeding San Diego is responsible for managing an active portfolio of around 200 donors giving between $1,000 and $9,999 annually. This includes identifying, cultivating, soliciting, and stewarding these donors, as well as collaborating with the Director of Development, Major Gifts, to transition some donors into higher giving tiers.

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What qualifications are required for the Individual Giving Officer position at Feeding San Diego?

Candidates for the Individual Giving Officer position at Feeding San Diego must possess a Bachelor’s degree in communications, business administration, nonprofit administration, or a related field, along with three years of fundraising experience, especially with individual donors. Strong interpersonal and communication skills are also essential.

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How does the Individual Giving Officer contribute to Feeding San Diego's overall funding goals?

The Individual Giving Officer contributes to Feeding San Diego's overall funding goals by meeting or exceeding quarterly and annual revenue targets through effective donor stewardship, engagement strategies, and by assisting in the planning of outreach campaigns and events that promote donor involvement.

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What is the work environment like for the Individual Giving Officer at Feeding San Diego?

The work environment for the Individual Giving Officer at Feeding San Diego is dynamic and hybrid, allowing team members to work both in the office and remotely. You’ll have the chance to collaborate closely with colleagues while also participating in a supportive community that values innovation and teamwork.

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What benefits can an Individual Giving Officer expect at Feeding San Diego?

As an Individual Giving Officer at Feeding San Diego, you can expect a comprehensive benefits package that includes employer-sponsored healthcare, a 401K retirement plan with company matching, generous PTO policies, and opportunities for professional development. You'll also be part of a mission-driven team that believes in making a difference.

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Common Interview Questions for Individual Giving Officer
What is your experience with donor relationship management in nonprofit organizations?

When answering this question, you should highlight any direct experiences you have in managing donor relationships, discussing specific strategies you’ve used to engage and retain donors. Provide examples of successful campaigns or initiatives you’ve led, showcasing your understanding of the donor cycle.

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How do you prioritize your workload when managing a portfolio of donors?

Explain your approach to prioritizing tasks based on donor tiers, upcoming deadlines, and engagement strategies. Share methods you've used in past roles to ensure personalized communication and timely follow-ups with donors.

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Can you describe a time when you successfully secured a donation?

Use the STAR method (Situation, Task, Action, Result) to explain a specific instance where you secured a donation. Detail your strategy for approaching the donor, the relationship-building process you engaged in, and the outcome of your efforts.

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What strategies do you believe are most effective for donor cultivation?

Discuss various strategies such as personalized outreach, regular communication, events, and ensuring that donors feel valued. Providing insights from your experiences can demonstrate your proactive approach to donor engagement.

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How do you handle rejection or a lack of response from potential donors?

Share your strategies for resilience in the face of rejection, such as learning from feedback, adjusting your approach, and maintaining a positive outlook. It helps to show that you view rejection as a learning opportunity.

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What tools have you used for fundraising management?

Mention specific fundraising management tools you are proficient in, such as Salesforce or other CRM systems. Discuss how you’ve utilized these tools to track donor interactions and manage data, showcasing your tech-savviness.

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How do you approach collaboration within a development team?

Speak about your collaborative working style and share specific instances where teamwork led to successful outcomes. Highlight your ability to communicate effectively and adapt to different roles within a team setting.

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What do you know about Feeding San Diego's mission and values?

Display your knowledge of Feeding San Diego's mission to connect those facing hunger with nutritious meals, and emphasize how their core values resonate with your personal values and professional goals.

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Describe how you would create a stewardship plan for your donors.

A successful stewardship plan includes regular touchpoints with donors, personalized communication, acknowledgment of contributions, and updates about the impact of their giving. Detail steps you would take to develop and implement such a plan.

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What motivates you to work in the nonprofit sector?

Reflect on your personal motivations such as a passion for community service, making a difference, or specific causes that resonate with you. This gives interviewers insight into your commitment to the organization's mission.

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Feeding San Diego is a non-profit organization on a mission to end hunger through food rescue. Established in 2007, Feeding San Diego is the leading hunger-relief and food rescue organization in San Diego County and the only Feeding America affili...

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Full-time, hybrid
DATE POSTED
March 10, 2025

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