Digital Product Manager (Website)
The Role 🌞 We are looking for a Digital Product Manager (Website) to join Ffern. They will work closely with our design, tech and content teams to manage ffern.co, balancing regular updates and quality assurance with iteration, expansion and overarching strategy.
Key Responsivities 💼
- Own and drive the website product vision, and prioritise exceptional user experience and usability across all pages and features
- Lead on the core website's user experience strategy, focusing on design, brand consistency, and intuitive user journeys while measuring success through relevant metrics
- Manage website content and digital assets, using CMS efficiently, manage seasonal and one-off updates to website content
- Working closely with our UI Designer and Design Director, scope and implement updates to the Ffern website.
- Make data-informed decisions about website enhancements, translating user research and analytics into actionable website improvements (does this still sit with them)
You Profile 👑
- 5+ years experience in website product management with a strong focus on UX/UI design, preferably from tech/SaaS companies
- Proven expertise in web design principles, user experience flows, wire framing/diagrams, and web analytics
- Strong project management skills, and ability to collaborate across teams, triage priorities, and facilitate productive cross-functional work
- Excellent communication skills with the ability to translate user needs into effective solutions
- Data-driven approach to design decisions with a passion for creating exceptional website experiences
What We Offer 🍎
- Competitive salary: Experience dependent.
- Healthcare: Private healthcare offered as standard.
- Holidays: 25 days holiday + bank holidays, growing by 1 day per year spent with us.
- Remote work: All full-time London studio roles are three days a week in the studio, with two days flexible (team lunch at a top Hackney eatery if you come in on the flexible days).
- Ffern membership: All of our team are members of the Ffern ledger.
- Team dynamic: Fun, laid-back and sociable team with regular team meals, breakfasts, drinks and outings.
- Beautiful work environment: We work from a pair of sunlit studio spaces off Columbia road with state-of-the-ar kit, MacBooks and breakout spaces.
N.B. Ffern is growing fast, with a plethora of exciting projects on the horizon. This means our roles are somewhat flexible. If you don’t tick every box, but feel passionate about what you could bring to the table, please do apply.
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Join us at Ffern as a Digital Product Manager (Website) and be at the forefront of shaping our online presence! You’ll collaborate closely with design, tech, and content teams to optimize ffern.co, ensuring that every visitor enjoys an exceptional experience. Being the driving force behind the product vision, you will focus on user experience, usability, and the seamless integration of our brand identity across each page. Your mission will include managing website content through an efficient CMS and spearheading strategic updates that resonate with our audience. You'll analyze user data and take a data-driven approach to innovate enhancements, translating insights into compelling web improvements. As part of our diverse and dynamic team, you’ll coordinate closely with our UI Designer and Design Director to implement user-centric updates that amplify the overall website design. We’re looking for someone who’s not just experienced in website product management—ideally with over five years in tech or SaaS—but also possesses a solid understanding of UX/UI principles, project management, and exceptional communication skills. If you’re ready to embrace our laid-back yet ambitious culture, apply today and let’s craft an inspiring digital journey together!
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