Inbound Sales Development Representative

As an Inbound Sales Development Representative at Filevine, your primary responsibilities include educating and qualifying marketing-driven leads to create sales-ready opportunities. You'll need to master the art of sharing the Filevine story, aligning our solutions with the business objectives of prospects. Additionally, you will collaborate closely with sales reps to schedule calls, meetings, and demos. Gathering key prospect data and maintaining it in our CRM system accurately is also a crucial part of your role, alongside achieving or exceeding monthly quotas.

To excel in the Inbound Sales Development Representative role at Filevine, strong communication skills—both written and verbal—are essential. Applicants should have a talent for building relationships and networking, thrive in a dynamic team environment, and possess exceptional organizational skills. The ability to prioritize tasks effectively and a self-starter attitude are critical. This position requires a proactive approach and is best suited for candidates who are ready to meet the challenges of a fast-paced sales environment.

At Filevine, we are deeply committed to the professional development of our team members, especially for the Inbound Sales Development Representatives. You will have the opportunity to learn from a dedicated leadership team that values mentorship and growth. We encourage continuous learning and provide access to resources that can help you sharpen your skills and advance your career in sales.

The Inbound Sales Development Representative role at Filevine is unique due to our unwavering focus on innovation and excellence in the legal tech industry. Here, you'll be part of a dynamic team that is constantly pushing boundaries to ensure our solutions meet the evolving needs of our clients. This role is perfect for those who are eager to be part of a company ranked among the fastest-growing technology firms by Deloitte and Inc., and where teamwork and passion for helping organizations thrive are at the core of our mission.

The work environment for an Inbound Sales Development Representative at Filevine is energetic, collaborative, and designed for productivity. Located in a centrally situated open office in Sugar House, the atmosphere encourages communication and teamwork. You'll work alongside a group of enthusiastic colleagues who are all motivated to exceed sales goals and support each other in their professional journeys. We offer ergonomic and height-adjustable workstations to enhance your workspace comfort, ensuring you can perform at your best.

In response to this question, highlight your ability to break down complex information into digestible parts. Emphasize the importance of understanding the client's needs first, then tying those needs back to how Filevine's solutions can address them. Share an example of how you've done this in past roles, showcasing your communication style and approach.

For this question, describe a systematic approach to lead qualification that includes researching prospects, asking pertinent questions during initial conversations, and actively listening to their needs. Talk about frameworks or models you use and how you prioritize leads based on their potential fit with the company's services.

Here, you should describe the tools and methods you use to stay organized, such as CRM systems, task lists, or calendar management techniques. Highlight how being organized has helped you meet your quotas and manage time effectively, even when under pressure.

For this question, share a specific scenario where you encountered an objection and walked through the steps you took to address it. Highlight your listening skills, ability to empathize with the prospect's concerns, and the strategies you employed to pivot the conversation back to the value of the product.

Discuss what drives you in a sales position, whether it's the thrill of closing deals, the pursuit of personal and team goals, or the satisfaction of helping clients solve their problems. Provide personal anecdotes to illustrate your passion and commitment to the field.

In your answer, emphasize the importance of communication and teamwork in scheduling effective demos. Discuss how you would ensure the account executives have all the necessary information about the lead, and how you would align the demo’s focus with the client's specific needs and pain points.

Here, it's important to convey how you view pressure as a motivating factor rather than a hindrance. Share your strategies for managing stress and your methods for breaking down larger goals into achievable tasks. Discuss how maintaining a positive attitude plays a crucial role.

This question tests your preparation and interest in the company. Discuss your understanding of Filevine’s cloud-based workflow tools, how they benefit the legal industry, and your insights on the company’s mission to bridge the gap between legal and business practices.

This question assesses your learning capabilities. Share an example where you had to adapt and learn rapidly, detailing the specific steps you took to acquire the necessary knowledge efficiently and apply it effectively in your role.

In your response to this question, convey genuine enthusiasm about the role and the company. Discuss how Filevine’s mission aligns with your personal values and career goals, and emphasize your eagerness to contribute to a team that is committed to innovation in the legal tech space.