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Sr. Scrum Master

Who We AreJoin a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoFirst American Trust is seeking a motivated Scrum Master with 3-5 years of experience to facilitate scrum ceremonies, coach and mentor team members, help Product Owners to manage their backlog, and assist in release planning.What You'll Do• Drive effective scrum ceremonies including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives• Track and distribute relevant metrics and report periodically to show team progress and velocity• Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works• Help the Product Owner manage customer expectations and stakeholder communications• Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time• Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving• Represents the team in the Scrum of Scrum and the ART Sync• Helps the team prepare for PI Planning and guide the team during the event to complete all of their tasks• Demonstrates a growth mindset by coaching the team and Product Owner on how to improve their practices to excel at scaleWhat You'll Bring• Demonstrated experience with Agile methodologies (Scrum, Kanban etc.):• Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency• Demonstrated ability to build, develop, and coach high-performing software development teams• Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to quality of work• Experience being on Scrum teams in a variety of different contexts (different team sizes/organizations/cultures)• Demonstrated experience in issue identification and resolution• Moderate to expert-level knowledge of JIRA or other agile tools to measure team productivity and report metrics• Must possess and utilize exceptional communication skills to keep teams operating at maximum efficiency while also ensuring that senior leaders and executive management are always informed of progressQualifications• Bachelor’s Degree in Business, Information Technology, or related fields• 3-5 years of using Scrum agile methodology• Must be a Certified Scrum Master (CSM)• Experience training and managing Scrum teams• Excellent communication and mentoring skills• Adaptable and flexible in a cross-functional environment• Excellent written and verbal communication skills• Ability to lead retrospectives, document outcomes, and guide team members in best practices• Scaled Agile Framework (SAFe) experience or certifications a plus• Experience working on API teams a plusPay Range: $109,700.00-$146,200.00This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic locationWhat We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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What You Should Know About Sr. Scrum Master, First American Financial Corporation

Are you a skilled Scrum Master looking to make a real impact? At First American Trust in Santa Ana, CA, we're seeking a motivated Senior Scrum Master to join our dynamic team. With over 50 years of excellence in banking, wealth management, and trust solutions, we prioritize a people-first culture that truly values both our employees and the communities we serve. In this role, you'll facilitate scrum ceremonies, coach team members, and support the Product Owner in backlog management. Your leadership will help drive team progress and keep everyone focused on delivering quality products on time. You will also have the opportunity to track key metrics, remove impediments, and foster a safe, trusting environment where innovation thrives. First American Trust is committed to supporting diverse voices, making it a great place for everyone to flourish. If you have a knack for agile methodologies and a desire to be part of an inclusive workplace that has been recognized as one of the Fortune 100 Best Companies to Work For® for nine consecutive years, we would love to hear from you.

Frequently Asked Questions (FAQs) for Sr. Scrum Master Role at First American Financial Corporation
What are the main responsibilities of a Senior Scrum Master at First American Trust?

As a Senior Scrum Master at First American Trust, your primary responsibilities include facilitating scrum ceremonies such as daily standups, sprint planning, and retrospectives. You'll assist the Product Owner in managing their backlog and improving overall team performance, ensuring a smooth workflow by identifying and removing impediments.

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What qualifications are needed to become a Senior Scrum Master at First American Trust?

To qualify for the Senior Scrum Master position at First American Trust, candidates should possess a Bachelor's degree in Business, Information Technology, or related fields, along with 3-5 years of experience in Scrum agile methodology. A Certified Scrum Master (CSM) certification is mandatory, and experience with tools like JIRA and Scaled Agile Framework (SAFe) is a plus.

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What is the work culture like for a Senior Scrum Master at First American Trust?

First American Trust promotes a people-first culture that emphasizes diversity, equity, and inclusion. As a Senior Scrum Master, you'll be part of an environment where team members feel empowered to raise challenges and collaborate openly, leading to innovative solutions and a sense of community.

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What skills are essential for a Senior Scrum Master at First American Trust?

Key skills for the Senior Scrum Master role at First American Trust include servant leadership, exceptional communication abilities, conflict resolution, and an understanding of Agile methodologies. Experience coaching high-performing teams and driving continuous improvement initiatives is also crucial for success in this position.

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How does the Senior Scrum Master contribute to team performance at First American Trust?

The Senior Scrum Master at First American Trust plays a vital role in enhancing team performance by facilitating scrum practices, providing mentorship, and continuously improving Agile methodologies. You will also create a trusting environment that fosters open communication, enabling the team to elevate their capabilities.

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Common Interview Questions for Sr. Scrum Master
Can you describe your experience with Scrum methodologies?

When answering this question, emphasize your hands-on experience with various Scrum practices, detailing specific roles you’ve held and the impact your direction had on team outcomes. Demonstrate your familiarity with agile principles and how you've applied them in previous teams.

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How do you handle team conflicts?

In answering this question, focus on your approach to conflict resolution, including techniques such as open dialogue and mediation. Share a real-life example of a conflict you've resolved, showcasing your interpersonal skills and commitment to maintaining a positive team environment.

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What metrics do you track to measure team performance?

Discuss specific metrics you find valuable, such as velocity, sprint burndown charts, and cycle times. Explain how you use these metrics to give insights into team performance and to inform decisions, while illustrating how you've adapted these metrics to meet the unique needs of different teams.

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How do you ensure that a team stays focused on sprint goals?

Describe how you facilitate communication, minimize distractions during sprints, and use scrum ceremonies effectively to keep the team aligned with sprint goals. Concrete examples of techniques you’ve employed will strengthen your response.

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How do you support a Product Owner in managing their backlog?

Explain your collaborative approach with the Product Owner in backlog refinement sessions. Highlight how you ensure clarity on user stories' acceptance criteria and foster communication between the Product Owner and the development team, contributing to the overall backlog prioritization.

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What techniques do you use for leading retrospectives?

Share your favorite techniques for conducting effective retrospectives, such as start-stop-continue or fishbone diagramming. Showcase how you cultivate an environment of openness and learning, so team members feel safe sharing constructive feedback.

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Can you describe a time when you helped a team overcome a significant impediment?

Provide a specific instance where you identified an impediment and implemented a strategy to remove it. Discuss the steps you took, the outcome, and what you learned from this experience to demonstrate your proactive problem-solving capabilities.

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What is your experience with JIRA or other Agile tools?

Talk about your familiarity with JIRA, including how you use it to track project progress, create dashboards, or manage backlogs. If you have experience with other Agile tools, mention those as well and how they enhance team productivity.

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How would you adapt your coaching style for different team members?

Illustrate your flexible coaching techniques by discussing how you assess individual strengths and weaknesses, tailoring your mentoring approaches accordingly. Highlight your commitment to lifting team performance as a whole while recognizing each member's unique contributions.

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What do you believe makes a successful Scrum Master?

Describe the combination of skills, qualities, and experiences you think are essential for a successful Scrum Master. Emphasize the importance of emotional intelligence, servant leadership, and an unwavering commitment to Agile principles to guide multiple teams.

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First American makes the dream of property ownership a reality for homebuyers, businesses and investors across the nation and abroad. We’re widely recognized as an outstanding place to work because we believe in putting People First. When employee...

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Full-time, on-site
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December 21, 2024

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