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Office Coordinator

Overview

 

First Entertainment Credit Union is looking for an Office Coordinator who will provide timely support to the Credit Union’s mail room operation which entails department and branch communication distribution, office deliveries, and record retention and destruction. The ideal candidate is someone who appreciates structured processes and compliance as well as an individual who enjoys facilitating operation efficiency.

 

This is a full-time, onsite opportunity reporting to the Director, Facilities and is based in Hollywood, CA. The target starting pay in California is between $22.12 and 33.17.  


Responsibilities


·       Administer corporate shipping and supply ordering accounts, such as FedEx and Staples.

·       Partner with our courier to ensure all mail is received and delivered to the appropriate locations or personnel.

·       Oversee all incoming package deliveries and maintain daily logs in a timely and accurate manner.

·       Be responsible for ensuring necessary office, branch, and marketing supplies are readily available. Conduct inventory audits and process orders as necessary.

·       Manage critical branch and member record retention and destruction process.

·       Oversee the staff dining areas while ensuring supplies and the environment are up to standards.

·       Perform other duties and tasks as assigned.

 

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.


Requirements

 

·       High school graduate, two-year college degree or equivalent preferred, or completion of a specialized course of study at a business or trade school.

·       A minimum of 1 year of work-related experience in a full-service financial institution or experience in a related position in a related field preferred.

·       Ability to limit up to 25 lbs.

·       Familiarity with Credit Union products and services, procedures and guidelines.

·       Effective communication skills across all levels of audience.

·       Knowledge of how to use a personal computer and MS Office products on a daily basis (Word, Excel, Outlook) as well as postage machines.


Our Benefits and Perks

-Rich healthcare benefits and retirement plans, including profit sharing opportunities.

-Market competitive pay and bonus earning potentials.

-Generous time off plans, including PTO, Sick time, holidays, Volunteer Time off, Paid Parental Leave and more.

-Robust Learning and Development programs to support personal and professional growth.

-Tuition and Education reimbursement program up to $5,250 annually.

-Commitment to DEIB (Diversity, Equity, Inclusion and Belonging) and opportunities to help make an impact on the communities.

-Employee-only financial readiness offerings (discounts on loan rates and fee waivers).

-Various stipends and accommodations to support an agile work model.

-Meaningful wellness programs through CALM subscription and employer-paid EAP as well as Fitness Reimbursement.

-Unlimited referral bonus earning potential up to $5,000.

-Team building and cross functional events throughout the year, and more!


Who We Are 

Named one of the top 10 Credit Union in California by Forbes, First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90,000 members, we are constantly looking for talents to help us build a high trust, high performance and workplace of choice culture while growing our business.   As a teammate, you will enjoy an inclusive workplace culture and an employer-of-choice environment.

 

At First Entertainment Credit Union we believe Your Story Matters and that includes our members, employees, community, and those interested in joining our growing team. 

 

Our Hiring Philosophy

First Entertainment Credit Union supports Pay Transparency and considers many factors, such as your experience, skills, certification, location, job grade while determining your compensation package. Pay decisions are also guided by our financial means as well as analyzed against our internal equity. We are committed to competitive pay and offer benefits in accordance with our compensation philosophy.


First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status regulated by law. If you need any reasonable accommodation to complete this application, please contact our People Operations team at FirstEntPeopleOps@firstent.org.


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CEO of First Entertainment Credit Union
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Stephen Owen
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Average salary estimate

$27645 / YEARLY (est.)
min
max
$22120K
$33170K

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What You Should Know About Office Coordinator, First Entertainment Credit Union

Are you ready to take on a challenging yet rewarding role as an Office Coordinator at First Entertainment Credit Union in the vibrant heart of Hollywood, CA? We are looking for someone who thrives in a structured environment and loves ensuring operations run smoothly. Your primary focus will be on supporting our mail room, which means you'll facilitate essential department and branch communications while keeping everything organized, from deliveries to record retention. If you enjoy being the backbone of a busy office and you’ve got experience in a financial institution or related field, this position could be the perfect fit for you. You'll have the chance to administer corporate shipping accounts, manage incoming package deliveries, and oversee the supplies needed to keep our team going. Plus, you’ll work closely with the Director of Facilities—all while upholding our mission to build lifelong financial relationships with the people in entertainment. Enjoy a competitive salary, rich benefits, and a culture that celebrates inclusivity and personal growth. Join us in making everyday tasks a bit more efficient and wonderful for everyone at First Entertainment. If you’re ready to step into a role that values your input and provides opportunities for growth, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Office Coordinator Role at First Entertainment Credit Union
What are the responsibilities of an Office Coordinator at First Entertainment Credit Union?

As an Office Coordinator at First Entertainment Credit Union, your responsibilities will include managing corporate shipping and supply orders, ensuring timely deliveries of mail, overseeing the record retention and destruction process, and conducting inventory audits. You'll be the vital link in maintaining our office supplies and facilitating smooth communications across departments, ensuring every aspect of our operations runs efficiently.

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What qualifications are needed to become an Office Coordinator at First Entertainment Credit Union?

To qualify for the Office Coordinator position at First Entertainment Credit Union, you should ideally possess a high school diploma, with a preference for a two-year college degree or similar education. Additionally, previous experience in a full-service financial institution or a related field is preferred. Strong communication skills, knowledge of MS Office products, and the ability to lift up to 25 lbs will be essential for success in this role.

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How does the Office Coordinator contribute to the mission of First Entertainment Credit Union?

The Office Coordinator plays a crucial role in First Entertainment Credit Union’s mission by ensuring efficient operations that allow our team to focus on building lifelong financial relationships. By managing communication, delivering vital supplies, and maintaining records, you will help create a productive environment necessary for understanding and supporting our members in the entertainment industry.

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What benefits can I expect as an Office Coordinator at First Entertainment Credit Union?

As an Office Coordinator at First Entertainment Credit Union, you can look forward to comprehensive benefits including healthcare and retirement plans, competitive pay, generous time-off policies, and professional growth opportunities. With a strong focus on diversity, equity, and inclusion, the organization also offers a variety of stipends, wellness programs, and team-building activities to ensure a fulfilling work experience.

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What is the work environment like for an Office Coordinator at First Entertainment Credit Union?

The work environment for an Office Coordinator at First Entertainment Credit Union is dynamic, inclusive, and supportive. Being situated in Hollywood, CA, you'll collaborate with a team that values your contributions and encourages a high-trust, high-performance culture. You'll also have access to development programs that support your personal and professional growth as you work towards a common goal of exceptional service and community impact.

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Common Interview Questions for Office Coordinator
Can you describe your experience managing office supplies and inventory as an Office Coordinator?

In answering this question, you should focus on specific instances where you successfully managed office supplies, conducted inventory audits, or streamlined processes. Highlight any software tools you used and how your efforts improved operational efficiency.

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How do you prioritize tasks when managing multiple deliveries and communications?

When answering, consider discussing your methods for prioritizing urgent tasks. You can mention tools or techniques you use, such as checklists or digital organizers, to ensure timely deliveries and communications, and how you handle unexpected issues.

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What steps would you take to ensure compliance and accuracy in record retention processes?

Outline your understanding of compliance standards relating to record retention. Discuss any experience you have with record keeping that demonstrates your attention to detail, as well as steps you would take to regularly audit and verify accuracy in maintained records.

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How would you handle a situation where there are discrepancies in package deliveries?

Explain how you would investigate a discrepancy in package deliveries by starting with a detailed review of the logs and communicating with the courier service. Stress the importance of effective communication and documentation to resolve the issue positively and swiftly.

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What experience do you have with corporate shipping accounts like FedEx or UPS?

Discuss any direct experience you have managing corporate shipping accounts. Be specific about the types of tasks you performed, such as creating shipment labels, tracking packages, or reconciling shipping invoices, while emphasizing your organizational skills.

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Describe a time when you improved efficiency in an office setting.

Be ready to provide a specific example of a situation where you identified an inefficiency in office operations and the steps you took to address it. Highlight the benefits that resulted from your actions, such as time saved or errors reduced.

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How do you ensure effective communication across various departments in a multi-faceted organization?

Talk about strategies you use to foster effective communication, such as regular updates, use of collaborative tools, or establishing clear channels of communication. Support your answer with examples of how these strategies have helped in your previous roles.

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What motivates you to work in a position like Office Coordinator at First Entertainment Credit Union?

Share what drives your passion for working at First Entertainment Credit Union as an Office Coordinator. Speak to your enthusiasm for supporting team efficiency and how this aligns with your desire to contribute to the mission of serving the entertainment community.

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How do you approach team collaboration in a busy work environment?

Discuss methods you employ to foster team collaboration, such as regular meetings, open-door policies, or using collaborative software. Highlight how you adapt your approach in a fast-paced environment to ensure everyone feels engaged and informed.

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What key skills do you believe are essential for the Office Coordinator role at First Entertainment Credit Union?

Identify key skills such as organization, communication, problem-solving, and technical proficiency with MS Office. Explain why you believe these skills are essential for supporting the operational needs of First Entertainment Credit Union and how your background reflects these abilities.

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First Entertainment Credit Union's company mission is to build lifelong relationships with the people in entertainment based on a deep understanding of how they live and work.

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Full-time, on-site
DATE POSTED
January 9, 2025

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