Bilingual Inside Sales Associate

As a Bilingual Inside Sales Associate at First Help Financial, you'll handle a variety of responsibilities aimed at supporting our dealership partners. This includes following up on eligible applications post-approval, negotiating deals with dealerships to maximize our win-rate, and being the primary contact for all internal communications. Your role will also involve ensuring that all dealer interactions run smoothly while helping our sales team achieve origination goals.

Key skills for a Bilingual Inside Sales Associate at First Help Financial include excellent communication skills, a strong ability to multitask, and proficiency in Excel and Outlook. Being bilingual in English and Spanish is essential for effectively communicating with a diverse clientele. A background in sales or banking is also beneficial, as it equips you with the experience needed to succeed in this role.

Yes, the Bilingual Inside Sales Associate position at First Help Financial offers the flexibility of remote work! You can work from anywhere in the U.S., which allows you to balance your career with your personal life, all while contributing to our mission of providing exceptional auto financing services.

The pay rate for a Bilingual Inside Sales Associate at First Help Financial starts at $26.45 per hour, in addition to bonuses and incentives. This competitive compensation reflects our commitment to valuing our employees and supports your growth as part of our expanding sales team.

First Help Financial offers a comprehensive benefits package for their Inside Sales Associates. This includes competitive health and welfare benefits, generous salaries, 401(k) matching, paid vacation, tuition reimbursement, and a variety of employee recognition programs. Moreover, FHF promotes a healthy work-life balance, ensuring that you have ample time for family and personal interests.

First Help Financial prides itself on a culture of diversity, inclusion, and mutual respect. We believe in working hard while also enjoying the relationships we build with both colleagues and customers. With a focus on professional development, our culture encourages continuous growth and supports each employee in achieving personal and career goals.

As a Bilingual Inside Sales Associate at First Help Financial, you'll experience remarkable growth opportunities thanks to our rapid expansion in the auto financing sector. FHF has a track record of investing in employee development and career planning, allowing you to customize your career trajectory while contributing to our ongoing success.

When answering this question, reflect on your relevant sales experience, especially in the banking or finance sectors. Highlight your ability to close deals, build relationships, and handle objections. Relate experiences that showcase your bilingual skills, as effective communication is crucial for this role.

It's essential to demonstrate your conflict-resolution skills in your answer. Explain how you would stay calm and professional, actively listen to the dealer's concerns, and work collaboratively to find a solution that meets both their needs and FHF's interests.

Discuss time management techniques that you employ to stay organized. Talk about using tools like to-do lists or project management software, and how you identify urgent tasks versus important ones to ensure that you meet all follow-up deadlines effectively.

Prepare a specific example showcasing your ability to meet or exceed a sales target. Use metrics to quantify your success—this could be a percentage increase in deals closed or a target achieved within a specific timeframe. Highlight the strategies you employed to reach that target.

Focus on your passion for relationship-building and problem-solving in your response. Explain how you enjoy the challenge of meeting sales goals and how the satisfaction of contributing to customers' success motivates you to perform at your best.

Emphasize your ability to relate to clients from different backgrounds by employing tailored communication styles. Share your experience in understanding diverse needs and preferences, and how you adjust your approach accordingly to ensure an effective sales process.

Be prepared to discuss your approach to ethical dilemmas. Describe how you would gather information, document any concerns, and report to the proper authorities within the company. Emphasize the importance of maintaining compliance and protecting the company's interests.

Highlight the significance of collaboration in your response. Mention specific actions you take to support your teammates, such as sharing insights and strategies, offering help during peak periods, or contributing to team discussions to drive collective success.

Discuss tools and platforms you've used to improve efficiency and productivity in your sales efforts. Talk about CRM systems, communication tools, or data analytics that you've utilized to enhance your performance and stay connected with clients.

In your answer, express genuine enthusiasm for FHF's mission and values. Discuss how you resonate with their commitment to serving underserved communities and how you see yourself contributing to their culture and growth as a Bilingual Inside Sales Associate.