Deputy Content and Marking Manager

As the Deputy Content and Marking Manager at First Intuition, you will be responsible for overseeing the production of educational content, ensuring that quality and deadlines are consistently met. This includes processing updates and managing course builds in our LMS, Totara, coordinating with printers, and ensuring a robust marking schedule. You will also engage with our operations teams to establish efficient processes, making your role pivotal in optimizing our educational delivery.

To excel in the Deputy Content and Marking Manager role at First Intuition, you should be a strong communicator with experience in a fast-paced educational environment. Essential qualifications include a focus on stakeholder engagement, organizational and time management skills, and the ability to work autonomously. A good understanding of the accountancy sector is advantageous, and experience with the Totara system will be beneficial.

Joining First Intuition as a Deputy Content and Marking Manager comes with a range of impressive benefits! You’ll enjoy 30 days of annual leave, access to a private medical insurance plan, a competitive pension, and an employee assistance program. In addition, we offer a flexible working environment, opportunities for training and development, and a company bonus and share scheme, ensuring your hard work is recognized and rewarded.

At First Intuition, professional growth is a top priority. As a Deputy Content and Marking Manager, you'll have the opportunity to identify training needs and deliver both live and recorded training sessions to your team. We actively encourage skill development and provide access to training resources, ensuring you can grow alongside the company in a supportive and engaging environment.

The work culture at First Intuition is vibrant and collaborative, emphasizing flexibility and work-life balance. As the Deputy Content and Marking Manager, you'll engage with diverse teams, both remotely and in-person. Our family-friendly policies, emphasis on mental well-being, and commitment to fostering a positive workplace make First Intuition a great place to develop your career while maintaining a healthy work-life balance.

When responding to this question, highlight your previous experience with LMS platforms, focusing on specific tasks you've performed with Totara, such as course creation or managing user enrollments. Discuss how you ensured content quality and how your organizational skills contributed to successful deployments.

To answer this question, you can discuss using prioritization methods, such as the Eisenhower Matrix or Kanban boards, to stay organized. Providing examples from your past experiences where you successfully managed multiple projects simultaneously will also illustrate your effectiveness in deadline management.

In your answer, mention specific communication strategies, such as regular updates, utilizing project management tools, or setting clear expectations. Real-life examples of how you successfully communicated with varying stakeholders in past roles will bolster your answer.

When answering this, provide a structured overview of a project, including your planning process, challenges faced, and how you overcame them. Highlight your leadership and organizational skills, and emphasize the positive outcomes from the project.

You could emphasize your attention to detail and any specific methods you use to check accuracy, such as peer reviews or automated checks within the system. Citing specific examples of how you maintained high quality in previous roles helps reinforce your capabilities.

Discuss your philosophy on team development, emphasizing the importance of tailored training sessions to meet individual needs. Providing examples of successful training programs you’ve initiated or facilitated will showcase your commitment to helping others grow.

Highlight your openness to feedback and illustrate your approach to implementing constructive criticism to improve processes. Discuss specific instances where you adapted your methods based on client feedback to achieve more effective outcomes.

In your response, mention resources you follow, such as industry blogs, webinars, or professional networks. Explain how you apply this knowledge to improve your work and ensure your content remains relevant and engaging.

Share a specific challenge you encountered, detailing your problem-solving process. Focus on how you communicated with team members, adjusted schedules or resources, and what kept the project on track, demonstrating your critical thinking skills.

Use this opportunity to reflect on why First Intuition’s mission and values resonate with you. Discuss how the company’s commitment to high-quality education aligns with your professional goals and your excitement about contributing to a growing team dedicated to excellence.