Business Development Manager - London, UK

As a Business Development Manager at FIXR, you will take on various responsibilities, including delivering consistent success against quarterly targets, building a robust pipeline of qualified leads, and leading the end-to-end sales process. You will collaborate with cross-functional teams to craft tailored solutions, stay informed about industry trends, and provide regular updates to management on your performance metrics. This role requires excellent negotiation skills and a strategic mindset to identify market opportunities.

To succeed as a Business Development Manager at FIXR, you should have a minimum of 3-5 years of experience in business development or sales within the events, entertainment, or ticketing industry. A proven track record in driving revenue growth and exceeding sales targets is essential. Additionally, strong communication and negotiation skills are necessary for effectively articulating value propositions and influencing decision-makers.

Though a minimum of 3-5 years in a relevant role is required, candidates with experience in sales or account management at a fast-growing technology company are favored. An understanding of ticketing and event management—whether through working with event companies or creating your own events—will also set you apart as an ideal candidate for the Business Development Manager role at FIXR.

At FIXR, we promote a hybrid work environment. While we have an office in Cape Town, our team enjoys working in the office for three to four days a week, encouraging collaboration while offering flexibility. The culture here is inclusive and dynamic, with regular social events and activities that promote team bonding, making it a great place to not just work but also enjoy your time with colleagues.

As a Business Development Manager at FIXR, you’ll enjoy a competitive salary plus bonuses, additional holiday perks, a dedicated learning and development budget, and the opportunity to attend FIXR events for free. We emphasize creating a fun and social culture that values diversity and inclusion, ensuring every team member feels empowered and engaged.

To effectively build a pipeline, I utilize a mix of networking strategies, cold calling, and leveraging existing relationships. I research my target market thoroughly to identify potential decision-makers and influencers, ensuring I tailor my approach to align with their specific needs and pain points.

Absolutely! In my previous role, I was tasked with increasing sales by 20% in a quarter. I exceeded this by 30% by identifying a new market segment that was underrepresented and tailoring my sales pitch to present how our solutions met their unique challenges.

During negotiations, I prioritize understanding the client's needs and concerns. I aim to build rapport and trust, allowing for open communication. By presenting clear value propositions and being transparent about pricing, I ensure both parties feel satisfied with the outcome.

I regularly review industry publications, attend webinars and conferences, and engage with professional networks. Staying connected with peers and participating in discussions keeps me informed about emerging trends and competitor strategies, allowing my approach to remain proactive.

I believe in truly listening to my clients from the initial contact through to post-sale support. By maintaining open lines of communication, checking in frequently, and promptly addressing any concerns, I cultivate strong relationships and ensure their experience exceeds expectations.

I leverage CRM software to track each stage of my pipeline meticulously. Regularly updating my progress helps me prioritize leads based on their readiness to buy and ensures I stay on top of follow-ups, ultimately maintaining momentum in closing deals.

I have extensive experience using various CRM platforms, including Salesforce and HubSpot. These tools help me manage relationships, track sales activities, and analyze data trends that inform my strategies for lead generation and client management.

My key motivators include achieving targets, fostering relationships, and genuinely helping businesses grow. The thrill of closing a deal is exhilarating, but knowing I'm providing solutions that enhance a client's success is what drives me day-to-day.

Rejection is part of the sales process, and I view it as an opportunity to learn and improve. I always seek feedback whenever possible, using it to refine my approach and better prepare for future interactions with new clients.

I prioritize open communication and regular updates with cross-functional teams. By involving them in discussions early on and actively seeking their insights, I ensure our solutions are comprehensive and aligned with overall business goals.