Enterprise Account Executive - job 1 of 3

As an Enterprise Account Executive at Flexport, your key responsibilities include identifying and connecting with potential clients, conducting discovery calls to understand their supply chain needs, and creating value-add solutions that demonstrate our capabilities. You'll also lead the onboarding process for new clients and collaborate with both the sales and SDR teams to close net-new business.

To apply for the Enterprise Account Executive position at Flexport, you should have at least 5 years of experience in a full-cycle sales role, preferably with 2+ years in freight forwarding sales or supply chain technology sales. Strong communication skills, a competitive drive, and a genuine concern for client success are essential.

The ideal candidate for the Enterprise Account Executive role at Flexport is someone who has a proven track record in sales, showcases strong interpersonal skills, and possesses an obsession with client happiness. This person should thrive in a fast-paced environment, be naturally curious, and have the ability to build long-term commercial relationships with clients.

A typical day for an Enterprise Account Executive at Flexport involves leading discovery calls with prospects, managing logistics complexities, collaborating with team members, and engaging in client consultations. You may also work on crafting tailored solutions, conducting remote and in-person meetings, and actively contributing to sales strategy sessions.

Flexport is committed to creating a diverse and inclusive workplace where all employees can be their authentic selves. The company believes that a dedicated and engaged workforce is essential to its mission of making global commerce accessible, ensuring all qualified candidates are given equal opportunity regardless of any protected characteristics.

When approaching prospecting for new clients as an Enterprise Account Executive, it's essential to have a multi-channel strategy. Utilize networking events, LinkedIn, cold emails, and referrals from existing clients. Tailor your communication based on the prospect’s business needs and always aim to provide value upfront.

To understand a client's supply chain challenges, it's important to conduct thorough discovery meetings. Ask open-ended questions that encourage the client to share detailed insights about their processes, pain points, and objectives. Listen actively and validate their concerns before suggesting tailored solutions.

A successful client onboarding process starts with clear communication and well-defined steps. I ensure that clients are properly introduced to all relevant teams, establish timelines for deliverables, and offer continuous support during the transition. Collecting feedback is crucial to improving the process for future clients.

What motivates me in sales is not just meeting quotas, but helping clients grow their businesses through our solutions. I find fulfillment in building long-term relationships and celebrating their successes. The thrill of closing a deal and knowing I've contributed positively to their operations is incredibly rewarding.

To stay updated on industry trends and changes in the supply chain sector, I regularly attend webinars, subscribe to industry publications, and engage in online communities. Networking with other professionals also provides valuable insights into emerging technologies and market shifts.

In a previous sales role, I faced a significant challenge when a major client delayed their purchase decision. I addressed this by maintaining open lines of communication, understanding their hesitations, and providing additional insights to demonstrate the value of our solutions. This persistence ultimately led to securing the contract.

Tailoring sales presentations requires deep knowledge of the client's business. I research their industry and specific challenges, then customize my messaging to align our solutions with their goals. Using case studies from similar clients can also effectively illustrate our capabilities.

Collaboration with my team is vital in the sales process. Whether it's sharing insights during strategy sessions or working closely with the SDR team for prospecting, aligning our efforts ensures we present a united front to clients. Together, we leverage our individual strengths to maximize success.

Balancing multiple client accounts simultaneously requires strong organizational skills and prioritization. I utilize CRM tools to track progress, set reminders for follow-ups, and ensure clear communication with each client. Regular status updates keep clients informed and engaged.

In a competitive environment, I focus on building relationships based on trust. I highlight our unique value propositions and tailor my approach to address the specific needs of each prospect. Providing testimonials and case studies can also bolster credibility and aid in closing the deal.