RTA Account Executive - job 1 of 2

The RTA Account Executive at Axon is responsible for partnering with law enforcement agencies, understanding and selling Axon’s Real Time Awareness products, and building strategic relationships within a defined territory. You will engage in lead generation, account strategy development, and providing product demonstrations and training.

To be considered for the RTA Account Executive position at Axon, you should ideally have a Bachelor’s Degree or equivalent experience, 1-3 years working in a SaaS Account Executive role, and proficiency in Salesforce or other CRM systems. A strong technical understanding of drones and cloud technology is also beneficial.

The RTA Account Executive role at Axon requires significant travel, typically 60% or more within the territory, which includes 3-4 days a week on the road, sometimes requiring overnight stays. Candidates should reside within an hour of a major airport.

As an RTA Account Executive at Axon, the sales process follows a Solutions/Consultative approach. This means you focus on understanding customer needs, forming long-term relationships, and ensuring that the Axon solutions offered are the right fit for each agency's specific requirements.

Axon offers a range of benefits for RTA Account Executives that include competitive salaries with an uncapped commission structure, discretionary paid time off, comprehensive medical, dental, and vision plans, as well as continued learning and development opportunities. The company culture promotes work-life balance and employee wellness.

Express your passion for public safety and technology. Emphasize how Axon's mission—protecting life—aligns with your personal values, and discuss your desire to contribute to meaningful change in the community.

Share specific examples of how you've successfully applied a consultative sales approach in past roles, focusing on understanding client needs and building relationships. Highlight any relevant metrics or outcomes that demonstrate your success.

Discuss strategies you use to track your accounts and sales activities, such as utilizing Salesforce effectively, setting reminders, and having regular check-ins with clients to ensure you are on top of their needs and deadlines.

Explain your process for addressing objections by first listening and understanding the client's concerns, then responding with well-researched, tailored information that aligns with their needs and supports the value of Axon’s solutions.

Outline a multi-pronged approach such as utilizing social media, networking with law enforcement agencies, attending industry events, and leveraging tools like Google alerts for RFPs to identify new opportunities and engage with prospects.

Prepare to discuss your current knowledge of Axon’s RTA products and your willingness to learn more. Highlight relevant experience with similar technologies and your methods for quickly gaining expertise in new product areas.

Provide a specific example that showcases your problem-solving skills, relationship-building abilities, and perseverance. Discuss what made the deal challenging and how your strategies led to a successful close.

Explain that excellent customer service is about understanding client needs, being responsive, providing timely support, and ensuring that clients see value in their partnership with Axon. Illustrate this with examples from your past experiences.

Emphasize your ability to be flexible and to recognize the importance of client feedback. Discuss how you tweak your strategies and solutions based on this input to align better with their requirements.

Highlight qualities such as resilience, empathy, a strong work ethic, and adaptability. Explain how these traits help you navigate challenges and create lasting relationships with clients.