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Accountant

Job Description: AccountantPurpose:The Accountants at Floor & Decor are expected to provide superb customer service by offering friendliness and efficiency throughout each transaction. Part of their job includes handling returns and performing various cash office tasks with a high level of accuracy and attention to detail.Attractive Traits:• Friendly and enthusiastic• Entrepreneurial and hard-working• Honest and accountableEssential Job Functions:• Set the tone for excellent customer service by providing each individual with a helpful and courteous greeting.• Forge a bond with clientele, discuss their upcoming projects, suggest our wares, and ignite excitement for their procurement.• Going above and beyond in customer service can make all the difference between retaining and losing a customer, and businesses must strive to exceed expectations whenever possible.• Demonstrate compliance with safety measures by attending safety trainings and courses.• Adhere to the company's core values by performing your job with excellence.• Operating the POS system to finalize customer purchases at checkout.• Ensure adherence to pre-existing policies and standards when handling customer returns and exchanges.• Before any transactions can take place, all the registers in your store need to be opened, unlocked, and switched on.• Abide by the accepted practices for accepting cash, checks, and credit cards.• Follow the necessary steps as emphasized in the company's phone answering protocols.• Display, brand, and present merchandise as per guidelines.• Make labels that are visually appealing to attract customers to products.Minimum Eligibility Requirements:• Only those who have celebrated their 18th birthday or more are permitted to take part• Familiarity with simple math principles is necessary for successfully managing personal finances, such as calculating interest on loans or investments• Customer service experience• Traveling to other locations to assist is a potential solutionEmployment conditions and travel and environmental considerations:• This job requires the individual to occasionally interact with a warehouse atmosphere and vehicles in motion. The noise level within the work environment is generally quiet to moderate.Physical/Sensory Requirements:• The Medium Work job role requires the employee to have the strength to apply a force weighing between 20 to 50 pounds occasionally, or apply a force weighing between 10 to 25 pounds frequently, or apply upto 10 pounds of force consistently. In performing the job, the employee will frequently manipulate objects with their hands and fingers. The job demands that the employee stands, walks, reaches out, climbs, balances, stoops, kneels, crouches, or crawls depending on the task assigned. Additionally, the job may require the employee to perform tasks such as lifting, carrying, pushing, or pulling items.Benefits & Rewards:• Additional incentives can be tied to specific goals• Career advancement opportunities• National relocation options available• The discretionary company match is often used as an incentive to encourage employees to save for retirement• The Employee Stock Purchase Plan is designed to encourage employee share ownership by offering staff members the opportunity to purchase stock at a reduced rate• Referral Bonus Program• Corporate Discount Programs• If you are eligible, you can enroll in multiple insurance policies, which include medical, dental, life, vision, and more, based on your specific requirementsAbout Floor & Decor:F&D recognizes the importance of equal opportunity and respects differences among its workforce. The company fosters an atmosphere of respect, teamwork, and cooperation that allows everyone to participate equally in all company activities. It prioritizes the workplace's safety and ensures that every employee feels secure in their work. The company encourages its employees to report any discrimination or harassment to the relevant authorities.Cashier jobs near me,Part Time Cashier jobs near me, Accountant Cashier jobs,Store Cashier jobs, Accountant jobs near me, Cashier Team Member.
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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

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What You Should Know About Accountant, Floor & Decor

Are you an enthusiastic numbers whiz looking to join an amazing team? Look no further than the Accountant position at Floor & Decor in Waddell, AZ! As an Accountant, you'll play a crucial role in providing top-notch customer service while maintaining accuracy in cash office tasks and operations. Imagine greeting customers with a friendly smile, helping them with returns, and ensuring every transaction is smooth and efficient. Your attention to detail will be essential as you manage paperwork and the POS system, ensuring each purchase is final and correctly processed. But it doesn’t stop there! At Floor & Decor, creating lasting relationships with clients is key, and your ability to understand their project needs will make a real difference. You’ll be adhering to company policies and safety measures, all while contributing to a lively atmosphere that fosters teamwork and respect. Plus, with plenty of opportunities for advancement and great benefits like a retirement savings plan and corporate discounts, Floor & Decor truly values its employees. If you’re ready to contribute to a dynamic environment and grow your career alongside a fantastic team, we want to hear from you!

Frequently Asked Questions (FAQs) for Accountant Role at Floor & Decor
What responsibilities does an Accountant at Floor & Decor have?

As an Accountant at Floor & Decor, your key responsibilities will include providing exceptional customer service, managing cash office tasks, optimizing the POS system for customer transactions, and ensuring adherence to return policies. You’ll also play a vital role in fostering client relationships by discussing their needs and suggesting products that suit their projects, all while creating a welcoming environment.

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What qualifications do I need to work as an Accountant at Floor & Decor?

To qualify for the Accountant position at Floor & Decor, candidates must be at least 18 years old and possess familiarity with basic math principles. Additionally, previous customer service experience is highly valued. Being enthusiastic, honest, and responsible will also significantly enhance your fit for this role.

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Can I expect career advancement opportunities as an Accountant at Floor & Decor?

Absolutely! Floor & Decor believes in nurturing talent from within and offers various career advancement opportunities for Accountants. As you excel in your role and contribute to the team's success, you'll have the chance to take on more significant responsibilities and explore different career paths within the company.

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What are the work conditions like for the Accountant position at Floor & Decor?

The Accountant role at Floor & Decor involves interacting with a retail environment that may occasionally include a warehouse atmosphere. Expect a generally calm noise level, but you may also encounter some moderate sounds from activities in the store. The position requires physical activity, including standing, walking, and occasionally lifting weights of up to 50 pounds.

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What kind of benefits can I expect as an Accountant at Floor & Decor?

Employees at Floor & Decor enjoy a comprehensive benefits package that includes incentives based on performance, national relocation options, a retirement savings matching plan, and an Employee Stock Purchase Plan. Additional benefits may include medical, dental, vision insurance options, and a Corporate Discount Program that ensures you feel rewarded for your hard work.

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Common Interview Questions for Accountant
How would you handle a difficult customer as an Accountant at Floor & Decor?

To effectively handle a difficult customer, I would first listen actively to their concerns without interrupting. Next, I would acknowledge their feelings and apologize for any inconvenience they've experienced. I would then work to find a satisfactory solution, ensuring they leave with a positive impression of our service.

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Can you provide an example of how you ensure accuracy in your financial transactions?

Absolutely! I always double-check the figures displayed on the POS system before finalizing a transaction. Additionally, I consistently reconcile daily sales against reports, ensuring that all transactions are accounted for in terms of cash, checks, and credit cards to maintain accuracy.

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What strategies do you use to manage time effectively in your role as an Accountant?

I prioritize my tasks at the beginning of my shift and utilize a checklist to ensure that I am staying on track. This method allows me to manage customer interactions efficiently while completing necessary cash office duties without compromising service quality.

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How do you approach teamwork in the work environment?

Collaboration is key in any workplace! I believe in open communication and sharing responsibilities with my team. I regularly check in with my colleagues and offer assistance whenever necessary, which creates a cohesive and supportive team dynamic.

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What do you believe is the most critical trait for an Accountant in a retail setting?

I believe the most critical trait is a strong attention to detail. In a retail setting, accuracy is paramount when handling customer transactions and returns, so being meticulous helps minimize errors and enhance customer service quality.

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Can you describe a time you went above and beyond for a customer?

Once, I had a customer who needed a quick exchange during busy hours. I prioritized their request by managing the line efficiently and processing their exchange faster than usual. The customer appreciated my effort, which was rewarding for both of us.

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How would you ensure compliance with company policies?

To ensure compliance, I make it a practice to familiarize myself with company policies from the start. I would regularly review guidelines and attend training sessions, always applying the standard procedures to day-to-day operations.

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Why are you interested in working as an Accountant at Floor & Decor?

I am drawn to Floor & Decor because of its strong commitment to customer service and employee development. I appreciate the emphasis on teamwork and believe that my skills in finance and customer relations align perfectly with the company's values and mission.

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How would you handle a situation where you made an error in a transaction?

In the event of an error, I would immediately inform my supervisor and take responsibility for the mistake. I would then work to correct the issue as swiftly as possible while informing the customer of the situation to maintain transparency and trust.

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What do you know about Floor & Decor's company culture?

Floor & Decor’s culture emphasizes respect, teamwork, and a supportive atmosphere. The company values diversity and is committed to ensuring that all employees feel equally involved in every activity. This inclusive approach aligns with my own belief in fostering a positive workplace.

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As a category killer, we will offer a dominant in-stock, locally assorted selection of high-quality hard surface flooring & related accessories, all at the lowest price in the markets we serve. We will serve our associates & customers by executing...

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DATE POSTED
December 7, 2024

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