Head of Product

The Head of Product at Forage is responsible for defining the product vision and strategy aligned with the company's mission. This includes developing and managing a comprehensive product roadmap, engaging with customers to understand their needs, ensuring timely product delivery, and overseeing metrics to measure success.

To be successful as the Head of Product at Forage, candidates should have proven experience in a leadership role within fintech or payments, a strong understanding of the payments ecosystem, and exceptional communication and collaboration skills. Proficiency with product management tools and a customer-centric approach are also essential.

Success for the Head of Product at Forage is defined by the ability to drive product innovation that meets customer needs and business goals. This includes launching products on time, achieving key performance indicators, and ensuring compliance and security in all product offerings.

Forage embraces a remote-first work environment that allows for flexibility while also providing opportunities for onsite meetings. The culture prioritizes transparency, growth, and collaboration among a diverse team, fostering a positive and engaging workplace.

The Head of Product at Forage can expect a competitive compensation package ranging from $190k-$230k USD base salary, plus equity and benefits. Additional perks include comprehensive medical, dental, and vision coverage, as well as a supportive and inclusive work environment.

In answering this question, detail your prior roles and the strategies you implemented to align product development with business goals. Focus on specific examples that showcase your analytical mindset and how you reacted to market trends or user feedback.

Explain your method for prioritizing features by highlighting criteria such as user needs, business impact, and technical feasibility. Provide an example of a situation where your prioritization led to successful product delivery.

Discuss your approach to collecting and analyzing customer feedback, whether through surveys, interviews, or user testing. Provide an example of how you utilized this feedback to improve product offerings at your previous companies.

Mention specific key performance indicators that are relevant to the payments industry, such as user acquisition rates, transaction volumes, or customer satisfaction scores. Provide insights into how you used these metrics to drive product decisions.

Describe your experience collaborating with legal and security teams to ensure regulatory compliance. Explain how you integrate these considerations into the product lifecycle, from initial design to market launch.

Share your approach to team leadership, emphasizing mentorship, collaboration, and accountability. Provide examples of how you've fostered a positive team culture and enabled your team members to achieve their best work.

Discuss your familiarity with and usage of product management tools, providing examples of how you leveraged these platforms for project tracking, documentation, or collaboration within your team.

Discuss the resources you rely on, such as industry publications, conferences, and professional networks. Share examples of how staying informed has influenced your product strategy and decision-making.

Outline a specific product launch you led, detailing the challenges faced, strategies employed, and the ultimate impact on the business. Highlight key stakeholders involved and how you ensured timely delivery.

Discuss your insights into the evolving payments landscape, identifying potential challenges such as regulatory changes or technological advancements. Share your thoughts on how you would proactively address these challenges to drive product success.