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Sr. Manager, Customs & Compliance

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

We are seeking an experienced Senior Manager, Customs and Compliance, to oversee and manage Fortune Brand Innovations customs operations. This key role will be responsible for ensuring compliance with free trade agreements and cross-border regulations, managing enterprise relationships with expediters, and overseeing the HCS import/export processes, globally. The Senior Manager will work extensively with the ACE portals and government relations, leading a team focused on US operations with support of maquila operations, as needed. This opportunity will leverage experience in relevant technologies, including SAP, and will manage HTS classification, reconciliation, duty drawback processes, and collaborate with leadership to develop processes and strategies to continually evolve the function.

Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

Key Responsibilities:

  • Oversee and manage all customs operations, ensuring compliance with relevant regulations and standards.
  • Conduct HTS classification and manage import/export processes.
  • Handle reconciliation and duty drawback processes.
  • Ensure compliance with USMCA and other free trade agreements.
  • Utilize the ACE portal and reporting functions for customs operations.
  • Collaborate with maquila operations as needed.
  • Manage and lead a team, providing guidance and support.
  • Stay updated on industry trends and regulatory changes.
  • Travel as required to support business operations.

Qualifications

  • Minimum of 4 years of industry experience in a process and/or people leadership position.
  • Extensive knowledge of HTS classification, import/export processes, reconciliation, and duty drawback processes.
  • Strong understanding of USMCA and other free trade agreements.
  • Experience with Customs software programs – USMCA/GTM is a plus.
  • Experience with US/Canada cross-border processes.
  • Experience with the ACE portal and reporting functions.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong analytical skills.
  • Ability to travel up to 20%
    Preferred Qualifications:
  • Knowledge of maquila operations.
  • Experience implementing customs software programs.
  • Brokerage license is a plus but not required.
  • 2+ years of experience directly managing people.

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $93,000 USD - $143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

#LI-hybrid #LI-AM1

Average salary estimate

$118000 / YEARLY (est.)
min
max
$93000K
$143000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Customs & Compliance, Fortune Brands

Are you ready to make a significant impact in the supply chain and customs world? Fortune Brands Innovations, Inc. is looking for a savvy Sr. Manager, Customs & Compliance to join our exciting team in Deerfield, Illinois! In this vital role, you will be steering our customs operations to ensure we comply with free trade agreements and navigate cross-border regulations like a pro. You will manage relationships with expediters and oversee import/export processes globally, making a lasting impact on our innovative company. If you have a passion for compliance, the ACE portal, and leading teams, this is the perfect opportunity for you! You'll work closely with a team focused on U.S. operations, while also collaborating on maquila operations as needed. With your expertise in HTS classification and duty drawback processes, you'll help us develop cutting-edge processes that elevate our operations to new heights. Plus, our upcoming transition to a new world-class campus means even more opportunities for collaboration and creativity. We value diversity and empower our team to think big and drive change, so come be a part of something special at Fortune Brands Innovations!

Frequently Asked Questions (FAQs) for Sr. Manager, Customs & Compliance Role at Fortune Brands
What are the main responsibilities of a Sr. Manager, Customs & Compliance at Fortune Brands Innovations?

As a Sr. Manager, Customs & Compliance at Fortune Brands Innovations, you will oversee customs operations, ensuring compliance with regulations and managing HTS classification, reconciliation, and duty drawback processes. You will also utilize ACE portals and collaborate with the maquila operations while supporting your team to continually improve these processes.

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What qualifications are required for the Sr. Manager, Customs & Compliance position at Fortune Brands Innovations?

To qualify for the Sr. Manager, Customs & Compliance role at Fortune Brands Innovations, you should have a minimum of 4 years of industry experience, strong knowledge of HTS classification and import/export processes, and familiarity with USMCA and other free trade agreements. Communication skills and experience with customs software, particularly the ACE portal, are also highly valued.

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Is experience in maquila operations necessary for the Sr. Manager, Customs & Compliance position at Fortune Brands Innovations?

While experience in maquila operations is preferred, it is not strictly necessary for the Sr. Manager, Customs & Compliance role at Fortune Brands Innovations. What matters most is your strong background in customs operations, regulatory compliance, and the ability to lead a team effectively.

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What kind of team will the Sr. Manager, Customs & Compliance manage at Fortune Brands Innovations?

The Sr. Manager, Customs & Compliance will lead a dedicated team focused on US customs operations at Fortune Brands Innovations. This role involves providing guidance and support to team members to ensure operational excellence and continuous improvement in compliance procedures.

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What benefits does Fortune Brands Innovations offer for the Sr. Manager, Customs & Compliance role?

Fortune Brands Innovations offers a comprehensive benefits package for the Sr. Manager, Customs & Compliance position, including robust health plans, a market-leading 401(k) program, flexible time off policies, and discounts on products. We prioritize our associates' well-being and foster a diverse, inclusive workplace.

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Common Interview Questions for Sr. Manager, Customs & Compliance
Can you explain your experience with HTS classification?

When responding to this question, highlight specific instances where you handled HTS classification, focusing on the accuracy and efficiency of your work. Discuss any challenges you faced and how you overcame them to demonstrate your problem-solving skills.

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How do you ensure compliance with free trade agreements?

To answer this question, detail your approach to compliance monitoring, including how you stay updated with regulatory changes and evaluate processes to ensure they meet requirements under agreements like the USMCA.

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What steps do you take to handle duty drawback processes?

Discuss the systematic approach you follow for managing duty drawback processes, emphasizing your attention to detail and the methods you use to optimize reimbursements while ensuring compliance.

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Describe a time when you had to resolve a customs-related issue.

Provide a specific example illustrating your analytical and negotiation skills in resolving a customs issue. Describe the impact of your actions on compliance and overall business operations.

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How do you manage relationships with expediters?

Highlight your communication and negotiation strategies to build and maintain strong relationships with expediters. Explain how fostering these connections has improved operational efficiency in past roles.

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What tools do you use to monitor customs operations?

Mention any software or tools you have previously utilized, such as the ACE portal or SAP, and provide examples of how these tools helped you track compliance and improve processes.

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How do you stay updated on industry trends and regulatory changes?

Explain the resources you use to keep abreast of changes in customs regulations and industry trends, such as professional associations, networking events, or relevant publications, and how you apply this knowledge in your work.

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Can you discuss your management style and how you lead teams?

Reflect on your leadership approach, emphasizing inclusivity and empowerment. Provide examples of how you create a collaborative team environment that encourages personal and professional growth.

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What are the most challenging aspects of customs operations?

This is an opportunity to discuss the complexities of customs operations, such as the ever-changing regulatory landscape or the need for accuracy in compliance. Describe how you address these challenges proactively.

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Why do you want to work at Fortune Brands Innovations?

Share your admiration for Fortune Brands Innovations' commitment to innovation, diversity, and community impact. Relate this to your personal values and how you envision contributing to their mission.

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Inclusive & Diverse
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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
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Passion for Exploration
Customer-Centric
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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