As a Wrangler at Four Seasons Resort Lāna’i, you'll be responsible for daily horse care, which includes grooming and tacking up horses for rides. Additionally, you'll assist the Stables Management Team with morning feeding, bringing in and turning out all horses and ponies, ensuring that the stable yard remains clean and maintained, and taking out guest groups for trail riding experiences. Your role is essential in delivering the luxury experience our guests expect.

Candidates looking to apply for the Wrangler position at Four Seasons Resort Lāna’i should have experience in horsemanship, including daily horse care and riding. A valid work authorization for the U.S. is also required. Self-management, strong organizational skills, and attention to detail are fundamental traits desired in applicants that will help ensure the smooth operation of our stables.

Yes, previous horse care experience is mandatory for the Wrangler position at Four Seasons Resort Lāna’i. This includes expertise in saddling, horse riding, and tack maintenance. The role requires the ability to work diligently with animals and efficiently complete numerous tasks throughout the day, making practical experience crucial.

The work environment for Wranglers at Four Seasons Resort Lāna’i is vibrant and dynamic. You’ll be surrounded by the stunning natural beauty of Lāna’i, engaging regularly with guests who have a love for the outdoors. The culture at Four Seasons emphasizes teamwork, personal connections, and professional development, making it an ideal place for individuals passionate about animal care and hospitality.

Wranglers at Four Seasons Resort Lāna’i enjoy a competitive wage, comprehensive benefits including medical, dental, and vision plans, as well as Paid Time Off and Holiday Pay. Employees also participate in inclusive engagement events, enjoy exclusive discounts with Four Seasons, and have access to continuous learning and development programs to help enhance their skills.

When answering this question, emphasize your knowledge of horse care protocols, including proper grooming, feeding, and monitoring their behavior. Showcase your ability to recognize signs of distress or poor health and explain your process in reporting and addressing these issues promptly.

Employ a specific example highlighting your ability to remain calm under pressure. Discuss the steps you took to resolve the situation, whether it involved a horse acting out or dealing with an equipment failure, and the positive outcome that resulted from your intervention.

Focus on skills such as communication, attention to detail, and horsemanship. Explain why these skills are vital for a Wrangler at Four Seasons Resort Lāna’i and how they contribute to a safe and engaging experience for both the horses and guests.

Demonstrate your organizational skills and ability to multitask effectively. Discuss specific strategies you use to manage your workload, such as planning your day, using checklists, and ensuring that urgent tasks are completed first, while still maintaining high standards of horse care.

Share any previous experience you've had leading trail rides, detailing the types of groups you've worked with, such as families or children. Highlight your ability to communicate well, ensure safety, and create an enjoyable experience for the riders while maintaining control and focus on the horses.

Reflect on your passion for horses and the outdoors, and how it aligns with the mission of Four Seasons. Talk about your desire to create memorable experiences for guests and your dedication to animal care, showing your commitment to both the role and the company culture.

Discuss your approach to fostering open communication within a team, such as regular check-ins, expressing concerns, and using collaborative tools. Provide examples of how proactive communication has helped your teams perform efficiently in previous roles.

Emphasize your willingness to accept constructive feedback, explaining how you see it as an opportunity for growth. Discuss instances where you’ve implemented feedback in your work with horses or in a team setting to enhance performance.

In your response, describe the importance of staying calm and assessing the situation, prioritizing rider and horse safety. Detail the steps you’d take to address the horse's behavior, whether it’s using calming techniques or deciding to change the course of the ride if necessary.

Outline your understanding of guest service in the context of Four Seasons, including the significance of personalization, empathy, and creating memorable moments. Highlight how your role as a Wrangler contributes to the overall guest experience at the resort.