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Job details

Affordable Housing Maintenance Technician (REF7600E)

Company Description

Multifamily Property Management

Job Description

• Property Name: Housing Hilltop
• 1111 S L St, Tacoma, WA 98405, USA
• Full-Time
• Unit Count: 231
• Driver's License Required

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

Pay: $25 - $28 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$55120 / YEARLY (est.)
min
max
$52000K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Technician (REF7600E), FPI Management, Inc.

Join the dynamic team at FPI Management as an Affordable Housing Maintenance Technician at Housing Hilltop in Tacoma, WA! This full-time position is perfect for those who love hands-on work and want to make a positive impact on a community. With 231 units to maintain, your diverse responsibilities will include repairing floors, drywall, and appliances, troubleshooting plumbing, electrical systems, and HVAC, painting both inside and out, and keeping the grounds looking pristine. A typical day will see you addressing maintenance requests from residents, ensuring safety protocols are followed, and coordinating unit turnovers to make every apartment ready for new tenants. This is an opportunity to work closely with clients, showcasing your skills while promoting a positive living environment. With a supportive management team, you’ll operate within an established budget and company policies to keep our properties in top shape. To excel in this role, you'll need at least one year of experience in property maintenance, familiarity with regulatory inspections, and strong communication abilities. We believe in continuous training and career growth – come be part of Team FPI where you will be encouraged to enhance your skills and contribute to our thriving community. Plus, you’ll enjoy competitive pay ranging from $25 to $28 per hour! If you have a passion for maintenance and a knack for customer service, we want to hear from you!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF7600E) Role at FPI Management, Inc.
What qualifications do I need for the Affordable Housing Maintenance Technician position at FPI Management?

To be considered for the Affordable Housing Maintenance Technician role at FPI Management, you must have a minimum of one year of relevant experience, preferably in residential property management or similar fields like hotel maintenance or construction. A high school diploma or equivalent is required, and technical school or CAMT certification is preferred. Familiarity with regulatory inspections is beneficial, as well as a valid driver’s license and basic computer skills.

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What are the primary responsibilities of an Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, your primary duties will involve maintaining apartment homes, buildings, and grounds, as well as repairing key systems like plumbing, HVAC, and electrical. You'll also conduct unit turnovers, perform routine inspections, and respond to maintenance requests, helping to ensure the community remains a safe and pleasant place for residents.

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What can I expect in terms of work hours and schedule as an Affordable Housing Maintenance Technician?

The Affordable Housing Maintenance Technician position at FPI Management generally requires full-time hours, with responsibilities extending to on-call and after-hours response for emergency situations. Flexibility is key, as you may be required to provide maintenance services during evenings, weekends, and holidays as needed.

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How does FPI Management support career growth for Affordable Housing Maintenance Technicians?

FPI Management is committed to the professional development of its employees, especially in roles like the Affordable Housing Maintenance Technician. Continuous training opportunities will be provided, along with chances to advance within the company as we manage over 850 communities nationwide. We encourage our team members to take on new responsibilities and grow their skills.

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What is the pay range for the Affordable Housing Maintenance Technician position at FPI Management?

The pay range for the Affordable Housing Maintenance Technician role at FPI Management is competitive, ranging from $25 to $28 per hour. This compensation reflects the skills and expertise required to maintain our properties and support our residents effectively.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF7600E)
Can you describe your experience with plumbing repairs as it relates to the Affordable Housing Maintenance Technician role?

In answering this question, it's important to highlight specific plumbing tasks you've performed, such as fixing leaks, unclogging drains, or installing fixtures. Be ready to discuss the tools you used and any troubleshooting steps you took to diagnose issues effectively.

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How do you prioritize maintenance requests while ensuring resident satisfaction?

When responding to this question, consider explaining your process for evaluating urgency, such as emergency repairs versus routine maintenance. Discuss how you communicate with residents about timelines and manage expectations to enhance satisfaction.

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What safety protocols do you follow while performing maintenance tasks?

It's essential to reference your knowledge of safety standards relevant to the Affordable Housing Maintenance Technician role. Speak about wearing appropriate personal protective equipment (PPE) and following company policies to prevent accidents while working.

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Describe a challenging maintenance issue you encountered and how you resolved it.

Choose a specific example that shows your problem-solving abilities. Describe the challenge, the steps you took to diagnose the issue, any resources you consulted, and the final resolution. Highlight any teamwork involved if applicable.

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What strategies do you use for effective communication with residents regarding maintenance updates?

Discuss how you keep residents informed, whether through direct communication, notices, or using technology. Emphasize the importance of being approachable and responsive to build trust within the community.

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How familiar are you with complying with maintenance regulations and inspections?

This is a great opportunity to showcase your knowledge of relevant compliance standards, such as NSPIRE or TCAC. Provide examples of any training or experience you have that relates to adhering to these regulations in previous positions.

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What tools and equipment are you proficient in using as a Maintenance Technician?

List the various tools you've used, from hand tools to more advanced equipment. Explain how your familiarity with these tools enables you to perform maintenance tasks efficiently and safely.

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How would you handle a situation where multiple maintenance requests come in at the same time?

Explain your prioritization strategy, whether it’s based on urgency, severity, or the welfare of residents. Talk about how effective communication with residents can also help in managing expectations during busy times.

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What do you believe is the most important aspect of being a successful Maintenance Technician?

Reflect on qualities such as attention to detail, strong problem-solving skills, and a commitment to resident satisfaction. You might also mention the importance of teamwork and collaboration with other staff members as factors for success.

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How do you ensure your work area complies with safety and cleanliness standards?

Discuss your routine for maintaining a tidy workspace while performing maintenance duties. Emphasize compliance with safety regulations and any training you've received on maintaining safe work environments.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
January 6, 2025

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