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Service Technician, Reno

👋 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. 

I started the company in 2007, and we have since grown to be the largest family owned residential garage doors service in North America, operating in 40 markets across 20 states. 

As an Apprentice Service Technician, you will learn from the best in the industry. Our team will train you on everything you need to know to thrive in your very own market.  No previous experience with garage doors required, we got you! 

You Should Apply If:  

  • 🎓You love to learn 

  • 🗣️You are a master of communication. You ask great questions and can explain hard things in a simple way 

  • 💡You like to help people and solve problems for them 

  • 🔧You are mechanically inclined  

  • ‍⚙️Your peers describe you as methodical, reliable and trustworthy 

  • ‍‍⚡You move fast, you’re always busy and no task is too small or too big 

  • ‍📈 You are self-motivated and you are looking for a 6 figure income within the first year in your new career 

  • ‍💰You have worked in an environment where your performance is rewarded financially. Maybe you bartended before. Or sold stuff. Or you want to learn how to crush where your income has no cap 

 

You Shouldn’t Apply If: 

  • You prefer working where there are no customers to talk to 

  • You think that manual labor is for other people 

  • You are not weather resistant (hot/cold depending on season)  

  • You don’t like driving. Your company vehicle is your office, and you will spend quite a bit of time driving to customer’s homes  

  • You are not likely to follow what you were taught in class and apply it with gusto 

The Job:  

  • Travel to various service calls to meet customers in their residence and advise on repair, maintenance or purchase of a new door.  

  • Assemble mechanical components or machine parts. 

  • Adjust equipment to ensure optimal performance. 

  • Order replacement parts. 

  • Repair or replace worn or broken door parts using hand tools. 

  • Disassemble equipment for maintenance or repair. 

  • Remove parts or components from equipment. 

  • Install hardware or other interior fixtures. 

  • Run wiring to connect equipment. 

  • Lubricate equipment to allow proper functioning. 

  • Test mechanical equipment to ensure its functioning properly. 

  • Document operational activities 

  • Collect payments for goods or services 

 

Basic Requirements:  

  • Be nice! I know, we shouldn’t have to say that, but we mean it.  

  • Able to bend, climb, kneel and stand for long periods 

  • Physically able to lift 75lbs 

  • Valid driver’s license for at least 3 years with a clean driving record  

  • Ability to pass a pre-employment drug test (not including THC) and criminal background check  

  • Knowledge of basic software such as navigation apps, Google etc as well as tablet and computer use. 

  • Basic knowledge of hand tools  

  • GED or HS diploma not required, however reading skills as well as basic math skills (measurements, payments) are required.  

  • Professional appearance 

  • Employment requires current eligibility to legally work in the United States 

 

The Journey of an Apprentice Technician:  

  • Learn the ins and out of the job with our best technicians during apprenticeship. 

  • After a successful apprenticeship, you will receive $1,000 bonus and finish a 4 week training at the A1 Training Academy in Phoenix, AZ.  

  • A1 covers flights and accommodations for the duration of your training in Phoenix. (Also, all apprenticeship/training weeks are paid at $1,000/week) 

  • Once you complete training, you will receive an additional $1,000 bonus, and graduate to a junior technician. You will perform your duties as a technician in and around your market. Boom! 

 

Pay, benefits, other cool stuff: 

  • Get your very own A1 wrapped van or truck with a gas card. Tools provided. 

  • Steady job flow with assigned dispatcher to keep you busy 

  • Medical, dental, vision, 401K, NOT a 1099 job 

  • Paid Time Off 

  • Commission model: you design your own paycheck, no cap. Weekly pay. 

 

Interview Process:   

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit for A1. And that we are the right fit for you!  

  • After we review your application, you will be contacted for an interview with a recruiter if we want to know more. Plan on up to 45 minutes.  

  • Next step is an onsite interview with the Hiring Manager. Plan on approximately 60 minutes.  

  • Last step is when the fun begins: you will be invited to ride along with one of our technicians so you can see what life at A1 is really like. Plan on a full day.  

Compensation Philosophy:   

The technician role is 100% commission. There is a clear path to a six figure income in the first year. There is NO CAP on commissions.

Prior to becoming a junior technician:

  • All apprenticeship/training weeks are paid at $1,000/week

  • After a successful apprenticeship, you will receive $1,000 bonus and finish a 4 week training at the A1 Training Academy in Phoenix, AZ.  

  • A1 covers flights and accommodations for the duration of your training in Phoenix.

  • Once you complete training, you will receive an additional $1,000 bonus, and graduate to a junior technician. You will then perform your duties as a technician in and around your market. Boom! 

Benefits and other cool stuff:

¡ Medical, dental, vision, 401K

¡ Paid Time Off

¡ Weekly Pay

¡ Internal Promotion opportunities

¡ Company swag

 A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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CEO of A1 Garage Door Service
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Average salary estimate

$75000 / YEARLY (est.)
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$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Service Technician, Reno, A1 Garage Door Service

Hey there! I’m Tommy, the proud CEO of A1 Garage Door, and I am super excited to welcome you to our team of rockstar Apprentice Service Technicians in Phoenix! Since our journey began in 2007, we have blossomed into the largest family-owned residential garage door service in North America, serving 40 markets across 20 states—and now we want YOU to be part of this incredible family! As an Apprentice Service Technician, you’ll be learning from the best while diving into an engaging hands-on experience with no previous garage door experience required! Our amazing team will teach you the ins and outs of what it takes to excel in this field. If you’re someone who loves to learn, enjoys helping others, and thrives on solving problems, you might just be a perfect fit! Imagine this: you’re traveling to customers’ homes, advising them on repairs, and ensuring their doors run smoothly. You’ll have the chance to utilize your mechanical skills while gaining valuable training in a supportive environment. Plus, with a performance-based compensation model, the sky's the limit for your earnings! If you dream of achieving a six-figure income within your first year, then we definitely need to chat! Here at A1, we value reliability, trustworthiness, and a positive attitude—so if you’re ready to start a rewarding career with plenty of growth opportunities, don’t wait; apply now and start your journey with us!

Frequently Asked Questions (FAQs) for Service Technician, Reno Role at A1 Garage Door Service
What responsibilities does a Service Technician at A1 Garage Door have?

As a Service Technician at A1 Garage Door, you will be responsible for traveling to various service calls, meeting customers at their residences, and providing expert advice on repairs and maintenance. Your daily tasks will also include assembling mechanical components, adjusting equipment for optimal performance, ordering replacement parts, and ensuring that all repairs are completed efficiently and safely.

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What qualifications do I need to become a Service Technician at A1 Garage Door?

To become a Service Technician at A1 Garage Door, you don’t need previous experience with garage doors. However, a positive attitude, mechanical inclination, and strong communication skills are essential. You should also have a valid driver’s license with a clean record, be physically fit to lift 75lbs, and be able to pass a drug test and background check. Basic computer skills and reading ability are required, but a GED or high school diploma is not necessary.

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Does A1 Garage Door offer training for Service Technicians?

Absolutely! At A1 Garage Door, we invest in our employees by providing comprehensive training. Upon joining as an Apprentice Service Technician, you'll work alongside our best technicians, receive a paid apprenticeship, and complete a 4-week training program at the A1 Training Academy in Phoenix, AZ. Plus, we cover all travel expenses during training!

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What is the income potential for a Service Technician at A1 Garage Door?

As a Service Technician at A1 Garage Door, you have the potential to earn a six-figure income within your first year! The compensation model is entirely commission-based, allowing you to design your own paycheck with no income cap. Exceptional performance is not just recognized; it is rewarded, so you could enjoy significant financial benefits if you excel in your role!

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How does the hiring process work for the Service Technician position at A1 Garage Door?

The hiring process at A1 Garage Door is designed to ensure the best fit for both you and our team. After we review your application, you’ll have an initial interview with our recruiter. If all goes well, you’ll meet with the Hiring Manager, and if you’re selected, you’ll get to experience a day in the life of a technician by riding along with one of our team members. We want to ensure that you are excited about joining our A1 family!

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Common Interview Questions for Service Technician, Reno
What interests you about being a Service Technician at A1 Garage Door?

Your answer should reflect your enthusiasm for learning about garage door mechanics and helping customers solve their problems. Share your interest in the unique opportunities for earning potential and how the hands-on experience excites you!

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How would you handle a difficult customer at A1 Garage Door?

Focus on your communication skills in your response. Discuss the importance of remaining calm, listening actively to the customer's concerns, and providing clear solutions. You could also mention previous experiences in similar situations if applicable.

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Describe a time when you had to work with a team to achieve a goal.

Use this opportunity to share a story that highlights your teamwork skills. Discuss how you contributed to the team dynamic, communicated with others, and worked together to reach your common goal.

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What are your strengths that will benefit you as a Service Technician?

Highlight your technical skills and personal qualities such as reliability, problem-solving, and strong work ethic. Discuss how these strengths will help you excel in the Service Technician role at A1 Garage Door.

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Are you comfortable performing physical labor as a Service Technician?

Be honest about your physical capabilities. Emphasize your willingness to engage in physical tasks, such as lifting heavy items, as you understand the demands of the job.

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How do you prioritize tasks in a fast-paced environment?

Discuss your methods for staying organized, such as creating to-do lists, setting deadlines, or using software tools to manage your workflow. Mention how you’ll balance multiple service calls while maintaining quality in your work.

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What motivates you to succeed in a commission-based role?

Share your drive for financial success and personal growth. Express how the ability to influence your earnings through hard work and dedication excites you and can lead to better performance.

Join Rise to see the full answer
What safety measures do you think are important for a Service Technician?

Mention measures like wearing appropriate safety gear, understanding the operation of tools and machinery, and following safety protocols to prevent accidents. Demonstrating knowledge of safety is crucial in this line of work.

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How would you handle a situation where you make a mistake during a service call?

Focus on the importance of accountability. Explain that you would assess the situation, communicate with the customer honestly, and take steps to correct the mistake as quickly as possible to restore the customer’s trust.

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Why do you believe A1 Garage Door is the best place for your growth as a Technician?

Reflect on our training programs, supportive environment, and commitment to employee success. Mention how these factors align with your professional goals and how you see yourself growing within our company culture.

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Full-time, on-site
DATE POSTED
January 7, 2025

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