Maintenance Technician (REF8528V) - job 3 of 3

As a Maintenance Technician at Talia at Maitland, you'll be responsible for the upkeep and maintenance of the apartment homes, buildings, and grounds. This includes repairing flooring, drywall, and appliances, and troubleshooting plumbing, electrical, and HVAC systems. You'll also conduct maintenance inspections, coordinate unit turnovers, and ensure compliance with safety protocols, all while delivering exceptional service to residents.

To qualify for the Maintenance Technician role at Talia at Maitland, you need at least one year of relevant experience in residential property management or a related field, along with a high school diploma or equivalent. Additional certifications like CAMT and a valid driver’s license with a clean driving record are preferred. Basic computer skills and the ability to communicate effectively in English are essential.

Key skills for a Maintenance Technician at Talia at Maitland include plumbing repair, electrical repair, HVAC maintenance, drywall installation, and general carpentry. Additionally, strong customer service skills and effective communication are vital for interacting with residents and ensuring their satisfaction.

As a Maintenance Technician at Talia at Maitland, you'll be required to serve as on-call maintenance, providing emergency services during evenings, weekends, and holidays. This means being available to handle urgent maintenance issues outside of regular hours, ensuring that residents have a responsive team to rely on during emergencies.

At Talia at Maitland and within FPI Management, there are ample opportunities for career growth as a Maintenance Technician. Through ongoing training and development programs, you can expand your skills and advance into higher maintenance roles or property management positions, contributing to the overall success of the community.

When troubleshooting a plumbing issue, start by identifying the problem area and checking for obvious signs of leaks or blockages. I typically ensure that all shut-off valves are functioning and inspect connected fixtures to assess the situation. Communicating clearly with residents to gather information will also assist in diagnosing the root cause effectively.

In my previous roles, I've regularly performed maintenance and repairs on HVAC systems, including replacing filters, troubleshooting issues with thermostats, and conducting seasonal checks. I ensure compliance with safety protocols and document all services completed, promoting efficient operations within residential units.

To prioritize multiple maintenance requests, I evaluate each request based on urgency and impact on residents' comfort and safety. Emergency situations are addressed first, followed by routine maintenance that is critical for day-to-day operations. Effective communication with residents reassures them that their concerns are being taken seriously.

During a unit turnover, I begin with a thorough inspection of the apartment's condition, followed by necessary repairs or cleaning. This includes patching drywall, deep cleaning, and ensuring appliances are functioning properly. Timeliness is key, so I follow FPI guidelines to complete the turnover efficiently while maintaining quality standards.

In a previous role, I was called in for a severe plumbing leak. I quickly assessed the situation, turned off the water supply, and addressed the leak by replacing the damaged pipe. My prompt response minimized damage and ensured resident safety while I communicated updates effectively.

Safety is my top priority while performing maintenance tasks. I always wear the appropriate personal protective equipment and follow established safety protocols outlined by the organization. Additionally, I ensure that tools and equipment are maintained properly, and I stay informed about safety regulations in our industry.

I manage my time effectively as a Maintenance Technician by creating a daily checklist of tasks to address. I also stick to a schedule for preventative maintenance and use mobile communication tools to streamline requests and updates. Prioritizing tasks based on urgency ensures I meet the needs of residents while maintaining efficiency.

I've worked on landscaping within apartment communities, managing gardens and lawn maintenance. This includes routine tasks like mowing, pruning, and planting seasonal flowers. Understanding the importance of curb appeal, I also work to ensure that the grounds are tidy and presentable for residents and potential tenants.

When dealing with difficult residents, I approach the situation with empathy, active listening, and a resolution-focused mindset. I strive to understand their concerns and work collaboratively to find a suitable solution while maintaining professionalism throughout the interaction.

I am drawn to the position of Maintenance Technician at Talia at Maitland because I am passionate about providing excellent service in community living environments. Knowing that FPI Management values growth and development motivates me to contribute positively to residents' experiences while expanding my skills within a supportive team.