Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Business Operations image - Rise Careers
Job details

Business Operations

About Fractional AI

Fractional AI builds bespoke gen AI software to transform businesses.

Our customers come to us with problems they want to solve – things like make content moderation less cumbersome, make it easier to build 3rd party integrations, make customer service better and cheaper. We solve their problems through exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more).

About the role

You will drive special projects and launch new initiatives that enable Fractional AI to successfully scale. 

The BizOps team is the team that jumps in to solve a problem or launch a program when “there isn’t a function for that yet.” This means one week you might be leading a redesign of our website, the next week you might be researching potential acquisitions, and the next week you might be launching new hire onboarding. This role is a mix of strategy, execution, and day-to-day problem-solving, with no pre-written playbook.

What you’ll do: 

  • Build the systems for scale: Align the right tools and right process to stay one step ahead of scale.

  • Drive special projects: Be the swiss army knife to deliver on the company’s particular need that month: maybe it’s a new HRIS, maybe it’s researching potential aquihires, maybe it’s a customer conference. You’ll jump in, learn quickly, and deliver.  

  • Keep the train on the tracks: You’ll handle operational details to keep everything running smoothly.

What you bring to the table:

  • 3-6 years of experience in consulting or at an early stage startup.

  • Problem solving. You pair first principles with analytical rigor to successfully solve problems.

  • Proactivity. You identify and drive forward opportunities without being asked.

  • Curiosity. You seek to understand, learn quickly, and are comfortable self teaching.

  • Hunger. You are ambitious and push for excellence. 

  • Unmatched reliability. You do what you say you’re going to do, always. You sweat the small stuff.

  • No ego. You care about outcomes, not credit.

Why you should (and shouldn’t) join us 

We believe in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. 

Why join Fractional?

  • Unmatched impact and growth: You’ll have a front-row seat to scaling, with exposure to all functions and the opportunity to impact every part of how Fractional AI works. Your growth path might look like standing up a new function within Fractional AI or continuing to scale our BizOps team.  

  • A huge and growing problem space: Getting gen AI into production is the challenge of our time – every C-Suite is trying to bridge the gap between AI in theory and AI in practice. We offer the solution to meet this need, have strong traction, and big ambitions. 

  • A team of thoughtful, curious, doers: We’re a growing team of 15+. Working together in our San Francisco office means things like regular chess matches, team lunches nerding out about AI, and the right amount of banter. 


Why shouldn't you join Fractional?

  • This is a ‘catchall’  role: not all parts of it are glamorous. Things like running down payroll issues and/or ensuring we meet our customers compliance requirements are mission critical. This role is a blend of strategy and pure operations.

  • We are unapologetically building an engineering-first culture: this is how we build the team to meet the moment. We overdeliver for our clients by crafting a culture that enables the best engineers to thrive.


Our Values

We overdeliver.

We overuse AI. 

We “over engineer” the culture. 


Location

San Francisco, CA (4 days in-person, Fridays remote)

Benefits

🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills.

📈 401k with Matching: Invest in your future with our company-matched retirement plan.

🌴 Unlimited PTO: Take the time you need to relax and rejuvenate.

🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.

🚑 Health FSA: Manage out-of-pocket health expenses effectively.

🚌 Commuter Benefits: Make your travel to work easier and more affordable.

🏥 Life Insurance: Providing peace of mind for you and your loved ones.

🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit.

Ready to join us?

What You Should Know About Business Operations, Fractional AI

If you're looking to make an impact in the exciting world of generative AI, then the Business Operations role at Fractional AI in San Francisco is just the opportunity you've been searching for. At Fractional AI, we craft bespoke AI solutions aimed at tackling a multitude of business challenges, from content moderation to customer service. This isn’t your typical 9-to-5 gig; you’ll be the dynamo that drives special projects and initiatives, ensuring our operations can scale smoothly as we grow. One week you might dive into redesigning our website, and the next, you could be brainstorming acquisition opportunities or coordinating the onboarding experience for new hires. You’ll blend strategy with execution, solving day-to-day problems without a pre-written script! We're on the lookout for someone who is proactive, curious, and reliable—someone who thrives on crafting systems that facilitate business growth. With 3 to 6 years of experience in consulting or a startup, your analytical skills and ability to troubleshoot complex issues will shine here. Plus, you’ll enjoy the camaraderie of a team where chess matches and AI discussions are part of our daily life. Come aboard and help us make generative AI a seamless part of operations for businesses around the globe!

Frequently Asked Questions (FAQs) for Business Operations Role at Fractional AI
What responsibilities can I expect as a Business Operations professional at Fractional AI?

As a Business Operations professional at Fractional AI, you will immerse yourself in a dynamic role that encompasses driving special projects and launching new initiatives aimed at scaling the company effectively. Your days will vary from managing operational details to developing systems for growth, researching acquisition opportunities, implementing new HR systems, and ensuring smooth onboarding for new hires. You'll be the key player in aligning the right tools and processes to keep everything on track.

Join Rise to see the full answer
What qualifications do I need to apply for the Business Operations position at Fractional AI?

To qualify for the Business Operations role at Fractional AI, candidates typically should have 3 to 6 years of experience, preferably in consulting or at an early-stage startup. Strong problem-solving skills, a proactive mindset, and the ability to work independently are crucial. We also value curiosity and a desire for continuous learning, as well as an unwavering dedication to reliability and outcomes over personal credit.

Join Rise to see the full answer
What is the work culture like in the Business Operations team at Fractional AI?

The work culture within the Business Operations team at Fractional AI encourages collaboration, transparency, and a drive for excellence. As a small, innovative team based in San Francisco, we foster an environment where brainstorming ideas, engaging in chess matches, and sharing insights about AI are staples of our daily interactions. We value ambitious and curious individuals who thrive in a fast-paced, engineering-first culture.

Join Rise to see the full answer
What are the growth opportunities for the Business Operations role at Fractional AI?

At Fractional AI, the growth opportunities for the Business Operations role are substantial. You'll have the chance to directly influence company operations and strategy, often leading to the establishment of new functions or scaling the BizOps team itself. As we grow, so will your ability to tackle larger projects and contribute to the evolution of generative AI solutions across various business landscapes.

Join Rise to see the full answer
Are there any challenges associated with the Business Operations position at Fractional AI?

As an integral part of the Business Operations team at Fractional AI, one challenge you might encounter is the multifaceted nature of the role. While you’ll engage in exciting projects, some tasks may be less glamorous, such as resolving payroll issues or ensuring compliance with customer requirements. This role requires a balance of strategic thinking and operational efficiency, but those who embrace these challenges will find immense satisfaction in their contributions.

Join Rise to see the full answer
Common Interview Questions for Business Operations
Can you describe your previous experiences that make you a good fit for the Business Operations position at Fractional AI?

In response, you should highlight specific roles where you took initiative on projects that required a blend of strategy and execution. Detail instances where your problem-solving abilities and proactive management significantly impacted your team's success or the overall operational efficiency of the company.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple projects as a Business Operations professional?

You can explain your approach to prioritization by emphasizing strategies such as assessing the urgency and overall impact of projects, breaking down tasks into manageable steps, and consistently communicating with team members to align on goals and timelines.

Join Rise to see the full answer
Describe a challenging operational issue you've encountered and how you resolved it.

Share a specific example that showcases your analytical thinking and problem-solving skills. Explain the context, the steps you took to analyze the problem, and the effective solutions you implemented, highlighting any collaborative efforts as well.

Join Rise to see the full answer
What tools or processes do you find most effective for driving projects forward in a Business Operations role?

Discuss the various tools and methodologies you’ve utilized, such as project management software, data analysis tools, or frameworks like Agile. Emphasize how these tools not only increased efficiency but also facilitated better communication and alignment within the team.

Join Rise to see the full answer
How would you contribute to building a culture of reliability and excellence within the Business Operations team?

Touch on your commitment to consistent follow-through on commitments and fostering an environment of accountability. Discuss how you would model these behaviors, mentor peers, and encourage open discussions about challenges to maintain high standards.

Join Rise to see the full answer
In your view, what are the key elements to scaling a startup effectively?

Highlight your understanding of scalability by discussing factors such as streamlined processes, a robust technological foundation, and the importance of team culture. Provide insights into how you foster an environment that supports innovation and rapid adaptation.

Join Rise to see the full answer
How do you approach continuous learning and adapting in a rapidly evolving field like AI?

Emphasize your curiosity and self-driven learning. Talk about specific resources you utilize, such as industry publications, online courses, or networking in AI communities. Showcase how you implement learned concepts into practice to keep the organization at the cutting edge.

Join Rise to see the full answer
How do you handle feedback, both giving and receiving, in your team?

Discuss your approach to feedback, emphasizing the importance of constructive criticism. Provide an example of a time when feedback helped you grow, or how you helped a peer improve by offering thoughtful, actionable advice.

Join Rise to see the full answer
What motivates you to work in a role focused on Business Operations?

Share your passion for problem-solving, efficiency, and enabling teams to thrive. Express how the dynamic nature of Business Operations excites you because it allows you to tackle diverse challenges while contributing to the company's success.

Join Rise to see the full answer
What do you believe is the biggest challenge facing businesses today concerning operational efficiency?

You can discuss evolving technology, the need for agile adaptation, or the balance between innovation and efficiency. Provide examples of how you’ve personally navigated these challenges or strategies you would implement to overcome them.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
TechFlow, Inc. Hybrid No location specified
Posted 10 days ago
Photo of the Rise User
Pilot Company Hybrid 13712 Northwestern Avenue, Franksville, WI
Posted 9 days ago
Posted 4 days ago
Photo of the Rise User
Posted 14 days ago
Photo of the Rise User
Posted 2 days ago
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 4, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!