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Reset Assistant Store Manager - Night shift image - Rise Careers
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Reset Assistant Store Manager - Night shift - job 1 of 2

- Full Time, hourly role

- Working Days: Sunday - Thursday

- Shift Hours between 8 pm - 5 am

- $17 - $20.00/hr + additional $1.00/hr for night shift premium



Do you have experience working as a reset merchandiser? Are you able to work both independently and in a team? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. Teamwork and relationship building are the drivers of success within our business.


As an Assistant Store Manager- you would lead projects including reset & remodels as well as general service and work with the Store Manager to find and develop the best people to represent Serv-U-Success by providing them with the tools and training needed to be part of a successful high-performance team.


All new hires will participate in an Assistant Store Manager Nights Training program at another Store Location working side by side with a peer mentor.  The training will prepare you to become a successful Serv-U Assistant Store Manager. Position may qualify for mileage reimbursement during the training period. 


Responsibilities:
  • Travelling to stores within a defined territory to perform job duties.
  • Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion.
  • Utilize outside On-Demand and Temporary people resources when required to quickly support ongoing projects or prepare for future requirements.
  • Understand projects and timing and work with the Store Manager to schedule each week’s work to ensure accurate schedule completion, best-utilizing resources available.
  • Physically monitor project results and verify that projects are completed to the customer’s satisfaction. All projects must be completed start to finish in the same shift.
  • Understand Plan-O-Grams, schematics, and other documents required to complete projects.
  • Demonstrate a high level of merchandising and reset skills, across all categories, within the four walls of the store.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • High School diploma or GED. Additional education a plus.
  • 2 - 5 years in a service industry, with some supervisory or leadership experience preferred
  • Results-oriented. Organized & methodical. Enjoy learning and change.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
  • Open availability – able to work both weekdays and weekends as well as holidays.
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required.


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$17 - $20 an hour
Plus additional $1/hr for FLEX premium and night shift differential.
New hire range based on experience.

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

$38520 / YEARLY (est.)
min
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$35440K
$41600K

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What You Should Know About Reset Assistant Store Manager - Night shift, Serv-U-Success

Are you an experienced Reset Assistant Store Manager looking for a rewarding opportunity with Serv-U-Success? Located in Plainwell, MI, this full-time, hourly role is perfect for night owls as it operates from Sunday to Thursday, starting between 8 pm and 5 am. With a pay range of $17 to $20 an hour and an additional $1 per hour for the night shift premium, we want you to thrive while managing resets and remodels for our stores. In this position, you’ll lead exciting projects alongside the Store Manager, focusing on building relationships and developing a high-performance team. You'll have the chance to participate in an Assistant Store Manager Nights Training program that equips you with the necessary skills, and you may even qualify for mileage reimbursement during this training! Your responsibilities will include traveling to various locations within your territory, overseeing operations in the Store Manager’s absence, and ensuring project completion to top client satisfaction. Understanding Plan-O-Grams and having merchandising skills will help you shine in this role. If you have 2 to 5 years of experience in a service-oriented environment, are organized and adaptable, and have open availability, we encourage you to apply. Join us at Serv-U-Success, where passion, empowerment, and teamwork fuel our mission to deliver exceptional results every day.

Frequently Asked Questions (FAQs) for Reset Assistant Store Manager - Night shift Role at Serv-U-Success
What are the primary responsibilities of the Reset Assistant Store Manager at Serv-U-Success?

As a Reset Assistant Store Manager at Serv-U-Success, your main responsibilities will include leading store reset projects, ensuring proper staffing, functioning as the 'Manager on Duty' when needed, and collaborating with the Store Manager to schedule and oversee weekly projects. Your role will also involve training new hires and verifying that all tasks are completed to the customers' satisfaction, all within the same shift.

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What qualifications are needed for the Reset Assistant Store Manager position at Serv-U-Success?

Candidates for the Reset Assistant Store Manager role at Serv-U-Success should possess a high school diploma or GED, with additional education being a plus. We prefer those with 2 to 5 years of service industry experience and some supervisory background. Essential skills include organization, adaptability, and familiarity with technology. A valid driver’s license and proof of auto insurance may be required depending on your specific location.

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How does the training program work for the Reset Assistant Store Manager at Serv-U-Success?

At Serv-U-Success, all new hires as Reset Assistant Store Managers will participate in a comprehensive training program at another store location. You will work closely with a peer mentor who will guide you through the necessary skills and processes to excel in this role. This hands-on training ensures you are prepared for the responsibilities ahead and can effectively contribute to the team's success.

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What benefits does Serv-U-Success offer for the Reset Assistant Store Manager position?

Serv-U-Success provides a range of benefits for full-time employees, including a 401(k) plan with matching, health and dental insurance, health savings accounts, life insurance, and paid time off. Additionally, employees enjoy a flexible work schedule with the potential for a night shift premium, enhancing work-life balance while earning a competitive hourly wage.

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What is the work schedule like for the Reset Assistant Store Manager at Serv-U-Success?

The work schedule for the Reset Assistant Store Manager at Serv-U-Success is full-time, operating from Sunday to Thursday, with shifts starting anywhere between 8 pm and 5 am. This night shift role is perfect for those who prefer working outside the traditional 9-to-5 schedule, providing an opportunity to balance work with personal commitments.

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Common Interview Questions for Reset Assistant Store Manager - Night shift
What experience do you have with reset merchandising?

When answering this question, highlight specific projects you've worked on related to reset merchandising. Discuss your understanding of merchandising principles, how you approach resets, and any tools or strategies you've employed to drive peak performance during resets.

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How do you prioritize tasks as a Reset Assistant Store Manager?

To respond effectively, explain your organizational methods, such as using tools like checklists or scheduling software. Talk about how you assess the urgency and importance of tasks, ensure that resources are allocated efficiently, and adapt plans when unforeseen challenges arise.

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Can you describe a successful team project you led?

In your answer, share a specific example of a team project, detailing the goals, challenges faced, and how you motivated and coordinated team members. Emphasize the positive outcomes and what you learned from the experience to highlight leadership skills.

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How do you ensure that team members are effectively trained?

Discuss your approach to training, which should include hands-on mentoring, providing clear instructions, and fostering a supportive learning environment. Mention any previous success stories where your training methods significantly improved team performance.

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What actions would you take if a store reset project fell behind schedule?

Present a clear strategy. Identify how you would assess the situation, adjust project timelines, communicate with your team, and possibly allocate additional resources if needed. Show that you’re proactive and solution-oriented in addressing challenges.

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How do you handle customer feedback?

In your response, demonstrate your commitment to customer satisfaction. Illustrate how you gather feedback, interpret it, and implement changes based on customer insights. Explain how this ability plays a vital role in enhancing store operations.

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What do you consider most important for a successful reset merchandising project?

When answering this question, focus on elements such as planning, effective communication, coordination among team members, and maintaining high standards of execution. Mention how each component contributes to the overall success of the project.

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Why do you want to work as a Reset Assistant Store Manager at Serv-U-Success?

Articulate your enthusiasm for the company values and mission. Discuss how your personal and professional goals align with Serv-U-Success, especially in terms of teamwork, empowerment, and passion for delivering exceptional customer service.

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How do you stay organized during busy periods?

Share techniques you use to remain organized amidst a hectic work environment, such as time management tools, prioritizing tasks, or delegating responsibilities. Your answer should reflect your proactive nature and ability to multitask effectively.

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What do you think is the greatest challenge for a Reset Assistant Store Manager?

Be honest about the potential challenges, such as managing multiple projects or leading diverse teams. Discuss how you plan to address these challenges through effective communication, leadership, and adaptability, reinforcing your problem-solving capabilities.

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We help grocery chains — and the brands they carry — to succeed on the store shelf. Specifically, we provide warehousing, distribution, and in-store product management. We increase sales through superior on-shelf presentation and precisely execute...

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Full-time, on-site
DATE POSTED
January 7, 2025

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