Job details

Fulfillment Associate - job 1 of 2

Chicago, IL

About the Team

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

Role Overview

As a Fulfillment Associate, you will be a vital member of a fast-growing operation with the ability to massively impact the customer experience as part of our advanced Operations line-up. You thrive in a fast-paced environment exhibiting organization skills and team-oriented decisions to be a part of the Operations Team.

In this role, you will:

Load and unload product to and from delivery vehicles and designated storage areas within the warehouse
Read production schedule, customer orders, work orders, shipping orders, or requisitions to figure out items to be moved, gathered, or distributed within the warehouse or distribution center
Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence, such as: size, type, style, color, or product code
Convey materials and items from receiving or production areas to storage or other designated areas in the warehouse
Use equipment such as an RF Gun to find and pick products for order
Utilize warehouse management systems (WMS) to process orders (outbound/inbound), restock facility, follow inventory guidelines, and other tasks as necessary to the successful operation of the distribution center
Fill requisitions, work orders, or requests for materials, tools, or other stock items accurately and timely
Assembles customer orders from stock and places orders on pallets or shelves, or conveys orders to packing station or shipping department
Mark materials with identifying information
Open bales, crates, and other containers
Record amounts of materials or items received or distributed
Weigh or counts items for distribution to ensure conformance to company standards
Arrange stock parts in specified sequence for assembly by other workers
Inspect products for defects prior to packing for shipping
Unload trucks and places materials in proper location in the warehouse
Enter and maintains inventory records in the computer
Prepare parcels for mailing
Clean warehouse area and performs routine housekeeping
Other duties as required and assigned

We are looking for:

Highly organized with demonstrated attention to detail
Willing and able to operate carts, dollies and other moving equipment to move quantities of merchandise
A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
Must be able to stand for long periods of time (up to 8 hours)
Must be able to transfer and move boxes (up to 50 pounds)
Must be available to work up to 40 hours/week and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.