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Moxy Vanderbilt Hillsboro Village - Housekeeping Manager

Who We Are: At Moxy Vanderbilt Hillsboro Village, we’re all about creating a bold, fun, and unforgettable experience. We're not just a hotel; we’re an attitude, a vibe, and a place where the unexpected happens. Our guests love our eclectic style, our high-energy atmosphere, and the attention we give to every detail. We’re looking for a dynamic and spirited Housekeeping Manager who thrives on maintaining Moxy's playful and meticulous environment while leading a team that makes every guest room feel like a home away from home.


What You’ll Do:

Lead with Style: Manage the housekeeping department with flair, ensuring every room is spotless, inviting, and ready for guests to experience the Moxy magic.

🧹 Be the Heart of Clean: Oversee daily operations of the housekeeping team, setting the standard for cleanliness, efficiency, and attention to detail that makes Moxy stand out.

💡 Inspire Your Team: Train, coach, and empower the housekeeping crew to achieve their best, fostering a fun and high-energy environment where everyone works together to deliver excellence.

🌟 Maintain the Moxy Vibe: Ensure every corner of the hotel – from the guest rooms to public spaces – is infused with Moxy's bold and vibrant personality, while maintaining high cleanliness standards.

🛋️ Handle the Details: Oversee inventory, ordering supplies, and ensuring the department’s operations are running smoothly and efficiently.

💬 Guest-First Attitude: Ensure guest satisfaction by ensuring rooms meet Moxy’s standards and taking swift action if any issues arise.


What We’re Looking For:

A vibrant, energetic leader with a passion for cleanliness, organization, and hospitality.

Proven experience in housekeeping or a management role (experience in hotels is a plus!).

Excellent communication skills with a knack for motivating and inspiring your team.

A hands-on manager who’s not afraid to roll up their sleeves when needed.

A problem-solver who thrives on making things run smoothly and improving processes.

A can-do attitude and a love for all things Moxy – because we like to have fun, but we also like things to be sparkling clean!


What We Offer:

Competitive salary and benefits – because you deserve it!

The chance to lead a team that’s as fun and energetic as the hotel itself.

A unique and playful work environment where every day is different.

Opportunities for personal and professional growth – we want you to thrive!


If you’re ready to take your housekeeping career to the next level and manage a team that helps Moxy sparkle with style, we want to hear from you! Apply today to be a part of something extraordinary.


Moxy Hotel – Clean, bold, and full of life!


Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Moxy Vanderbilt Hillsboro Village - Housekeeping Manager, Summit Management Corporation

At Moxy Vanderbilt Hillsboro Village, we believe hospitality should be fun and vibrant, and we're searching for an energetic Housekeeping Manager to join our dynamic team! In this role, you’ll be at the helm of ensuring our guest rooms and public spaces embody the fun and eclectic flair that Moxy is known for. Your leadership will set the tone for a housekeeping team that is passionate about creating a welcoming atmosphere where every room feels like a cozy retreat. You’ll oversee the day-to-day operations, ensuring cleanliness is not just a standard, but a standout feature of our service. As you nurture and inspire your team, you’ll foster a high-energy culture and help each member tap into their potential. You won’t just be managing schedules and cleaning supplies; you'll be the heartbeat of our hotel, making sure we deliver an unforgettable experience to every guest. If you’re a proactive leader with a love for hospitality and a keen eye for detail, this could be your perfect fit! Join us at Moxy Vanderbilt Hillsboro Village, where you’ll grow personally and professionally, all while being part of a playful, rewarding environment. Let’s make every corner of our hotel sparkle together!

Frequently Asked Questions (FAQs) for Moxy Vanderbilt Hillsboro Village - Housekeeping Manager Role at Summit Management Corporation
What are the responsibilities of a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village?

As a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village, you will oversee the daily operations of the housekeeping department. Your primary responsibilities will include managing the housekeeping team, ensuring that every room meets our high standards of cleanliness, and maintaining a fun working environment. You will also handle inventory, order supplies, and directly address any guest concerns to ensure satisfaction.

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What qualifications do I need to become a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village?

To become a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village, you should have proven experience in a housekeeping or management role, preferably within the hotel industry. Strong communication skills and the ability to motivate your team are essential, as is a hands-on approach and a passion for cleanliness and hospitality.

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How does Moxy Vanderbilt Hillsboro Village ensure guest satisfaction in housekeeping?

At Moxy Vanderbilt Hillsboro Village, guest satisfaction is our top priority. As a Housekeeping Manager, you will ensure that rooms are not only clean but also reflect Moxy's bold personality. You will address any issues that arise swiftly and utilize guest feedback to continuously improve our housekeeping standards.

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What kind of work environment can I expect as a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village?

You can expect a unique and playful work environment at Moxy Vanderbilt Hillsboro Village. The atmosphere is all about vibrancy and energy, making each day differ from the last. We encourage our team members to express their creativity while adhering to our cleanliness standards, creating a fun yet professional setting.

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What opportunities for growth exist as a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village?

As a Housekeeping Manager at Moxy Vanderbilt Hillsboro Village, there are numerous opportunities for personal and professional growth. We prioritize the development of our team members through hands-on leadership, training programs, and a culture that values innovation and collaboration.

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Common Interview Questions for Moxy Vanderbilt Hillsboro Village - Housekeeping Manager
How do you prioritize tasks as a Housekeeping Manager?

In the role of Housekeeping Manager, prioritization is key. I assess the day’s needs, such as special requests from guests and the state of team performance. I focus on high-traffic areas and tailor cleaning schedules to ensure maximum efficiency while maintaining high cleanliness standards.

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What methods do you use for motivating a housekeeping team?

To effectively motivate a housekeeping team, I believe in leading by example and fostering an environment of camaraderie and support. I celebrate achievements, provide constructive feedback, and encourage open communication, making every team member feel valued and empowered.

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Can you explain your experience with inventory management in a housekeeping setting?

I have extensive experience with inventory management, where I regularly assess stock levels, forecast needs based on occupancy rates, and ensure timely ordering of supplies. I implement checklists to minimize waste and enhance resource management within the housekeeping department.

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Describe a time you handled a guest complaint regarding housekeeping.

Upon receiving a guest complaint about room cleanliness, I addressed it immediately by personally assessing the situation and promptly rectifying any issues. I then followed up with the guest to assure them that their concerns were taken seriously, resulting in their satisfaction and positive feedback.

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How do you ensure compliance with health and safety regulations in housekeeping?

Ensuring compliance involves regular training sessions for the team on health and safety protocols, conducting routine checks to monitor adherence to standards, and staying updated with regulations. As a Housekeeping Manager, I create a culture of accountability, where team members feel responsible for maintaining a safe environment.

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What strategies do you use to manage a diverse housekeeping staff?

Managing a diverse staff requires cultural sensitivity and inclusive practices. I aim to understand each team member’s unique background and preferences while fostering mutual respect and teamwork. Open communication plays a crucial role in addressing any challenges that may arise.

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How do you maintain the Moxy vibe in your housekeeping department?

Maintaining the Moxy vibe means infusing energy and fun into our daily routines while upholding cleanliness standards. I encourage creativity, celebrate the unique personalities of team members, and plan team-building events that promote a lively work atmosphere that resonates with our brand's culture.

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What is your approach to improving housekeeping processes?

To improve housekeeping processes, I focus on continual assessment and feedback from my team. I analyze workflow efficiency, implement modern cleaning technologies, and adapt approaches based on guest feedback and service performance metrics.

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How would you handle underperformance in your team?

Addressing underperformance involves a constructive approach. I would hold a one-on-one meeting with the team member to discuss specific challenges while providing support and resources for improvement. Setting clear expectations and following up regularly allows for accountability and growth.

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What would you do to promote teamwork in the housekeeping department?

Promoting teamwork in the housekeeping department involves initiating team-building activities, establishing clear roles, and encouraging collaboration on tasks. Recognizing and rewarding collective success helps cultivate a spirit of togetherness and motivates the entire team.

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Full-time, on-site
DATE POSTED
January 13, 2025

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