Compliance Officer

As a Compliance Officer at Future, your key responsibilities will include providing regulatory oversight and advice to various business units, assisting in the development and implementation of compliance policies, and conducting research on regulatory matters. You will be a crucial point of contact for regulatory advice, particularly in areas such as Consumer Duty and Financial Promotions. Your role will also involve producing monthly Management Information for review by the Senior Compliance Manager to ensure we are meeting compliance standards.

To succeed as a Compliance Officer at Future, you should have experience in a compliance role within the financial services sector, along with a working knowledge of first- and second-line functions. Familiarity with FCA regulations, including COBS, ICOBS, SMCR, and DISP, is essential. Additionally, experience in regulatory horizon scanning and the ability to effectively compile and present Management Information related to compliance and risk will place you ahead of the curve in this role.

Alongside technical knowledge, a Compliance Officer at Future should possess strong soft skills, such as effective communication, teamwork, and the ability to work independently when necessary. You’ll need to conduct research, synthesize information, and present your findings clearly to influence compliance practices positively. A proactive and collaborative attitude can greatly enhance your effectiveness in this role.

The work environment for a Compliance Officer at Future is dynamic and collaborative, where you’ll have the opportunity to work closely with various teams. Since it's a hybrid role based in Cardiff, you will spend three days in the office and two days working remotely, giving you flexibility in managing your time. Future fosters a culture of inclusion and respect, ensuring that all employees feel valued and supported.

At Future, Compliance Officers enjoy a range of benefits, including an uncapped leave policy to manage workload effectively, opportunities for profit-sharing bonuses upon meeting targets, and wellbeing support through our Colleague Assistance Programs. Additional perks include the chance to purchase shares in the company through our Share Incentive Plan, promoting your long-term investment in our success.

During your interview, be prepared to discuss key FCA regulations like COBS, ICOBS, and SMCR. Clearly explain how each regulation impacts compliance processes and share examples of how you have applied this knowledge in previous roles. Demonstrating your understanding will show the interviewer that you can effectively implement compliance measures at Future.

To answer this question, provide specific examples of compliance challenges you've faced in financial services. Discuss how you approached these issues, the solutions you implemented, and the outcomes. Highlight any successful policies or initiatives you contributed to that improved compliance.

In your response, describe your approach to prioritization, such as assessing the urgency and potential impact of each project. Share tools or methods you use to stay organized and focused, like task management software or prioritization frameworks. Emphasize your ability to adapt and shift priorities based on regulatory changes or team needs.

During the interview, share a specific instance where your regulatory advice impacted a business decision. Detail the context of the situation, the advice you offered, and the final outcome. Use this opportunity to showcase your communication and analytical skills, as well as your ability to collaborate with other teams.

Explain your process for conducting regulatory horizon scanning, focusing on how you stay informed about upcoming changes in regulations. Discuss resources you utilize, such as regulatory websites, newsletters, and industry reports. Be sure to mention how you integrate this knowledge into compliance strategies for the organization.

Your answer should demonstrate a balanced approach between diligence and diplomacy. Outline steps like gathering data, communicating findings objectively, providing guidance on corrective actions, and collaborating with the team to facilitate compliance. Highlight the importance of building a culture of compliance rather than instilling fear.

Discuss the critical role training plays in fostering a culture of compliance. Share your ideas for implementing training programs tailored to the needs of different teams, ensuring that everyone understands regulatory expectations. Highlight any previous experience designing and conducting compliance training sessions and its positive effects on compliance adherence.

To answer this question, outline your strategy for effective communication across departments. This may include using clear language, avoiding jargon, and actively listening to concerns. Share examples of how you’ve successfully built relationships with non-compliance teams to promote better understanding and adherence to compliance standards.

In your response, describe any relevant experience analyzing data for compliance purposes, such as creating reports that track compliance metrics or identifying trends in compliance issues. Discuss the tools or software you used for analysis and how your insights contributed to informed decision-making.

When answering this question, connect your career goals and values with Future's mission and culture. Share what excites you about the Compliance Officer role, such as the opportunity to influence compliance strategies or be part of a diverse and inclusive environment. Demonstrating genuine interest in Future shows you are committed to contributing positively to the organization.