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User Research Intern

About GameChanger:

We believe in the life changing impact youth sports have on and off the field. Sports encourage leadership, teamwork, responsibility, and confidence – important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

Kick-start your career at GameChanger! Serving youth sports communities, our app is used to score and live stream millions of games each year. Join us for a 2025 paid internship where you will grow your skills for the road that lies ahead. Our program starts on June 9th and will run for 10 weeks, concluding on August 15th.

The Position:

GameChanger is looking for a motivated and creative User Research Intern to join our team. This summer internship offers an incredible opportunity to contribute to the design of innovative solutions that enhance user experiences within the sports technology industry.

What You'll Do:

  • Conduct generative and evaluative research to help improve our products and impact millions of users.

  • Collaborate with your user research manager, and the design and product teams, to identify research needs and prioritize research projects.

  • Communicate research insights in credible, creative ways to help teams understand the needs of our customers.

  • Contribute to the design process by integrating insights about human behaviors, attitudes, and needs.

  • Work with great people, an awesome product, and have lots of fun together along the way!

Who You Are:

  • Pursuing, or have completed, a Bachelor’s degree, MBA, or certificate in Human-Computer Interaction (HCI), User Experience (UX), Market Research, Psychology, or related fields, or looking to transition into a career in these areas.

  • Proficient in several research methods and tools (e.g., usability testing, user interviews, surveys, contextual inquiry, A/B testing). We will look at your ability to determine how, when, and why to use these methods.

  • Strong research portfolio showcasing relevant projects or coursework.

  • A passion and capacity to advocate on behalf of our users.

  • Collaborative team player who is excited about working with a cross-functional team that may also conduct research.

What To Expect:

  • 10 weeks of experience working on an app that is used by millions of people.

  • $30 per hour pay for your contributions.

  • A trip to NYC for orientation week at GameChanger HQ.

  • MacBooks provided for the duration of the internship by GC.

  • Mentorship from other GC teammates to guide you through the experience.

  • Ability to work remotely throughout the US so you can enjoy your summer from wherever you choose*.

  • Build industry connections with intern peers and GC teammates.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

DICK’S Sporting Goods has company-wide practices to monitor and protect the company from significant compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

IMPORTANT NOTICE: All official recruitment communications from GameChanger will come from an email address ending in @gc.com and/or no-reply@ashby.hq.com. If you receive communication from any other domain, please be cautious, as it is likely fraudulent.

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CEO of GameChanger
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Sameer Ahuja
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What You Should Know About User Research Intern, GameChanger

At GameChanger, we are passionate about the transformative power of youth sports, and we're excited to welcome a User Research Intern to our dynamic New York-based team! This isn’t just any internship; it’s a 10-week journey starting on June 9th, where you'll dive into the fascinating world of sports technology and contribute to enhancing user experiences for millions. You’ll work closely with our research manager and collaborate with talented design and product teams to conduct generative and evaluative research. Your insights will play a crucial role in informing our product strategies, allowing us to better serve our users. We’re seeking someone currently pursuing a Bachelor’s degree in fields like Human-Computer Interaction or Psychology, or someone keen to pivot into these areas. If you have a strong research portfolio and proficiency in various methods like usability testing and user interviews, you’ll thrive in our innovative environment. You’ll be hands-on in communicating your findings and integrating user behavior insights, all while enjoying the flexibility of remote work across the U.S. We value collaboration, creativity, and the fun that comes from building something amazing together. Plus, with a competitive pay of $30 per hour and opportunities for mentorship, you'll leave with valuable connections and experiences to kickstart your career in user research. Join us at GameChanger to make a real impact in youth sports and discover how you can contribute to shaping the future!

Frequently Asked Questions (FAQs) for User Research Intern Role at GameChanger
What are the responsibilities of a User Research Intern at GameChanger?

As a User Research Intern at GameChanger, your role will encompass conducting both generative and evaluative research to enhance our products and ensure they resonate with millions of users. You'll work alongside your research manager and collaborate closely with design and product teams to identify research needs. Your insights will guide the design process, enabling us to create solutions that truly reflect our users' needs.

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What qualifications are required for the User Research Intern position at GameChanger?

To qualify for the User Research Intern position at GameChanger, you should be pursuing or have completed a Bachelor’s degree, MBA, or relevant certificate in areas like Human-Computer Interaction, User Experience, or Psychology. A strong research portfolio showcasing previous projects or coursework is essential, along with proficiency in various research methods such as usability testing and user interviews.

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What can interns expect to learn during their time at GameChanger?

Interns at GameChanger can anticipate significant growth in their research and analytical skills throughout the 10-week program. You’ll gain firsthand experience in the sports technology industry, learn how to communicate research findings effectively, and get the chance to collaborate in a lively, cross-functional team. Plus, mentorship opportunities will help guide you as you navigate your career path.

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How is the User Research Intern position structured in terms of training and projects?

The User Research Intern position at GameChanger is structured to provide robust training and hands-on project experience. Interns will participate in orientation at GameChanger HQ in NYC and be equipped with a MacBook for the duration of the internship. Guidance from dedicated mentors and collaborative projects will ensure you are well-prepared to contribute meaningfully to our team.

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What is the compensation for the User Research Intern role at GameChanger?

The User Research Intern role at GameChanger offers a competitive pay rate of $30 per hour for your contributions during the 10-week internship. This compensation reflects our commitment to valuing the efforts and skills of our interns while providing them with practical experience in a dynamic work environment.

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Common Interview Questions for User Research Intern
What inspired you to apply for the User Research Intern position at GameChanger?

When answering this question, share your passion for youth sports and how GameChanger’s mission aligns with your own values. Highlight any previous experiences in user research or technology that equipped you for this role, expressing your eagerness to contribute to meaningful projects.

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Can you describe your experience with different user research methods?

Describe your proficiency with various user research methodologies such as usability testing, interviews, and surveys. Provide examples where you successfully applied these methods in previous projects, emphasizing the impact of your research on product development or user experience.

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How do you ensure that your research findings effectively communicate user needs?

To effectively communicate user needs, emphasize the importance of storytelling in research. Discuss how you use visual representations, clear summaries, and engaging presentations to help teams understand complex data and user insights, making sure to tailor your approach to the audience.

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What steps do you take to prepare for user interviews?

Effective preparation is key for user interviews. Outline your process of developing discussion guides, identifying target participants, and establishing a comfortable environment for users. Discuss your strategies for active listening and adaptability during the interview to gain richer insights.

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Tell us about a time you collaborated with a team on a project.

Provide a specific example of a collaborative project, detailing your role, the team dynamics, and the outcome. Highlight your communication skills and how you navigated challenges or differences, emphasizing your ability to work well within a cross-functional team.

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How would you prioritize research projects when faced with multiple demands?

Explain your approach to prioritization based on user needs, business goals, and project timelines. Mention how you assess the potential impact of each research initiative and how you collaborate with stakeholders to align on priorities, ensuring that critical research needs are met.

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What do you think are the biggest challenges in user research today?

Discuss current challenges such as evolving user expectations, the impact of technology on research methods, and the need for more inclusive research practices. Show your awareness of these trends and express your willingness to adapt and innovate in your research approaches.

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How do you handle feedback from your research insights?

Talk about your openness to receiving feedback and how you view it as a valuable part of the research process. Share a specific instance where feedback led you to refine your insights or change your approach, illustrating your flexibility and commitment to continuous improvement.

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Why do you believe user research is important in the sports technology industry?

Express your understanding of how user research informs product design and helps meet user expectations in the competitive sports technology landscape. Highlight the impact of user insights on creating meaningful experiences for fans, players, and coaches, ultimately contributing to the success of initiatives like GameChanger.

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What makes you a good fit for the User Research Intern position at GameChanger?

Summarize your skills, experiences, and passion for sports technology, aligning them with the expectations of the User Research Intern position. Discuss your collaborative mindset, eagerness to learn, and commitment to advocating for users, reinforcing why you would thrive at GameChanger.

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GameChanger provides teams across the country with live video streaming, team management and scorekeeping capabilities. We connect families, friends and generations to follow their athletes’ journey in a simple and powerful way.

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Internship, remote
DATE POSTED
February 12, 2025

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