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Assistant Manager, Merchandising - Carlsbad Premium

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.• Recruit, hire and develop highly productive Brand Associate and Expert teams.• Own assigned area of responsibility.• Implement action plans to maximize efficiencies and productivity.• Perform Service Leader duties.• Ensure consistent execution of standard operating procedures.• Represent the brand and understand the competition and retail landscape.• Promote community involvement.• Leverage omni-channel to deliver a frictionless customer experience.• Ensure all compliance standards are met.Who You Are• A current or former retail employee with 1-3 years of retail management experience.• A high school graduate or equivalent.• A good communicator with the ability to effectively interact with customers and your team to meet goals.• Passionate about retail and thrive in a fastpaced environment.• Driven by metrics to deliver results to meet business goals.• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.• Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.• Ability to travel as required.
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Average salary estimate

$55000 / YEARLY (est.)
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$45000K
$65000K

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What You Should Know About Assistant Manager, Merchandising - Carlsbad Premium, Gap

As the Assistant Manager of Merchandising at Carlsbad Premium, you'll be stepping into a vibrant retail environment where your leadership can truly shine! This role is all about setting the tone for both your store and your team, breathing life into our brand each day. Imagine driving profitable sales growth while embracing all aspects of store operations—from customer service to merchandising and team development. Your knack for collaboration will come into play as you work closely with the General Manager and Assistant General Manager to coach your team of Leads, Experts, and Brand Associates, fostering a high-performance culture that delivers a top-notch experience for every customer. You'll implement strategic action plans to maximize efficiency, expertly handle service leader duties, and ensure that our store operates seamlessly. Plus, with your passion for retail, you'll confidently navigate both community involvement and the competitive landscape. If you’re ready for a role where your metrics-driven approach meets an exciting fast-paced environment, then joining our Carlsbad Premium team is your next perfect step!

Frequently Asked Questions (FAQs) for Assistant Manager, Merchandising - Carlsbad Premium Role at Gap
What are the main responsibilities of an Assistant Manager, Merchandising at Carlsbad Premium?

As an Assistant Manager, Merchandising at Carlsbad Premium, you will spearhead strategies that drive sales, lead talent development, and ensure operational excellence across the store. Your daily activities will include coaching your team, managing merchandising initiatives, and promoting a customer-centric environment.

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What qualifications do I need to become an Assistant Manager, Merchandising at Carlsbad Premium?

To be considered for the Assistant Manager, Merchandising position at Carlsbad Premium, you should have 1-3 years of retail management experience, a high school diploma or equivalent, and a passion for retail that thrives in fast-paced settings. Strong communication skills and a metrics-driven mindset are essential, as well.

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How does the Assistant Manager, Merchandising at Carlsbad Premium support team development?

In the Assistant Manager, Merchandising role at Carlsbad Premium, you will actively recruit, hire, and develop a productive team. You'll be responsible for coaching your team members and cultivating their skills to ensure they can meet both personal and store performance goals.

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What does a typical day look like for an Assistant Manager, Merchandising at Carlsbad Premium?

A typical day as an Assistant Manager, Merchandising at Carlsbad Premium involves interacting with customers, managing inventory, leading team meetings, and strategizing to enhance sales performance. You’ll also focus on implementing operational standards and promoting community engagement.

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What skills are essential for success as an Assistant Manager, Merchandising at Carlsbad Premium?

Key skills for success in the Assistant Manager, Merchandising role at Carlsbad Premium include effective communication, leadership capabilities, a strong understanding of retail metrics, problem-solving skills, and the ability to work collaboratively in a fast-paced environment.

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Common Interview Questions for Assistant Manager, Merchandising - Carlsbad Premium
How would you drive sales growth in your store as an Assistant Manager, Merchandising?

To drive sales growth, I would analyze sales data to identify trends, engage customers in meaningful ways, and collaborate with my team to implement best practices that enhance the shopping experience while ensuring our merchandising reflects our brand's identity.

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Can you describe your experience managing a retail team?

Certainly! In my previous role, I led a diverse team by establishing clear performance goals, providing ongoing feedback, and fostering a collaborative environment. By recognizing individual strengths and areas for development, I encouraged team members to excel in their roles.

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What strategies would you use to ensure a customer-centric approach?

I would start by training my team on customer engagement techniques, setting a standard for exceptional service. Regularly gathering customer feedback and analyzing sales reports would inform our strategies, ensuring our approach aligns with customer needs.

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How do you manage multiple priorities in a fast-paced retail environment?

I prioritize tasks based on urgency and impact while remaining flexible to adapt to changing circumstances. Utilizing effective time management techniques and clear communication with my team ensures that we can tackle challenges without compromising service quality.

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Describe a time when you had to resolve a conflict within your team.

In a previous role, I encountered a conflict between team members about task delegation. I facilitated a meeting where both sides could express their concerns, and we collaboratively found a resolution that aligned with our team goals, reinforcing the importance of open communication.

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What would you do if sales targets were not being met?

If sales targets were underwhelming, I would first analyze sales data to determine root causes. Then, I would collaborate with my team to brainstorm solutions such as targeted promotions or customer engagement strategies to drive traffic and sales effectively.

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How do you ensure compliance with retail standards?

I ensure compliance by regularly reviewing policies and procedures. Conducting training sessions and setting up checklists for operations helps keep the team aligned with compliance standards, preventing oversights and increasing efficiency.

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What role does technology play in your management approach?

In today's retail environment, technology is crucial for tracking sales and inventory. I leverage retail technology to analyze performance metrics and streamline processes, ensuring my team can focus more on providing excellent customer service.

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How do you promote community involvement as an Assistant Manager?

Promoting community involvement involves identifying local events and organizations to engage with. I initiate partnerships with local businesses and encourage my team to participate in charitable events, enhancing our brand’s presence and fostering goodwill in the community.

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Can you discuss your approach to talent development?

My approach to talent development is centered on personalized coaching. I set clear development goals for each team member, regularly provide constructive feedback, and ensure access to training resources, ultimately fostering a culture of continuous learning.

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We're looking for true individuals. People with the courage to take chances. Who understand that making a difference takes passion, patience, and persistence.

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Full-time, on-site
DATE POSTED
December 14, 2024

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